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M by The Alinea Group - Floor Manager
full-timeBig Sky Meadow Village

Summary

Location

Big Sky Meadow Village

Type

full-time

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About this role

Overview

BSR ALINEA LOGO

 

Join us for an extraordinary four-month culinary residency helmed by three-Michelin-starred chef Grant Achatz. Part of The Alinea Group's 20th Anniversary World Tour, this once-in-a-lifetime dining experience fuses European culinary precision with Montana's elemental character, offering locally sourced seasonal menus in a stunning alpine retreat designed by award-winning studio Fettle.

 

More than dining—it's a once-in-a-lifetime experience where thoughtful service meets the untamed spirit of the American West. Big Sky Resort joins an elite global roster alongside Tokyo, Beverly Hills, and Brooklyn, marking a bold new chapter for Montana's evolving cultural landscape.

 

The Floor Manager is responsible for supporting daily FOH operations, training and developing team members, and collaborating with the General Manager to uphold The Alinea Group (TAG) and Boyne service standards. This role plays a key part in ensuring a seamless guest experience through structured leadership, effective communication, and attention to detail. The Floor Manager also oversees dining room setup and breakdown, enforces SOPs, and monitors both staff morale and performance. Candidates must be willing to work five days a week (40+ hours per week). Open availability is preferred.


Responsibilities

  • Maintain awareness of current-day reservations, including dietary restrictions, Persons of Note (PON), and special instructions
  • Lead pre-service meetings with the GM and AGMs to communicate daily updates, guest notes, and menu changes
  • Greet and acknowledge all guests, delivering a consistently positive dining experience
  • Exhibit full knowledge of all menus, including ingredients and culinary techniques
  • Anticipate and address the needs of guests and upper management throughout service
  • Work 5 services per week at the discretion of the General Manager
  • Uphold and enforce all alcohol serving regulations
  • Collaborate with FOH and BOH teams to ensure fluid and precise service
  • Ensure setup and breakdown of the dining room adheres to TAG and Boyne brand standards
  • Foster a supportive and professional environment by leading through example
  • Report maintenance issues to appropriate personnel in a timely manner
  • Maintain a thorough understanding of industry trends and practices
  • Promote a harmonious work environment through courteous and cooperative behavior
  • Perform additional duties as assigned by supervisor/manager

Qualifications

  • Prior formalized management training is desirable
  • Exemplary organizational and cleaning standards
  • Effective multitasking and prioritization skills
  • Strong knowledge of dietary restriction protocols
  • Ability to train, coach, and develop staff
  • Product knowledge with a focus on utilization and optimization
  • Clear, inclusive, and professional communication skills

Physical Requirements:

  • Able to stand for 8+ hours per shift

  • Able to lift, move, or pull up to 35 lbs

  • Able to climb stairs multiple times per shift

  • Able to carry a full tray with either hand

 

All full time seasonal team members can enjoy the following benefits:

  • FREE All Mountain Ski Pass and eligibility for Free or Discounted Tickets to other Montana Mountains and Boyne Resort properties
  • Discounted vouchers for skiing at Big Sky Resort for friends and family
  • Discounted ski/snowboard rentals with a free team member lesson
  • 25%-50% off F&B and Retail at all Boyne outlets
  • Eligibility for affordable Team Member Housing
  • Lodging discounts for friends and family
  • Discounted Lone Mountain Ranch Cross Country Ski Trail Pass
  • Wellness Day and Eligibility for PTO
  • Monthly team member events

Other facts

Tech stack
Management Training,Organizational Skills,Multitasking,Prioritization Skills,Dietary Restriction Knowledge,Training Skills,Coaching Skills,Communication Skills,Attention to Detail,Team Collaboration,Service Standards,Guest Experience,Problem Solving,Leadership,Industry Trends Knowledge,Professionalism

About Boyne Resorts

Located in Boyne Falls, Michigan, Boyne Mountain Resort has been a favorite Midwest destination since opening in 1948. The family-owned, four-season resort has earned Certificates of Excellence from TripAdvisor, been recognized by Conde Nast Traveler readers among the Top 50 Best Places to Ski and Stay in North America, named a Top 10 Indoor Waterpark by Budget Travel and Readers’ Choice Favorite from Spa Magazine. Boyne Mountain Resort offers skiing and snowboarding on 60 runs spread over 415 skiable acres, plus cross country skiing and snowshoeing, fat tire snow biking, tubing, ice skating, and more. The resort also offer's Michigan’s largest indoor waterpark, Avalanche Bay, The Spa at Boyne Mountain, year-round Zipline Adventures, two golf courses, disc golf, lift-serviced mountain biking, Segway PT Tours, beach activities, kids programs, a variety of lodging, meeting and wedding facilities with 37,500 square feet of convention space, and real estate.

Boyne Mountain is a member of the Boyne Resorts family of resorts and attractions.

For a list of current job opportunities, please visit http://www.boyne.com/boynemountain/employment/jobs

Team size: 501-1,000 employees
LinkedIn: Visit
Industry: Hospitality
Founding Year: 1947

What you'll do

  • The Floor Manager is responsible for supporting daily FOH operations and ensuring a seamless guest experience through structured leadership and effective communication. This role includes overseeing dining room setup, enforcing SOPs, and monitoring staff morale and performance.

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Frequently Asked Questions

What does a M by The Alinea Group - Floor Manager do at Boyne Resorts?

As a M by The Alinea Group - Floor Manager at Boyne Resorts, you will: the Floor Manager is responsible for supporting daily FOH operations and ensuring a seamless guest experience through structured leadership and effective communication. This role includes overseeing dining room setup, enforcing SOPs, and monitoring staff morale and performance..

Why join Boyne Resorts as a M by The Alinea Group - Floor Manager?

Boyne Resorts is a leading Hospitality company.

Is the M by The Alinea Group - Floor Manager position at Boyne Resorts remote?

The M by The Alinea Group - Floor Manager position at Boyne Resorts is based in Big Sky Meadow Village, Montana, United States. Contact the company through Clera for specific work arrangement details.

How do I apply for the M by The Alinea Group - Floor Manager position at Boyne Resorts?

You can apply for the M by The Alinea Group - Floor Manager position at Boyne Resorts directly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process. You can also learn more about Boyne Resorts on their website.