About this role
Job Description:
Job Title: Community Support Supervisor
Location: Branson, Missouri
Department: Recovery Services
Employment Type: Full-time
Job Summary:
The Community Support Supervisor plays a vital role in guiding a team of Community Support Specialists, using advanced knowledge of psychological concepts and evidence-based interventions to coordinate the delivery of essential mental health services. Join our compassionate and collaborative team where you can make a meaningful impact in the lives of those we help. We are looking for someone who is not only skilled in leadership but also passionate about client-centered care. Your ability to inspire and mentor will foster the growth and success of your team.
In this role, you will conduct initial and annual psychosocial assessments and develop strengths-based treatment plans tailored to each client's individual needs. Your leadership will enhance the quality of mental health services in our community.
This position offers…
• Employee Assistance Program – 24/7 counseling services, legal assistance, & financial consultation for you and your household at no cost
• Mileage Reimbursement – Company paid for work functions requiring travel
• Employee Discounts – Hotels, Theme Parks & Attractions, College Tuition
• Workplace Culture – An environment cultivating employee wellbeing, valuing each individual's humanity, and actively promoting a healthy, joyful workforce
• Additional Perks & Benefits – Scroll down to the bottom of this post to learn more
Key Responsibilities:
• Hold regularly scheduled individual supervisions and administrative team meetings.
• Provide clinical oversight and guidance for client treatment, including appropriate addendums to annual treatment plans.
• Assist team members in identifying case management needs.
• Review all critical intervention plans and engage in direct crisis intervention when necessary.
• Support team members in managing their schedules effectively, serving as backup when needed.
• Conduct timely documentation according to policies and procedures.
• Accompany team members during client home visits monthly for safety and quality assurance.
• Monitor documentation compliance, especially for new team members.
• Mentor team members through positive feedback and constructive coaching.
• Complete intakes and annual assessments, documenting key clinical findings and recommendations.
• Participate in developing treatment plans with a client-centered approach.
• Engage in clinical consultations for clients needing higher levels of care.
• Report incidents to relevant supervisors and departments.
• Facilitate hiring and training for new staff, ensuring a smooth onboarding process.
• Evaluate team performance according to established guidelines.
• Review travel vouchers for reasonableness and audit electronic health records to ensure service provision.
• Perform additional duties as assigned by the supervisor or as needed by the department.
Education, Experience, and/or Credential Qualifications:
• Master’s degree in Psychology, Sociology, Social Work, or a related field – Preferred
• Must have or obtain a valid Driver's License within two (2) weeks of employment.
• Must have access to a personal vehicle for occasional client transport.
• Proficient in Microsoft Office applications.
Additional Qualifications:
• Must demonstrate exceptional customer service skills.
• Ability to establish effective relationships and follow direction.
• Excellent knowledge of community resources for effective partnership engagement.
• Willingness to lead by example and develop leadership qualities.
Physical Requirements:
• ADA Consideration - Sedentary work: Exerting up to 10 pounds occasionally and/or a negligible amount frequently to lift, carry, push, or pull objects.
• Repetitive movements of hands and arms for typing and/or writing during work shift.
• Sedentary work involves sitting most of the time, with occasional walking or standing.
Keywords: Community Support, Mental Health, Supervision, Treatment Plans, Client-Centered Care, Crisis Intervention, Leadership, Behavioral Health, Case Management, Team Development
Position Perks & Benefits:
Paid time off: full-time employees receive an attractive time off package to balance your work and personal life
Employee benefits package: full-time employees receive health, dental, vision, retirement, life, & more
Top-notch training: initial, ongoing, comprehensive, and supportive
Career mobility: advancement opportunities/promoting from within
Welcoming, warm, supportive: a work culture & environment that promotes your well-being, values you as human being, and encourages your health and happiness.
Brightli is on a Mission:
A mission to improve client care, reduce the financial burden of community mental health centers by sharing resources, a mission to have a larger voice in advocacy to increase access to mental health and substance user care in our communities, and a mission to evolve the behavioral health industry to better meet the needs of our clients.
As a behavioral and community mental health provider, we prioritize fostering a culture of belonging and connection within our workforce. We encourage applications from individuals with varied backgrounds and experiences, as we believe that a rich tapestry of perspectives strengthens our mission. If you are passionate about empowering local communities and creating an environment where everyone feels valued and supported, we invite you to join our mission-driven organization dedicated to cultivating an authentic workplace.
We are an Equal Employment Opportunity Employer.
Burrell Behavioral Health is a Smoke and Tobacco Free Workplace.
Other facts
About Brightli
Brightli is the one of the largest behavioral health and addiction treatment providers in the U.S. We operate as the parent company of Burrell Behavioral Health, Preferred Family Healthcare, Brightli Foundation, Firefly Supported Living & Employment Services, Southeast Missouri Behavioral Health, Adult & Child Health, Comprehensive Mental Health Serivces, and Places for People (effective 7/1/24). Bringing these organizations together under one parent company is a groundbreaking solution to the healthcare needs of the communities we serve. Working under the parent company model allows us to share resources, increase access to care, and, ultimately, save more lives.
What you'll do
- The Community Support Supervisor will guide a team of Community Support Specialists, providing clinical oversight and conducting psychosocial assessments. Responsibilities include developing treatment plans, mentoring team members, and ensuring compliance with documentation standards.
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