SUP - EMERGENCY DEPT, RN

Description

Job Title: ED Supervisor, RN -- (SUP - EMERGENCY DEPT, RN)

Job Code: 1026

FLSA Status: Exempt

Location: Brattleboro, Vermont (On-site)

Status: Full Time | 1.0 FTE

Hours: Hours go here

On-call: On-call hours go here

Weekends: Weekend hours go here

Position Summary:

The RN Supervisor provides leadership and coordination of daily clinical operations within assigned patient-care areas. Reporting to the department Director, the RN Supervisor ensures the delivery of high-quality, safe, and patient-centered nursing care consistent with the hospital’s mission, vision, and core values. The position fosters collaboration among interdisciplinary teams, supports continuous quality improvement, and promotes professional growth and engagement among nursing staff. The RN Supervisor may provide direct patient care as needed to maintain standards of practice and ensure continuity of care.

Key Responsibilities:

Clinical Leadership and Operations:

• Direct and coordinate day-to-day clinical operations to ensure safe, efficient, and compassionate patient care.
• Establish and communicate priorities for the nursing team, adjusting assignments as needed based on patient acuity and staffing levels.
• Ensure compliance with hospital policies, CMS Conditions of Participation, and other regulatory requirements.
• Monitor and evaluate patient outcomes, documentation standards, and adherence to care plans.
• Participate in incident review and corrective-action planning to enhance patient safety.

Staff Supervision and Development:

• Provide ongoing supervision, coaching, and performance feedback for assigned staff.
• Participate in recruitment, hiring, onboarding, and retention efforts for nursing personnel.
• Oversee competency validation, continuing education, and annual performance reviews.
• Foster a culture of teamwork, respect, and accountability through effective communication and recognition of achievement.

Quality and Performance Improvement:

• Utilize data and feedback to identify opportunities for quality improvement and operational efficiency.
• Lead or participate in departmental and hospital-wide quality initiatives.
• Encourage evidence-based practice, patient-safety initiatives, and interdepartmental collaboration to improve outcomes.

Resource and Fiscal Management:

• Assist in monitoring staffing levels, labor hours, and supply utilization in alignment with budgetary goals.
• Support efficient resource allocation and cost-effective delivery of care. Ensuring adequate equipment and supplies are available when needed. 
• Participate in planning and implementing departmental goals that align with organizational strategy.

Education and Professional Practice:

• Serve as a clinical resource and role model for evidence-based nursing practice.
• Facilitate staff education, policy review, and skill validation.
• Support interdisciplinary education and patient-family teaching to promote optimal health outcomes.

Policy and Procedure Implementation:

• Assist in reviewing, revising and implementing departmental policies, procedures and protocols to ensure all staff are informed of and adhere to changes

Problem Solving and Crisis Management

• Acts as a key decision maker in high stress, time sensitive situations, responding to emergencies and managing incidents and accidents effectively.

Communication and Collaboration:

• Serves as a primary contact and liaison between nursing staff, physician and other department personnel and hospital administration.

Patient Care:

• May provide direct patient care as needed and act as an escalation point for complex patient issues and complaints. 

CORE COMPENTENCIES:

• Strong leadership and interpersonal communication skills.
• Proficiency in critical thinking, decision-making, and conflict resolution.
• Commitment to the hospital’s values of Patient-Centered Care, Respect, Integrity, Dignity, and Excellence.
• Ability to mentor staff, drive quality initiatives, and adapt to changing clinical demands.

DEPT. SCOPE OF SERVICE:

The Emergency Department is a Level III facility according to the guidelines of the Accreditation Manual for Hospitals. The ten-bed unit is open 24 hours a day with at least one physician on duty at all times and a roster of on-call physicians and specialists available within thirty minutes. Registered nurses' staff the department. All nurses are ACLS and PALS certified. The patient population includes patients of all ages, and care provided ranges from definitive treatment of non-urgent, urgent and emergent medical and surgical conditions to stabilization and transport of the critically ill or injured. Birthing Center nursing staff is available for consultation or to assist in the care of neonates, infants and obstetrical patients.

Requirements

Qualifications

Education:

• Graduate of an accredited school of nursing.
• Bachelor of Science in Nursing (BSN) required; Master’s degree desirable.

Experience:

• Minimum of three (3) years of clinical nursing experience in an acute-care setting.
• Minimum of three (3) years of Emergency Department experience.
• Minimum of two (2) Prior leadership, charge, or supervisory experience required.
• Demonstrated ability to manage teams, prioritize workflow, and coordinate multidisciplinary care.

Licensure/Certification:

• Current Vermont (or compact) Registered Nurse license.
• Current BLS certification; ACLS and PALS required or obtained within 3 months 
• Specialty certification of CEN encouraged/preferred. 

Mental Efforts: 

• Requires a higher-than-average ability to multitask, take orally presented information and to handle it in an appropriate way with a higher-than-average level of accuracy.
• Ability to work with patients, families and public experiencing stressful situations.
• Environment & Working Conditions: Potential exposure to hazardous material, body fluids, bloodborne pathogens and communicable diseases.
• Potential for injury due to physical demands.

OSHA CATEGORY:

• OSHA Category I - Tasks that involve exposure to blood, body fluids, or tissues require use of techniques of Universal Precautions as evidenced with blood borne pathogens standards.

PHYSICAL DEMANDS:

On-the-job time is spent in the following physical activities.

• Standing - Up to 1/3
• Walking - Up to 1/3
• Sitting - 2/3 or more
• Talking or Hearing - 2/3 or more
• Use of hands to finger, handle or feel - Up to 1/3
• Pushing/Pulling - None
• Stooping, kneeling, crouching or crawling - None.
• Reaching with hands and arms - Up to 1/3
• Tasting or smelling - None

This position requires that weight be lifted, or force be exerted:

• Up to 10 pounds - 2/3 or more
• Up to 25 pounds - 1/3 to 1/2
• Up to 30 pounds - Up to 1/3
• Up to 100 pounds - None
• More than 100 pounds - None

This position has special vision requirements:

• Close Vision (clear vision at 20 inches or less)
• Color Vision (ability to identify and distinguish colors)
• Ability to Adjust Focus (ability to adjust eye to bring an object into sharp focus)

WORK ENVIORNMENT:

This position requires exposure to the following environmental conditions.

• Wet, humid conditions (non-weather) - None
• Work near moving mechanical parts - Up to 1/3
• Fumes or airborne particles - Up to 1/3
• Toxic or caustic chemicals - Up to 1/3
• Outdoor weather conditions - None
• Extreme cold (non-weather) - None
• Extreme heat (non-weather) - None
• Risk of electrical shock - None
• Work with explosives - None
• Risk of radiation - None
• Vibration - None

The typical noise level for the environment is:

• Very Quiet
• Quiet
• Moderate Noise
• Loud Noise

Hearing:

• Ability to hear calls.
• Ability to hear instructions from physician/department staff/others.

EEO/ADA STATEMENT:

Brattleboro Memorial Hospital provides equal employment opportunities to all applicants and employees and strictly prohibits any type of harassment or discrimination in regard to race, religion, age, color, sex, disability status, national origin, genetics, sexual orientation, protected veteran status, gender expression, gender identity, or any other characteristic protected under federal, state, and/or local laws.

Consistent with the Americans with Disabilities Act (ADA), it is the policy of Brattleboro Memorial Hospital to provide reasonable accommodation when requested by a qualified applicant or employee with a disability, unless such accommodation would cause an undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment, including the application process. If reasonable accommodations are needed, please contact Human Resources.