BP
Care Coordinator (Medical Receptionist/PSR)
full-time•Durham
About this role
Overview
Responsibilities
Qualifications
BreakThrough Physical Therapy, a member of the Confluent Health family, is looking for a Full Time Front Desk Medical Receptionist to join our team!
- Full-Time
- Salary: ~$16 per hour
- Clinic Location: Durham, NC 27707
How BTPT Supports You:
- Competitive salary Employee-centric work culture from the top, down!
- Medical, dental, vision, STD, LTD insurances
- Generous PTO
- 401(k) Employer Matching
- Free Life Insurance
- Parental Perks!
- And more!
Responsibilities
You’ll Achieve Success By:
Managing front desk operations, including patient check-in/check-out, appointment scheduling, and referral coordination, while providing exceptional customer service.
Verifying insurance coverage, processing authorizations, and collecting payments to support accurate billing and ensure smooth patient access to care.
Maintaining accurate patient records by registering new patients, updating information in the Electronic Medical Records (EMR) system, and preparing necessary documentation.
Answering phone calls and assisting patients in a courteous and professional manner while upholding HIPAA compliance and fostering a welcoming healthcare environment.
Qualifications
Requirements:
- High School Diploma/GED required
- Basic office and customer service skills
- Previous experience in a similar role desired but not required
What you'll do
- The Care Coordinator will manage front desk operations, including patient check-in/check-out and appointment scheduling, while providing exceptional customer service. They will also verify insurance coverage, process authorizations, and maintain accurate patient records.
About BreakThrough Physical Therapy
BreakThrough Physical Therapy (BTPT) is a North and South Carolina-based, private physical therapy practice group. As a proud member of the Confluent Health family, BTPT positively impacts patients' lives by delivering the best care and results through proven research, innovative treatments and technologies, and an approach that treats patients like family. For more information, visit https://breakthrough-pt.com/, or find them on Facebook at @ptbreakthrough.
Ready to join BreakThrough Physical Therapy?
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Frequently Asked Questions
What does a Care Coordinator (Medical Receptionist/PSR) do at BreakThrough Physical Therapy?
As a Care Coordinator (Medical Receptionist/PSR) at BreakThrough Physical Therapy, you will: the Care Coordinator will manage front desk operations, including patient check-in/check-out and appointment scheduling, while providing exceptional customer service. They will also verify insurance coverage, process authorizations, and maintain accurate patient records..
Is the Care Coordinator (Medical Receptionist/PSR) position at BreakThrough Physical Therapy remote?
The Care Coordinator (Medical Receptionist/PSR) position at BreakThrough Physical Therapy is based in Durham, North Carolina, United States. Contact the company through Clera for specific work arrangement details.
How do I apply for the Care Coordinator (Medical Receptionist/PSR) position at BreakThrough Physical Therapy?
You can apply for the Care Coordinator (Medical Receptionist/PSR) position at BreakThrough Physical Therapydirectly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process.