Brigham Young University – Hawaii logo
Cellphone Customer Service Associate
part-timeUnited States

Summary

Location

United States

Type

part-time

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About this role

Students may only have 5 open job applications at a time.

Work Experience:

Entry-Level (Foundational)

Work Experience Description:

Suitable for students with basic foundational knowledge and little to no practical experience, ideal for freshmen or sophomores who have completed only introductory courses.

Job Summary

Performs various cashiering, inventory, and receiving responsibilities while also providing exceptional service to all customers. Helps the cellphone department with customer service by taking orders for new devices and plans, as well as performing basic device setup.

Primary Responsibilities

  • Receive payment by cash, check, credit cards, vouchers, or automatic debits.

  • Issue receipts, refunds, credits, or change due to customers.

  • Assist customers by providing information and resolving their complaints.

  • Establish or identify prices of goods, services or admission, and tabulate bills using calculators, cash registers, or optical price scanners.

  • Restock and straighten merchandise and keep the work area neat and clean.

  • Answers phones and greets visitors, resolves routine questions or issues following established procedures and guidelines; makes bookkeeping entries and maintains audit trail files.

  • Pack and unpack items to be stocked on shelves in stockrooms, warehouses, or storage yards; examine and inspect stock items for wear or defects, reporting any damage to supervisors.

  • Receive and count stock items and record data manually or using computers; mark stock items using identification tags, stamps, electric marking tools, or other labeling equipment.

  • Performs other duties as assigned.

Education

High School

Work Experience

3 Months General Work Experience

Physical Demands

Typical office environment

Base Rate Per Hour:

16.00

Other facts

Tech stack
Cashiering,Customer Service,Inventory Management,Device Setup,Problem Solving,Communication,Basic Math,Organization

About Brigham Young University – Hawaii

Brigham Young University Hawaii is a small, academically challenging university (approximately 2400 students) emphasizing the liberal arts together with professional programs in business, education and computer technologies. The University services an international student body: Approximately 50 percent of the students come from over 70 countries outside the United States, primarily from Asia and the Pacific. BYU-Hawaii is accredited by the Accrediting Commission for Senior Colleges and Universities of the Western Association of Schools and Colleges (WASC).

Established in 1955 as the Church College of Hawaii (CCH), the campus is located in Laie, Hawaii, thirty-five miles from Honolulu. CCH's name was changed to Brigham Young University Hawaii in 1974, and today is part of the three-campus BYU system that includes BYU in Provo, UT and BYU Idaho in Rexburg, ID.

BYU-Hawaii offers a unique environment that helps students enlarge the intellect, build personal character and faith in God, and live harmoniously among those whose cultures are different from their own. This leads students to a lifetime of learning and service in their careers, families, church, community and country.

The academic curriculum emphasizes intercultural traditions, with 24 majors in business, technology, education, science, and the arts. A 17:1 student/faculty ratio gives students tremendous opportunities to learn from their professors. BYU-Hawaii is consistently ranked as a top-tier university by the prestigious news magazine, U.S. News and World Report.

Team size: 201-500 employees
LinkedIn: Visit
Industry: Higher Education
Founding Year: 1955

What you'll do

  • The associate performs cashiering, inventory, and receiving responsibilities while providing exceptional customer service. They assist customers with orders for new devices and plans and perform basic device setups.

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Frequently Asked Questions

What does a Cellphone Customer Service Associate do at Brigham Young University – Hawaii?

As a Cellphone Customer Service Associate at Brigham Young University – Hawaii, you will: the associate performs cashiering, inventory, and receiving responsibilities while providing exceptional customer service. They assist customers with orders for new devices and plans and perform basic device setups..

Why join Brigham Young University – Hawaii as a Cellphone Customer Service Associate?

Brigham Young University – Hawaii is a leading Higher Education company.

Is the Cellphone Customer Service Associate position at Brigham Young University – Hawaii remote?

The Cellphone Customer Service Associate position at Brigham Young University – Hawaii is based in United States, United States. Contact the company through Clera for specific work arrangement details.

How do I apply for the Cellphone Customer Service Associate position at Brigham Young University – Hawaii?

You can apply for the Cellphone Customer Service Associate position at Brigham Young University – Hawaii directly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process. You can also learn more about Brigham Young University – Hawaii on their website.