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Field Technical Specialist
full-timeSydney

Summary

Location

Sydney

Type

full-time

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About this role

Entity:

Customers & Products


Job Family Group:

Sales Group


Job Description:

bp is reimagining energy for people and our planet.

We provide heat, light and mobility to customers worldwide. We're fundamentally transforming what we do, so we can reach net zero by 2050 or sooner. We also have a strong mission to help the whole world reach net zero too – working across our industry to improve people's lives.

Imagine it's your job to make our customers an active part in reshaping the world's energy system. Everything starts with the customer, so you're focused on shaping products and services that keep them moving as the world moves towards net zero.

Join us and you'll be part of a highly connected, digitally focused, agile team that develops clever ways of increasing our role in our customers lives. Whether it's creating innovative products that enhance convenience, performance or sustainability.

About Us

As part of BP, Castrol Lubricants is widely acknowledged as the world's leading specialist provider of Lubricant solutions. Although best known for our expertise in developing lubricants for cars and bikes, we also produce lubricants that directly affect our daily lives in other, less noticeable ways such as in gas and electricity production, transport industries, mining construction and earth moving vehicles and not forgetting lubricants for the marine sector and for industry in general.

BP Lubricant Master Brands marketed in Australia include BP Lubricants, Castrol Lubricants, and Castrol Industrial High Performance sub brands Optigear, Molub-alloy and Tribol.

The Opportunity

Due to continued growth in the Mining & Industrial sector, BP / Castrol are seeking a self-motivated, innovative; solutions orientated Lubricants Field Technical Specialist for the Mining sector of our business. This will be a person who can work in a team environment and take the lead on projects where required. We have a focus on growing the market share of our lubricants mining brand OptiVal on the East Coast of Australia, you will be essential to our organizations success in achieving this goal.

Working with the Regional Sales Manager Mining & Industrial on the East Coast, the Field Technical Specialist - HPL for Mining & Industrial is a field based position with travel expectation to our customer sites on a regular basis. The role is responsible for carrying out filed service inspections of our customers equipment, deliver lubricants continuous improvement projects, make lubricant recommendations based on application knowledge & work with reliability and maintenance teams to drive improved maintenance outcomes.

This role works with the Regional Sales Manager – Mining & Industrial, and we are looking for an energetic new team member, motivated to succeed in a driven environment. This is a phenomenal opportunity to drive incremental performance within the Castrol's Mining & Industrial business and delivery of value to our large Tier 1 mining customers.

Responsibilities

  • Regular visitation of our customers mine sites within the Hunter Valley Region as well as Central & Western NSW Mining Regions

  • Inspection and reporting on lubricant performance in critical equipment such as Draglines, Hydraulic Excavators, Electric Rope Shovels and Ball Mills along with other mobile and fixed plant equipment within a mining environment

  • Providing continuous improvement value delivery projects aligned to customer maintenance strategies

  • Supporting the lubricant recommendation and management of change in product range's within our customers sites

  • Carrying out audit inspection of lubricant storage and handling facilities and provide AS1940 level reporting (Training Provided)

  • Support the sales team in the sales process to drive additional sales and range extension in our customer sites

  • The technical support and delivery of contracted cost reductions through the identification and delivery of value improvement projects to key account and non-key account customers.

  • Provide lubricant technical advice supporting current and future technical direction for nominated mining customers.

  • Support of existing business via strategic products choices and recommendations, this includes the management of product quality complaints and resolution responsibility (in field performance).

  • Be the single-point-of-contact for Technical related requirements for a selected number of key account mine sites

About You

  • More than 3 years experience in any of the following fields - Field Service of mobile or fixed plant equipment in a mining environment, Lubricants technical support, Reliability engineering or Mechanical engineering in a Heavy-Duty sector

  • Lubricants and Technical Product knowledge of lubricants or heavy-duty mining equipment highly advantageous

  • Proven attributes which are aligned with Castrol's Values & Behaviours

  • Experience in dealing with multiple stakeholders both within and outside the organization is crucial for success in this role

  • Experience working with large and sophisticated customers

  • Ability to operate with the highest level of safety focus in an environment with significant safety risk

  • Track record and confidence in representing the company externally and dealing with senior management of large multi-national customers

  • Ability to develop and implement strategic and tactical business plans related to lubricant usage in a mining environment

  • Ability to be hands on and drive the business with direct responsibility working autonomously on our customers mine sites in regional QLD

  • Flexibility of thought and action to be able to respond to changing market environments and dynamic business situations

  • A pro-active and enthusiastic attitude to all tasks


Travel Requirement

Up to 75% travel should be expected with this role


Relocation Assistance:

This role is not eligible for relocation


Remote Type:

This position is a hybrid of office/remote working


Skills:


Legal Disclaimer:

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, socioeconomic status, neurodiversity/neurocognitive functioning, veteran status or disability status. Individuals with an accessibility need may request an adjustment/accommodation related to bp’s recruiting process (e.g., accessing the job application, completing required assessments, participating in telephone screenings or interviews, etc.). If you would like to request an adjustment/accommodation related to the recruitment process, please contact us.

If you are selected for a position and depending upon your role, your employment may be contingent upon adherence to local policy. This may include pre-placement drug screening, medical review of physical fitness for the role, and background checks.

Other facts

Tech stack
Field Service,Lubricants Technical Support,Reliability Engineering,Mechanical Engineering,Stakeholder Management,Safety Focus,Strategic Planning,Tactical Business Plans,Customer Relationship Management,Continuous Improvement,Audit Inspection,Technical Advice,Project Management,Problem Solving,Communication Skills,Team Collaboration

About bp

Check out our commenting guidelines 👉 bp.com/CommentsGuide

Team size: 10,001+ employees
LinkedIn: Visit
Industry: Oil and Gas
Founding Year: 1909

What you'll do

  • The Field Technical Specialist is responsible for regular site visits to customer mine sites, conducting inspections, and providing lubricant recommendations. They will also support continuous improvement projects and work closely with the sales team to drive additional sales.

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Frequently Asked Questions

What does a Field Technical Specialist do at bp?

As a Field Technical Specialist at bp, you will: the Field Technical Specialist is responsible for regular site visits to customer mine sites, conducting inspections, and providing lubricant recommendations. They will also support continuous improvement projects and work closely with the sales team to drive additional sales..

Why join bp as a Field Technical Specialist?

bp is a leading Oil and Gas company.

Is the Field Technical Specialist position at bp remote?

The Field Technical Specialist position at bp is based in Sydney, New South Wales, Australia. Contact the company through Clera for specific work arrangement details.

How do I apply for the Field Technical Specialist position at bp?

You can apply for the Field Technical Specialist position at bp directly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process. You can also learn more about bp on their website.