Job Description:

 Job Title: Mobile Crisis Specialist II

Location: Independence, MO (Behavioral Crisis Center)

Department: Crisis Services

Employment Type: Full time

Shifts: Monday-Friday 3:30pm- 12:am (Midnight)

** Must have at least QMHP certification*

Job Summary:
Join our dedicated team as a Mobile Crisis Specialist II, where you will provide essential services to individuals experiencing mental health crises. This role offers the opportunity to make a significant impact in the lives of those in need, work collaboratively with a skilled team, and develop your crisis intervention expertise. We are looking for compassionate individuals who are adaptable, proactive, and committed to helping others during challenging times. Your contributions will help ensure that individuals receive the timely support and resources they need to navigate their crises effectively.

As a Mobile Crisis Specialist II, you will be responsible for providing on-call, mobile coverage and conducting face-to-face crisis assessments or telephone crisis interventions as needed. You will work closely with other team members to coordinate care and facilitate access to appropriate resources. This position will work out of our Behavioral Crisis Center location to ensure wrap around care for those who are experiencing a mental health crisis.

The Mobile Crisis Specialist II position offers…

• Employee Assistance Program – 24/7 counseling services, legal assistance, & financial consultation for you and your household at no cost

• Career Advancement & Wage Growth – Grow in your career with great opportunities for upward mobility and added income

• Comprehensive Training – Learn and develop skills with our robust on-the-job training

•  Workplace Culture – An environment cultivating employee wellbeing, valuing each individual's humanity, and actively promoting healthy, joyful workforce engagement

Key Responsibilities:

• Provide on-call/mobile coverage as determined by your work schedule and be available for consultation to the mobile crisis team.

• Conduct telephone or face-to-face assessments when requested, ensuring timely support for individuals in crisis.

• Assess risk and coordinate individual needs during crises, facilitating access to appropriate crisis services and resources.

• Collaborate with area law enforcement and emergency medical personnel to provide the best care for individuals and their families.

• Maintain effective communication with internal programs and external community partners to ensure access to services.

• Document all interactions and maintain compliance with reporting requirements to DMH, BBH, and other entities.

Education, Experience, and/or Credential Qualifications:

• Master’s Degree in a behavioral health or related field, completion of a practicum, or one (1) year of experience in a behavioral health field required.

• QMHP, PLPC, LCSW, LMSW, LMFT, PLMFT, LPC preferred.

• CPR/First Aid and CPI certified (willing to complete within first 60 days of employment if not yet certified).

• Prior to being removed from probationary status, must demonstrate competencies in the required areas of crisis intervention, safety and legal issues, and working with law enforcement.

Additional Qualifications:

• Successful completion of background check including criminal record, driving record, abuse/neglect, and fingerprint check.

• Current driver’s license, acceptable driving record, and current auto insurance.

Physical Requirements:

• Sedentary work: Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently to lift, carry, push, or pull, or otherwise move objects, including the human body.

• Repetitive movements of hands, fingers, and arms for typing and/or writing during work shift.

• Sedentary work involves sitting most of the time but may involve walking or standing for brief periods of time.

Position Perks & Benefits:

Paid time off: full-time employees receive an attractive time off package to balance your work and personal life

Employee benefits package: full-time employees receive health, dental, vision, retirement, life, & more

Top-notch training: initial, ongoing, comprehensive, and supportive

Career mobility: advancement opportunities/promoting from within

Welcoming, warm, supportive: a work culture & environment that promotes your well-being, values you as human being, and encourages your health and happiness.

Brightli is on a Mission:

A mission to improve client care, reduce the financial burden of community mental health centers by sharing resources, a mission to have a larger voice in advocacy to increase access to mental health and substance user care in our communities, and a mission to evolve the behavioral health industry to better meet the needs of our clients.

As a behavioral and community mental health provider, we prioritize fostering a culture of belonging and connection within our workforce. We encourage applications from individuals with varied backgrounds and experiences, as we believe that a rich tapestry of perspectives strengthens our mission. If you are passionate about empowering local communities and creating an environment where everyone feels valued and supported, we invite you to join our mission-driven organization dedicated to cultivating an authentic workplace.

We are an Equal Employment Opportunity Employer.

Burrell Behavioral Health is a Smoke and Tobacco Free Workplace.