IT Infrastructure Engineer

We are looking for a professional, enthusiastic, and flexible individual with experience of working in a busy office and remote environments. The candidate must have excellent communication skills, able to work well within a team, but also manage their own workload with good time management. We offer a competitive salary and benefits package.

Brand Addition is an exciting business to work for and has a leading position in the market of providing creative, cost-effective branded products to some of the world’s most well-known brands. We operate a complex multi-site environment, hosting many different systems which enables us to provide class leading solutions to some the world’s largest companies.

The Infrastructure Engineers role is to support the Group IT Infrastructure Manager in providing a 1st class Information Technology Platform for our internal staff and Customers, to help manage our Virtual Environment which hosts a variety of Servers platforms, running a variety of applications, to maintain the existing server and network infrastructure, implement approved changes, and provide 3rd line IT Support to the business across several sites globally.

The ideal candidate must have excellent interpersonal skills, great troubleshooting skills, have an eye for attention to detail and the enthusiasm to learn and develop their skills further.

Responsibilities include

• Ensure the efficient and smooth running of the IT Infrastructure
• Establish and maintain processes for monitoring and maintaining server and network performance
• Establish and maintain processes for monitoring and maintaining server and network security
• To maintain our virtual environment (VMWare/Hyper-V/Azure)
• Maintain server and network infrastructure, including installing, updating, Patching, and producing supporting documentation
• Maintain Active Directory (Azure Hybrid), Group Policy, DNS, DHCP, Exchange, SQL Server, etc
• Work with SQL Administrator to ensure optimal performance of database servers
• Ensure all processes for backups and disaster recovery are functioning
• Undertaking IT Projects as directed by the Group IT Infrastructure Manager
• 3rd line IT Support to the business.

Must have implementation and support experience

• Windows Server 2016 and above
• Virtualisation with VMware, Hyper-V & Azure
• DHCP, DNS, NPS, Active Directory, Group Policy
• Microsoft O365 (Exchange, Teams, One drive, SharePoint, Defender, In-Tune etc)
• Systems and Server backup Technologies
• IIS Server
• PowerShell
• Microsoft SQL Server Installation and Maintenance
• Experience working with SAN Technologies
• Experience working with backup technologies
• Good experience of managing firewalls, switches, AP’s and other network devices
• In-depth knowledge of networking and security including, TCP/IP, OSI model, protocols and VLAN’s
• Knowledge of server performance and optimising configurations
• Experience of implementing industry standard security principles across the server and network environment
• Works well in a team and by themselves
• Excellent communication and organisational skills

Desirable

• Cisco, WatchGuard and FortiGate switches and firewalls
• Veeam Backup & Replication
• Experience in Server and Network Hardening
• Experience working with managed XDR solutions
• Systems monitoring tool
• Experience supporting ISO27001 accreditation