About this role
At Brenntag, we value collaboration, integrity, and innovation. In this role, you will have the opportunity to make a tangible impact on our financial processes and contribute to a culture that prioritizes efficiency and strong partnerships.
The Senior Collections Specialist plays a key role in leading collection operations and ensuring consistent performance across receivable portfolios. This role focuses on managing escalated cases, improving collection efficiency, and supporting doubtful debt provisioning. Through strong leadership and stakeholder management, the position drives operational excellence, improved cash flow, and customer satisfaction.
Your Role
Control and ensure that collection processes are performed in compliance with company policies, procedures, and service level agreements
Lead daily collection operations to ensure timely and accurate cash collection and up-to-date AR balances
Oversee and manage receivable portfolios, ensuring past-due balances remain within agreed targets
Handle complex and escalated customer disputes and payment issues
Contribute to and propose improvements to the doubtful debt provisioning process
Review and analyze scheduled and ad-hoc financial and performance reports
Monitor and drive collection KPIs such as collection rate, past-due accounts, and cycle time
Manage stakeholder expectations and ensure high-quality, timely service delivery
Ensure compliance with internal controls, company policies, and service levels
Drive and support continuous improvement initiatives for increased process efficiency
Provide coaching, guidance, and operational direction to team members
Your Profile
Experience in Collections, Accounts Receivable
Experience in Accounting
Experience in a shared services environment
Advanced knowledge of ERP systems and MS Office tools
Strong leadership, organizational, and analytical skills
Excellent verbal and written communication skills in English
Italian speaking
Our Offer
Work in an international environment within a market-leading company
A real impact on business processes and shaping the growth strategy in Poland
A high degree of independence, with the freedom to take initiatives and make decisions
A comprehensive benefits package, including private medical care, life insurance, and a sports card
Brenntag provides equal employment opportunities to qualified applicants and employees of all backgrounds and identities to create a workplace where difference is valued because it forms a resilient and more innovative organization. We do not discriminate on the basis of age, disability, gender identity, sexual orientation, ethnicity, race, religion or belief, parental and family status, or any other protected characteristic. We welcome applications from women, men and non-binary candidates of all ethnicities and socio-economic backgrounds.
Brenntag TA Team
Other facts
About Brenntag
Brenntag is the global market leader in chemicals and ingredients distribution and holds a central role in connecting customers and suppliers of the chemical industry. Headquartered in Essen, Germany, we have more than 18,100 employees worldwide and operate a network of around 600 sites in more than 70 countries. In 2024, the company generated sales of €16.2 billion.
The two global divisions, Brenntag Essentials and Brenntag Specialties, provide a diversified and broad portfolio of industrial and specialty chemicals and ingredients as well as tailor-made application, marketing and supply chain solutions, technical and formulation support, comprehensive regulatory know-how and digital solutions for a wide range of industries.
Brenntag pursues an ambitious sustainability agenda and is committed to sustainable solutions in its own sector and the industries served. Brenntag SE shares have been listed on the Frankfurt Stock Exchange since 2010 and have been part of the DAX since September 2021. In addition, the Brenntag SE shares are listed in the DAX 30 ESG and DAX ESG Target.
What you'll do
- The Senior Collections Specialist leads collection operations, ensuring compliance with company policies and managing escalated cases. This role also focuses on improving collection efficiency and supporting doubtful debt provisioning.
Ready to join Brenntag?
Take the next step in your career journey