At Brenntag, we value collaboration, integrity, and innovation. In this role, you will have the opportunity to make a tangible impact on our financial processes and contribute to a culture that prioritizes efficiency and strong partnerships.
The Collections Specialist is responsible for managing and optimizing collection activities for a defined customer portfolio. The role focuses on reducing overdue balances, resolving disputes efficiently, and ensuring accurate account reconciliations in line with company policies. By working closely with internal stakeholders, the position contributes to stable cash flow, improved customer satisfaction, and high-quality financial reporting.
Execute collection activities efficiently and effectively in compliance with company policies, procedures, and agreed service levels
Manage cash collection for a designated customer portfolio using dedicated collection systems and ERP tools
Proactively follow up on overdue and outstanding payments to minimize past-due balances
Monitor receivable accounts and ensure aged balances remain within defined business targets
Investigate, manage, and resolve billing disputes in a fair, timely, and customer-focused manner
Prepare detailed account reconciliations and resolve discrepancies in cooperation with internal teams
Support the update and monitoring of bad debt provisions and account performance
Prepare scheduled and ad-hoc financial, operational, and performance analysis reports
Ensure compliance with internal controls, company policies, and service level agreements
Identify operational issues and escalate complex cases when required
Act as a strong team player and collaborate closely with Sales, Customer Service, and Accounting
Experience in Cash Application, Accounts Receivable, Finance, or Accounting
Experience working with ERP systems and dedicated collection tools
Proficient in Microsoft Office or equivalent productivity tools (especially Excel)
Shared services or industry experience is an advantage
Strong analytical and problem-solving skills with attention to detail
Confident verbal and written communication skills in English
Customer-oriented mindset combined with a structured and reliable working style
Italian speaking
Work in an international environment within a market-leading company
A real impact on business processes and shaping the growth strategy in Poland
A high degree of independence, with the freedom to take initiatives and make decisions
A comprehensive benefits package, including private medical care, life insurance, and a sports card
Brenntag provides equal employment opportunities to qualified applicants and employees of all backgrounds and identities to create a workplace where difference is valued because it forms a resilient and more innovative organization. We do not discriminate on the basis of age, disability, gender identity, sexual orientation, ethnicity, race, religion or belief, parental and family status, or any other protected characteristic. We welcome applications from women, men and non-binary candidates of all ethnicities and socio-economic backgrounds.
Brenntag is the global market leader in chemicals and ingredients distribution and holds a central role in connecting customers and suppliers of the chemical industry. Headquartered in Essen, Germany, we have more than 18,100 employees worldwide and operate a network of around 600 sites in more than 70 countries. In 2024, the company generated sales of €16.2 billion.
The two global divisions, Brenntag Essentials and Brenntag Specialties, provide a diversified and broad portfolio of industrial and specialty chemicals and ingredients as well as tailor-made application, marketing and supply chain solutions, technical and formulation support, comprehensive regulatory know-how and digital solutions for a wide range of industries.
Brenntag pursues an ambitious sustainability agenda and is committed to sustainable solutions in its own sector and the industries served. Brenntag SE shares have been listed on the Frankfurt Stock Exchange since 2010 and have been part of the DAX since September 2021. In addition, the Brenntag SE shares are listed in the DAX 30 ESG and DAX ESG Target.
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