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Brady Services

Service Technician

full-time•New Hanover County

Summary

Location

New Hanover County

Type

full-time

Experience

2-5 years

Company links

WebsiteLinkedInLinkedIn

About this role

Job Details

Job Location: Wilmington, NC Field - Wilmington, NC 28405
Position Type: Full Time
Education Level: 2 Year Degree
Travel Percentage: Up to 25%
Job Shift: Day/First Shift
Job Category: Installation - Maint - Repair

Are you a Service Technician searching for new experiences? As a leading Trane® independent office, Brady brings efficient, reliable, and secure building solutions throughout central and eastern North Carolina. We take pride in all we do and in our Associates which is why we offer competitive pay and compensation, benefits, growth opportunities, and more!

The Service Technician - Level II role is responsible for the intermediate installation, maintenance, start-ups and repair of commercial HVAC systems including large unitary and chilled water systems, as well as utilizing safe work practices while providing professional customer service to assigned customer accounts.

Opportunities for relocation assistance to North Carolina.

 

ESSENTIAL DUTIES & RESPONSIBILITIES include the following:

 

  • Responsible for servicing products and equipment on assigned accounts to ensure customer satisfaction
  • Performs timely preventative maintenance, site surveys, replacement, and modifications as needed or requested by customers
  • Perform repairs, overhauls, and start-ups of commercial HVAC systems
  • Uses a variety of hand tools, following blueprints, wiring diagrams, piping schemes or engineering specifications, to diagnose and repair units
  • Documents work by completing paperwork on each job daily and closing out jobs in a timely manner
  • Determines parts to order for repairs and timeliness of need
  • Prepare for on-site installation and repairs by examining building layout, anticipating difficulties, gathering materials and coordinating on-site work, as necessary
  • Provide technical support and act as a resource for customers
  • Knowledgeable with the products and services offered by Brady and effective in the sales of those products and services
  • Inspect, maintain, and complete necessary repairs for all company provided materials including fleet vehicle, tools, equipment
  • Maintain service uniform wear such as hats, shirts, pants, and shoes to ensure compliance with company dress code
  • Ensure compliance with federal, state, and local laws, legal regulations, and recommended best practices
  • Collaborate with all Associates to uphold the company’s mission and values

 

WORK HOURS: Monday thru Friday, periodically on-call basis, overtime/weekends as required, some travel as required

 

 

BENEFITS & COMPENSATION:

 

  • Competitive pay and bonus
  • Affordable Medical, Dental and Vision plans
  • Employer sponsored Short- and Long-term Disability
  • Employer sponsored life insurance
  • 401k with company match
  • Paid Time Off
  • Career growth & training opportunities
  • Company vehicle
  • Company provided tools, equipment, and uniform service
  • Company credit card

 

PHYSICAL DEMANDS & ENVIRONMENTAL EXPOSURE:

 

The physical demands and environmental exposure described here are representative of those that must be met to successfully perform the essential functions of this job. Reasonable accommodation may be made for individuals with disabilities to perform the essential functions.

  • Material handling demands include lifting from floor level to overhead
  • Ability to lift and carry or otherwise move up to 25 pounds constantly
  • Ability to lift and carry or otherwise move up to 50 pounds frequently
  • Ability to lift and carry or otherwise move up to 90 pounds occasionally
  • Position considered in the Heavy Physical Demand Classification (PDC)
  • Regularly required to stand, walk, bend, stoop, crouch, kneel, balance and climb with occasional sitting and laying
  • Regularly required to use hands to operate objects, tools or controls; and reach with hands and arms
  • Must be able to talk and hear in a loud environment
  • Vision abilities required include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus
  • Regularly exposed to mechanical/equipment rooms
  • Occasionally exposed to outside weather conditions, sometimes extreme
  • Occasionally exposed to moving mechanical parts; high and precarious places; fumes or airborne particles; toxic or caustic chemicals; risk of electrical shock; and vibration

Qualifications


SKILLS & QUALIFICATIONS:

  • Associate’s degree, certificate, or military training in Heating, Ventilation and Air Conditioning from an accredited institution
  • 2+ years of commercial HVAC experience
  • Proficiency with computer devices (including laptops, tablets, and smart phones) and working knowledge of Microsoft Office, Adobe Acrobat, and Apple iOS software
  • Proficiency with applicable maintenance tools, connected login, and operational renderings
  • Universal EPA certification
  • Ability to pass drug screening
  • Ability to prove US employment eligibility
  • Must possess a valid driver’s license

 

Brady strives to provide an environment free of discrimination as part of our mission to care for each other, our customers, and our community. We provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

 

All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs.

What you'll do

  • The Service Technician - Level II is responsible for the installation, maintenance, start-ups, and repair of commercial HVAC systems. This includes ensuring customer satisfaction and performing preventative maintenance and repairs as needed.

About Brady Services

Since 1962, Brady has been committed to delivering innovative, sustainable building solutions that drive long-term success for our customers. With our headquarters in Greensboro, North Carolina, alongside multiple offices and Trane Supply stores, we proudly operate as the authorized Trane franchise providing unparalleled expertise and service to support the needs of North Carolina's most demanding facilities. Founded by Don Brady and now led by his son, Jim Brady, we are proudly family-owned with over 550 dedicated associates. Brady offers a comprehensive suite of HVAC equipment and building services, including mechanical contracting, building automation, controls, boiler systems & mechanical code work, integrated security solutions, parts and supplies, and expert technical support. We serve value-driven building owners, operators, engineers, contractors, and facility managers who prioritize equipment quality, engineered solutions, safety, and long-term service reliability. Our customers span a range of mission-critical industries where building performance directly impacts business outcomes.

Ready to join Brady Services?

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Frequently Asked Questions

What does a Service Technician do at Brady Services?

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As a Service Technician at Brady Services, you will: the Service Technician - Level II is responsible for the installation, maintenance, start-ups, and repair of commercial HVAC systems. This includes ensuring customer satisfaction and performing preventative maintenance and repairs as needed..

Is the Service Technician position at Brady Services remote?

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The Service Technician position at Brady Services is based in New Hanover County, North Carolina, United States. Contact the company through Clera for specific work arrangement details.

How do I apply for the Service Technician position at Brady Services?

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You can apply for the Service Technician position at Brady Servicesdirectly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process.
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