Boiceville Cafe Manager (Full Time)

Description

Boiceville Café Manager

Lead our amazing Boiceville Café team! Competitive salary, full benefits, PTO, and the opportunity to grow with a beloved brand at our flagship location in the gateway to the Catskills!

Salary: $65,000-$75,000 annually, based on experience

Location: Boiceville, NY

Full Benefits for FTEs: Medical, dental, vision, life insurance, plus participation in our new Employee Stock Options Program after 1,000 hours!

401(k) Match: 4% after 6 months

Tuition Support: Up to $2,000/year

Paid Time Off: 56 hrs of wellness time and 120 hours of PTO per year

Discounts: Free brewed coffee/tea and one free espresso drink while working. 50% discount on Breads, Pastries, Meals, and Retail items.

At Bread Alone, our cafés are lively places where community matters and great food brings people together. We’re seeking an experienced manager to lead our busy Boiceville, NY café and Seasonal Pizza Stand. The right person has the confidence to take charge, the skills to train and support their team, and the ability to lead with kindness and clarity while keeping the café running at its best.

As Café Manager, you’ll be in charge of all parts of our café and restaurant-style service, leading a close team that takes pride in their work and in making every guest feel welcome. You’ll create a supportive, inclusive environment where both team members and guests feel they belong. You’ll help your team grow, keep service consistent, maintain the café’s clean and inviting look, and support strong financial results. This is a hands-on role, working on the line as needed to lead by example and keep service smooth and standards high.

Requirements

What Makes a Great Café Manager

• Proven ability to lead, inspire, coach, and retain a hardworking team in a busy café
• Thrives in a fast-paced environment while maintaining service excellence and product/brand presentation standards
• Highly organized, adaptable, and steady under pressure
• Strong understanding of food safety, sanitation, and compliance with local, state, and federal regulations
• Builds genuine connections with guests, the local community, and the team
• Creates a respectful, inclusive, and high-performance workplace where people can grow
• Flexible schedule of 40–50 hours per week ), including weekends and holidays.

What You’ll Do

• Lead daily café operations to deliver exceptional guest experiences and meet sales, profitability, and engagement goals
• Lead the front-of-the-house operations of our seasonal Pizza Stand, which runs from May through October.
• Maintain high standards for food, beverage, service speed, and product presentation
• Hire, train, coach, and recognize supervisors, baristas, and counter staff, to build a strong, stable, and engaged team
• Create schedules, manage labor costs, and ensure payroll accuracy
• Manage the café P&L in partnership with leadership, track performance, and take action to improve results
• Ensure accurate cash handling, inventory management, and ordering
• Maintain compliance with all health, safety, and sanitation regulations
• Collaborate with bakery, wholesale, marketing, and other internal teams to meet company goals
• Lead by example, including working alongside the team on the line during busy periods to maintain service speed and quality
• Foster a positive work environment, promote teamwork, and motivate staff to deliver excellent customer service
• Develop and enforce standard operating procedures (SOPs) for various areas, including front-of-house, and customer service

Qualifications

• 3+ years of management experience in a restaurant, café, or hospitality leadership role
• Passion for organic food, café / bakery and coffee culture, and community engagement
• Track record of leading diverse and inclusive teams, improving operations, and driving revenue
• Skills in hiring, training, coaching, and retaining staff
• Financial management experience, including budgeting, cost control, and reviewing P&L statements
• Organized, adaptable, and able to make sound decisions under pressure
• Knowledge of food safety and operational compliance standards
• Excellent customer service, leadership, and communication skills
• Ability to stand/walk for extended periods, bend, twist, and lift up to 50 lb
• Commitment to maintaining excellent personal hygiene and food safety standards
• Flexible availability, including weekends and holidays

Work Expectations

• Full-time, on-site position
• Weekend and holiday availability required, Our Boiceville café is open daily from 7am–5pm, 363 days a year and our Pizza Stand operates seasonally (May-October) Friday, Saturday, Sunday, and Holiday Mondays 11am-7pm.
• Occasional off-hours or extra coverage will be needed during busy times or special events, with schedules planned in advance whenever possible
• We work hard, but we also want to work with you to plan for time off and support a healthy balance between work and personal life

Why Join Us?

At Bread Alone, you will have the opportunity to lead a well-respected café brand, inspire a talented team, and make a positive impact on both the guest experience and the community we serve in Boiceville, NY. If you are a results-driven hospitality leader who values both people and performance, we want to hear from you.

Apply today to lead the team at our Boiceville Café and help us continue our tradition of quality, service, and community connection.

Bread Alone is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We are also committed to compliance with all fair employment practices regarding citizenship and immigration status. We will provide reasonable accommodations for individuals with disabilities and for religious observances, provided that such accommodations do not create an undue hardship for the company.