About this role
Assists guests in getting on and off of chair lifts by operating ski lift including inspection and testing before opening. Must be energetic, outgoing and able to interact with guests in a friendly and fun manner. As a customer focused organization, a crucial part of each employees' job is to get and keep guests.
Responsibilities
- Under the supervision of the Lift Operations Supervisor or his/her assistants, operates the assigned lift in accordance with standard procedures and written or verbal instructions to provide safe, quality uphill transportation for guests and employees.
- Assists with the shoveling and raking of snow and ice on a regular basis to maintain proper ramps, corrals and work areas.
- Assists with the inspection of the lift prior to operations start up, which includes emptying trash containers, continually checking the status of marker information boards, tissue dispensers, assisting in the daily checking of switches, chairs, grips and maintaining of ramps and corrals.
- Must become familiar with the area (lifts and trails) and also know the functions of other departments. Advises and assists guests as needed in a courteous manner.
- Must become familiar with resort's policies, safety policies and guest service expectations.
- Communicates problems to superiors, while showing initiative in handling routine matters and emergencies.
- Continually remains vigilant to the needs of both the equipment and the guests and reacts to those needs in the safest manner while maintaining quality service.
- Contribute to team effort by participating in Job Sharing, assuming responsibility for the cleanliness of the resort and safety of guests and employees; participating in safety meetings; accepting diverse assignments; maintain a positive and friendly attitude and demeanor in all internal and external interactions.
- Meet service level objectives and department goals as set forth by immediate supervisor.
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
Other facts
About Boyne Resorts
Located in Boyne Falls, Michigan, Boyne Mountain Resort has been a favorite Midwest destination since opening in 1948. The family-owned, four-season resort has earned Certificates of Excellence from TripAdvisor, been recognized by Conde Nast Traveler readers among the Top 50 Best Places to Ski and Stay in North America, named a Top 10 Indoor Waterpark by Budget Travel and Readers’ Choice Favorite from Spa Magazine. Boyne Mountain Resort offers skiing and snowboarding on 60 runs spread over 415 skiable acres, plus cross country skiing and snowshoeing, fat tire snow biking, tubing, ice skating, and more. The resort also offer's Michigan’s largest indoor waterpark, Avalanche Bay, The Spa at Boyne Mountain, year-round Zipline Adventures, two golf courses, disc golf, lift-serviced mountain biking, Segway PT Tours, beach activities, kids programs, a variety of lodging, meeting and wedding facilities with 37,500 square feet of convention space, and real estate.
Boyne Mountain is a member of the Boyne Resorts family of resorts and attractions.
For a list of current job opportunities, please visit http://www.boyne.com/boynemountain/employment/jobs
What you'll do
- The Lift Operator assists guests in safely getting on and off chair lifts while ensuring the lift operates according to standard procedures. Responsibilities include maintaining cleanliness, inspecting equipment, and communicating with guests and supervisors.
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