CHEP helps move more goods to more people, in more places than any other organization on earth via our 347 million pallets, crates and containers. We employ approximately 13,000 people and operate in 60 countries. Through our pioneering and sustainable share-and-reuse business model, the world’s biggest brands trust us to help them transport their goods more efficiently, safely and with less environmental impact. 

What does that mean for you? You’ll join an international organization big enough to take you anywhere, and small enough to get you there sooner. You’ll help change how goods get to market and contribute to global sustainability. You’ll be empowered to bring your authentic self to work and be surrounded by diverse and driven professionals. And you can maximize your work-life balance and flexibility through our Hybrid Work Model.

Job Description

Key Responsibilities May Include:

• Lead and oversee P2P operations, including vendor onboarding, invoice processing, payments, and expense management, ensuring alignment with organizational standards and policies.
• Act as a subject matter expert for the Coupa Procure to Pay system, managing procurement operations , Concur T&E systems and supporting stakeholders in their usage.
• Collaborate with Global Process Owners (GPO), regional P2P teams, and BPO external service providers to ensure consistent execution of P2P processes and drive process improvements.
• Monitor and review P2P performance metrics, KPIs, and SLAs, identifying opportunities for continuous improvement and implementing solutions to enhance efficiency.
• Lead efforts to automate and optimize manual processes, driving alignment and consistency across regions while ensuring compliance with global policies.
• Manage and develop the P2P team, providing leadership, guidance, and development opportunities to foster engagement and high performance.
• Provide support for cross-functional projects, representing the P2P function and driving improvements that impact procurement and finance operations.
• Act as a key point of contact for internal and external stakeholders, ensuring effective communication, issue resolution, and alignment with business objectives.

Scope and Complexity

The Regional Process Owner (RPO), Procure to Pay (P2P) Senior Manager is responsible for leading the end to end (E2E) delivery and implementation of the P2P shared service activities (in-house and outsourced to Service Provider) across all Business Units in scope in the Americas region (North America and LATAM) to ensure payments in an effective and timely manner and compliance in the accounting books (~$5.4 B USD in payables and disbursement). The Americas RPO P2P scope includes CHEP USA, CHEP International, CHEP Canada, CHEP LATAM, Brambles USA & Pallecon. This senior manager will also oversee regional Procurement Operations.

The role is solely regional is focus, overseeing direct & indirect invoice management, payment process management, disbursements credit card administration to expense claim management, Concur administration, NA bank administration, GRNI analysis (support other Americas P2P workstreams when necessary).  The position is responsible for the execution of all daily/weekly/monthly treasury, accounts payable and Travel and Expense activities: internal and external payments, borrowings, secure and improve cash flow, optimized/ automated bank platforms, manage factoring operations.

Continuous Improvement Projects

The RPO P2P Sr. Manager will drive transformation initiatives, process standardization and change management for the Americas region (NAM and LATAM). Identify process and control gaps and ensure proper documentation of process improvements.

Qualifications and/or Technical Skills

• A bachelor’s degree in finance or equivalent
• 6-8 years Accounts Payables (P2P) experience
• 2 years managerial experience leading teams, preferably in multiple locations
• Previous experience in 3rd Party vendor performance management
• Demonstrated skills in driving change management process

• Project management
• Excellent written, verbal, and interpersonal skills
• Leadership skills with the ability to effectively lead, motivate and provide direction to others
• Work and lead effectively in a multi-cultural, fast-paced environment
• Strategic thinking with continuous improvement mindset
• Intermediate data analytics skills
• Knowledge of SAP
• Knowledge of Payments restrictions in complicated countries (like Argentina and Brazil)

Location: Hybrid at the following CHEP office locations: Alpharetta, GA - USA, Mexico City - MEX, or Orlando, FL - USA

Language Requirements: English fluency is required; conversational Spanish is preferred; and conversational Portuguese is desirable.

Travel Requirements: Some international travel is required but it's minimal; Therefore, an active Passport is required

Remote Type

Skills to succeed in the role

We are an Equal Opportunity Employer, and we are committed to developing a diverse workforce in which everyone is treated fairly, with respect, and has the opportunity to contribute to business success while realizing his or her potential. This means harnessing the unique skills and experience that each individual brings and we do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.

Individuals fraudulently misrepresenting themselves as Brambles or CHEP representatives have scheduled interviews and offered fraudulent employment opportunities with the intent to commit identity theft or solicit money. Brambles and CHEP never conduct interviews via online chat or request money as a term of employment. If you have a question as to the legitimacy of an interview or job offer, please contact us at [email protected].