Summary
Location
United States
Type
part-time
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About this role
Students may only have 5 open job applications at a time.
Work Experience:
Intermediate (Developing Skills)Work Experience Description:
Ideal for students who have begun gaining relevant experience and are building their skills through internships, part-time jobs, or significant projects. Typically aimed at sophomores or juniors who have completed a combination of introductory and advanced coursework.ᅟ
Job Summary
The Brigham Young University–Hawaii Office of the Registrar is seeking a reliable and detail-oriented Academic Records Specialist (Student Employee) to support core academic records and registration operations. This position offers students hands-on experience in higher education administration emphasizing data integrity, customer service, regulatory compliance, and collaborative office operations.
Primary Responsibilities
Provide professional front-desk and customer service support to students, faculty, and staff (in person, by phone, and via email)
Process academic records, enrollment forms, and student requests in accordance with university policies and federal regulations
Perform accurate data entry and record maintenance in student information systems
Manage electronic and physical records, including scanning, indexing, and document retention. Support office projects related to registration, enrollment, grading, transcripts and related registrar functions
Maintain strict compliance with FERPA and institutional confidentiality standards
Assist with the preparation and execution of commencement exercises, including event setup, graduate check-in, distribution of materials, line-up coordination, and day-of support as needed
Contribute to special projects and operational improvements as assigned
Required Qualifications
Currently enrolled student in good academic standing
Strong attention to detail and organizational skills
Excellent communication and customer service skills
Demonstrated professionalism and customer service orientation
Ability to handle confidential information responsibly
Proficiency with basic computer applications (Microsoft Office, Google Workspace, or similar)
Dependable, punctual, and professional
Preferred Qualifications (Optional)
Prior office, administrative, or customer service experience
Familiarity with student information systems
Ability to work independently and as part of a team
Learning Outcomes
Students in this role will gain:
Practical experience in academic records and higher education administration Knowledge of university policies, student records processes and compliance standards
Transferable skills in data management, communication, organization, and problem-solving Exposure to professional pathways in education administration, operations, and compliance in higher education administration
Education
High School
Work Experience
3 Months of General Work Experience
Physical Demands
Typical office environment
Base Rate Per Hour:
16.00ᅟ
Other facts
About Brigham Young University – Hawaii
Brigham Young University Hawaii is a small, academically challenging university (approximately 2400 students) emphasizing the liberal arts together with professional programs in business, education and computer technologies. The University services an international student body: Approximately 50 percent of the students come from over 70 countries outside the United States, primarily from Asia and the Pacific. BYU-Hawaii is accredited by the Accrediting Commission for Senior Colleges and Universities of the Western Association of Schools and Colleges (WASC).
Established in 1955 as the Church College of Hawaii (CCH), the campus is located in Laie, Hawaii, thirty-five miles from Honolulu. CCH's name was changed to Brigham Young University Hawaii in 1974, and today is part of the three-campus BYU system that includes BYU in Provo, UT and BYU Idaho in Rexburg, ID.
BYU-Hawaii offers a unique environment that helps students enlarge the intellect, build personal character and faith in God, and live harmoniously among those whose cultures are different from their own. This leads students to a lifetime of learning and service in their careers, families, church, community and country.
The academic curriculum emphasizes intercultural traditions, with 24 majors in business, technology, education, science, and the arts. A 17:1 student/faculty ratio gives students tremendous opportunities to learn from their professors. BYU-Hawaii is consistently ranked as a top-tier university by the prestigious news magazine, U.S. News and World Report.
What you'll do
- The Academic Records Specialist will provide customer service support and process academic records in accordance with university policies. They will also manage electronic and physical records and assist with office projects related to registration and enrollment.
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