About this role
Love being outside, working with people, and creating unforgettable moments? As a Night Operations Specialist for the Enchanted Forest Experience at Big Sky Resort, you’ll bring a touch of magic to our guests’ evenings. This one-of-a-kind event features a dreamy nighttime walk through a lit forest, complete with glowing lights, cozy fire pits, and Instagram-worthy photo stops. You’ll help set the scene, keep the magic alive, and make sure every guest walks away with a smile.
This is a role for self-starters who thrive in the outdoors, enjoy guest interaction, and like a job that’s always moving.
Responsibilities
- Prep the Enchanted Forest trail each day by maintaining pathways, building fires, and setting up supplies
- Greet and check in guests, scan tickets, answer questions, and provide clear directions
- Rotate between different roles each shift, from trail maintenance to guest interaction
- Bring positive energy to the guest experience throughout the evening walk
- Collaborate with Lift Operations, Ski Patrol, and the Road Crew to ensure smooth operations
- Be ready to step up and work independently when needed
Work Schedule:
Shifts run Wednesday through Saturday, from 12 PM to 10 PM, beginning in the Mountain Village and transitioning up to the Enchanted Forest. Expect to be outdoors in all types of mountain weather, including cold and wind, both day and night.
Qualifications
Comfortable working outside in variable weather and snow conditions
Able to hike, lift, and handle physical tasks in a cold, dynamic environment
Previous guest service experience is a bonus, but not required
Skiing or snowboarding experience is helpful, but we’ll train the right person
Strong communication skills and a genuinely friendly personality
Reliable, punctual, and excited to be part of something unique
All full time seasonal team members can enjoy the following benefits:
- FREE All Mountain Ski Pass and eligibility for Free or Discounted Tickets to other Montana Mountains and Boyne Resort properties
- Discounted vouchers for skiing at Big Sky Resort for friends and family
- Discounted ski/snowboard rentals with a free team member lesson
- 25%-50% off F&B and Retail at all Boyne outlets
- Eligibility for affordable Team Member Housing
- Lodging discounts for friends and family
- Discounted Lone Mountain Ranch Cross Country Ski Trail Pass
- Wellness Day and Eligibility for PTO
- Monthly team member events
Other facts
About Boyne Resorts
Located in Boyne Falls, Michigan, Boyne Mountain Resort has been a favorite Midwest destination since opening in 1948. The family-owned, four-season resort has earned Certificates of Excellence from TripAdvisor, been recognized by Conde Nast Traveler readers among the Top 50 Best Places to Ski and Stay in North America, named a Top 10 Indoor Waterpark by Budget Travel and Readers’ Choice Favorite from Spa Magazine. Boyne Mountain Resort offers skiing and snowboarding on 60 runs spread over 415 skiable acres, plus cross country skiing and snowshoeing, fat tire snow biking, tubing, ice skating, and more. The resort also offer's Michigan’s largest indoor waterpark, Avalanche Bay, The Spa at Boyne Mountain, year-round Zipline Adventures, two golf courses, disc golf, lift-serviced mountain biking, Segway PT Tours, beach activities, kids programs, a variety of lodging, meeting and wedding facilities with 37,500 square feet of convention space, and real estate.
Boyne Mountain is a member of the Boyne Resorts family of resorts and attractions.
For a list of current job opportunities, please visit http://www.boyne.com/boynemountain/employment/jobs
What you'll do
- The Night Operations Specialist is responsible for prepping the Enchanted Forest trail, greeting guests, and ensuring a magical experience. They will rotate between various roles and collaborate with other teams to maintain smooth operations.
Ready to join Boyne Resorts?
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