Position Summary: 

The Food Service Worker at Bozeman Health Deaconess Hospital assists in the preparation of patient meals ensuring compliance to therapeutic diet orders, patient safety modifications, and proper patient identification.

Assembles, serves, delivers, and retrieves patient meals.  Records patient meal information as assigned.  Processes and delivers floor stock orders throughout the organization to support the nutritional needs of our patients.  Participates as a member of the Nutrition Service team working in the dish room, performing cleaning procedures, and organizing and putting away department inventory and supply.

Minimum Qualifications:

Required

• None:  on the job training provided

Preferred

• High School Diploma or Equivalent
• ServSafe Certification
• Prior work experience in food services

Essential Job Functions:

In addition to the essential functions of the job listed below, employees must have on-time completion of all required education as assigned per DNV requirements, Bozeman Health policy, and other registry requirements.

Development:

• Participates in team meetings and process improvement activities.
• Meets all competency assessment performance criteria within two (2) months of hire.

Food Preparation and Patient Experience:

• Prepares and serves drinks and foods according to patient specifications including therapeutic diet orders, patient safety modifications, and proper patient identification.
• Records patients 'Intakes' including nutrient-specific intakes accurately per established procedures.
• Provides menu information and explanations of ingredients and preparation methods as assigned.
• Assists with food preparation as assigned including operating food production equipment as required to complete tasks.

Stock Management:

• Refills condiments or other foods and supplies.
• Fills and delivers floor stock to all areas.
• Participates in stocking and organizing food and supply within the department.

Sanitation and Hygiene:

• Maintains, cleans, and sanitizes work stations.
• Cleans and sanitizes dishes, utensils, pots, pans, and other containers and returns to appropriate location in the kitchen area.
• Adheres to food safety and sanitation guidelines and regulations to ensure quality food service.

Collaboration and Team Work:

• Participates in and supports a positive team work environment.
• Works closely with other staff to coordinate food preparation and ensure timely delivery of orders.
• Supports the Nutrition Services team by training to perform additional duties that may include but are not limited to dishwashing, cleaning, stocking supplies, organizing storage and work areas, or assisting with salad preparation.  At any time during a work shift, the employee may be assigned to perform other duties in order to meet patient, customer, and department needs.

Knowledge, Skills and Abilities

• Demonstrates sound judgment, patience, and maintains a professional demeanor at all times
• Exercises tact, discretion, sensitivity, and maintains confidentiality
• Performs essential job functions successfully in a busy and stressful environment
• Learns current and new computer applications and office equipment utilized at Bozeman Health
• Strong interpersonal, verbal, and written communication skills
• Analyzes, organizes, and prioritizes work while meeting multiple deadlines

Schedule Requirements

• This role requires regular and sustained attendance.
• The position may necessitate working beyond a standard 40-hour workweek, including weekends and after-hours shifts.
• On-call work may be required to respond promptly to organizational, patient, or employee needs.

Physical Requirements

Lifting (Rarely – 30 pounds): Exerting force occasionally and/or using a negligible amount of force to lift, carry, push, pull, or otherwise move objects or people.

Sit (Occasionally): Maintaining a sitting posture for extended periods may include adjusting body position to prevent discomfort or strain.

Stand (Continuously): Maintaining a standing posture for extended periods may include adjusting body position to prevent discomfort or strain.

Walk (Continuously): Walking and moving around within the work area requires good balance and coordination.

Climb (Rarely): Ascending or descending ladders, stairs, scaffolding, ramps, poles, and the like using feet and legs; may also use hands and arms.

Twist/Bend/Stoop/Kneel (Continuously): Twisting, bending, stooping, and kneeling require flexibility and a wide range of motion in the spine and joints.

Reach Above Shoulder Level (Repeatedly): Lifting, carrying, pushing, or pulling objects as necessary above the shoulder, requiring strength and stability.

Push/Pull (Continuously): Using the upper extremities to press or exert force against something with steady force to thrust forward, downward, or outward.

Fine-Finger Movements (Continuously): Picking, pinching, typing, or otherwise working primarily with fingers rather than using the whole hand as in handling.

Vision (Occasionally): Close visual acuity to prepare and analyze data and figures and to read computer screens, printed materials, and handwritten materials.

Cognitive Skills (Continuously): Learn new tasks, remember processes, maintain focus, complete tasks independently, and make timely decisions in the context of a workflow.

Exposures (Rarely): Bloodborne pathogens, such as blood, bodily fluids, or tissues. Radiation in settings where medical imaging procedures are performed. Various chemicals and medications are used in healthcare settings. Job tasks may involve handling cleaning products, disinfectants, and other substances. Infectious diseases due to contact with patients in areas that may have contagious illnesses.

*Frequency Key:  Continuously (100% - 67% of the time), Repeatedly (66% - 33% of the time), Occasionally (32% - 4% of the time), Rarely (3% - 1% of the time), Never (0%).