Senior People Systems Analyst

<div class="content-intro"><p>At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.</p> <p>We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.</p> <p>To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.</p> <p>Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.</p> <p>If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.</p></div><p><strong>WHAT YOU’LL DO</strong></p> <p>Braze is in the midst of an exciting evolution of our HR technology ecosystem and we’re looking for a Senior People Systems Analyst to help lead the charge. Sitting within the People Operations team and reporting to the Manager of People Systems, this role plays a critical part in optimizing our global HR systems, primarily Workday and driving forward our people data strategy. You’ll be hands-on with system configuration, lead key projects, and partner cross-functionally to deliver smart, scalable solutions that support a growing global workforce.&nbsp;</p> <p><strong>Responsibilities:</strong></p> <ul> <li>Collaborate with People Systems Analysts to enhance and optimize Workday functionality and implement solutions that improve usability and adoption</li> <li>Partner with stakeholders to gather requirements, propose scalable system solutions, and lead the end-to-end implementation process</li> <li>Configure and maintain Workday modules including Business Processes, calculated fields, condition rules, and security groups</li> <li>Build and maintain advanced Workday reports and dashboards, enabling data-driven decisions across the People team and broader organization</li> <li>Monitor and improve existing Business Processes and design new ones to support evolving business needs</li> <li>Participate actively in the Workday Community and stay current on new features and best practices</li> <li>Document system configurations and maintain SOPs, training materials, and end-user guides</li> <li>Lead and support key initiatives including system audits, integration reviews, and Workday bi-annual release testing and deployment</li> <li>Collaborate with external vendors and internal partners to manage integrations, data quality, and system access management</li> </ul> <p><strong>WHO YOU ARE</strong></p> <p>You’re a detail-obsessed systems thinker with a passion for people tech. You know how to break down complex challenges, design scalable solutions, and translate business needs into thoughtful configuration. You’re as comfortable in a Workday sandbox as you are partnering with stakeholders or presenting data-driven insights. You’re looking to make a tangible impact in a fast-moving environment with a team that values curiosity, clarity, and continuous improvement.&nbsp;</p> <p><strong>Requirements:</strong></p> <ul> <li>3 to 5 years of experience in People Systems or HR Operations with 2 to 3 years of direct Workday configuration experience</li> <li>Hands-on experience with Workday HCM, Talent, and Absence modules</li> <li>Bonus points for experience with Time Tracking, Benefits, Advanced Compensation, or Payroll</li> <li>Expertise in Workday Business Process configuration and report building including calculated fields and dashboards</li> <li>Proven ability to analyze business requirements and translate them into technical solutions</li> <li>Strong project management and stakeholder communication skills with an ability to influence without authority</li> <li>Experience documenting systems and writing SOPs or user guides for both technical and non-technical audiences</li> <li>Strong Excel skills and comfort working with large datasets</li> <li>A process improvement mindset with a track record of identifying opportunities and driving change</li> <li>Familiarity with ticketing tools such as Jira preferred</li> <li>Experience with other people systems like Greenhouse, CultureAmp, or Lattice is a plus</li> </ul> <p>For candidates based in Ontario, the pay range at the start of employment for this position is expected to be between CA$81,000 - CA$102,000/year, with an expected On Target Earnings (OTE) between CA$90,400 - CA$113,000/year (including performance-based or variable compensation (bonus or commission). Your particular offer may vary depending on multiple individual factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, Braze offers a comprehensive Total Rewards package that includes, among other things, equity grants of restricted stock units (RSUs), so that all Braze employees own a piece of our company.</p><div class="content-conclusion"><div class="p-rich_text_section"> <p><strong>WHAT WE OFFER<br></strong></p> <p><em>Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country </em><a href="https://www.braze.com/company/careers/how-we-hire#benefit-section"><em>here</em></a><em>. More details on benefits plans will be provided if you receive an offer of employment.</em></p> <p>From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:</p> <ul> <li>Competitive compensation that may include equity</li> <li>Retirement and Employee Stock Purchase Plans</li> <li>Flexible paid time off</li> <li>Comprehensive benefit plans covering medical, dental, vision, life, and disability</li> <li>Family services that include fertility benefits and equal paid parental leave</li> <li>Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend</li> <li>A curated in-office employee experience, designed to foster community, team connections, and innovation</li> <li>Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching&nbsp;</li> <li>Employee Resource Groups that provide supportive communities within Braze</li> <li>Collaborative, transparent, and fun culture recognized as a Great Place to Work®</li> </ul> <p><strong>ABOUT BRAZE<br><br></strong>Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.<br><br>The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.<br><br>Braze was also named a 2025 Best Companies To Work For by U.S. News &amp; World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.<br><br>The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.</p> <strong>BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER</strong> <p>At Braze, we strive to create equitable growth and opportunities inside and outside the organization.</p> <p>Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We're committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you <em>you</em>.</p> <p>We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.</p> <em>Please see our</em><a href="https://www.braze.com/company/legal/privacy-policy-job-candidates"><em> </em><em>Candidate Privacy Policy</em></a><em> for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.</em></div></div>