About this role
The Big Sky Resort Housekeeping team is seeking motivated, detail-oriented Team Leaders who bring positivity, strong communication skills, and a sharp eye for quality. In this critical role, you are the final checkpoint in ensuring our guest rooms are pristine and “Guest Ready.” You’ll lead daily operations for your housekeeping team, providing direction and support, all while helping to set the tone for a productive and team-driven work environment.
Responsibilities
Picture yourself as a Housekeeping Team Leader at Big Sky Resort and having the opportunity to:
- Start each day by guiding your team with a clear plan developed alongside the Executive Housekeeping Manager
- Inspect guest rooms for cleanliness, quality, and readiness prior to guest arrivals
- Provide constructive, supportive feedback to your team to maintain high standards
- Coordinate with the Front Desk and Maintenance to resolve early arrivals, work orders, or last-minute requests
- Take ownership of your assigned hotel section and lead your team through the day’s priorities
- Support your team by jumping in where needed—stripping and making beds, cleaning bathrooms, restocking carts, or clearing hallways
- Step in to help other Team Leaders and assist with high-volume days to ensure success across the department
- Lead by example and foster a spirit of collaboration, adaptability, and pride in the work we do
Qualifications
Prior housekeeping or cleaning experience preferred
High attention to detail and a passion for providing exceptional guest experiences
Strong communication skills; comfortable using a two-way radio and speaking to individuals or groups
Hospitality or resort experience is a plus
Able to work a flexible schedule including weekends and holidays
Physically able to walk, stand, bend, reach, and lift up to 50 lbs unassisted; may also involve sitting and typing for extended periods
All full time seasonal employees can enjoy the following benefits:
- FREE All Mountain Ski Pass and eligibility for Free or Discounted Tickets to other Montana Mountains and Boyne Resort properties
- Discounted vouchers for skiing at Big Sky Resort for friends and family
- Discounted ski/snowboard rentals with a free employee lesson
- 25%-50% off F&B and Retail at all Boyne outlets
- Eligibility for affordable Team Member Housing
- Lodging discounts for friends and family
- Discounted Lone Mountain Ranch Cross Country Ski Trail Pass
- Wellness Day and Eligibility for PTO
- Monthly employee events
Other facts
About Boyne Resorts
Located in Boyne Falls, Michigan, Boyne Mountain Resort has been a favorite Midwest destination since opening in 1948. The family-owned, four-season resort has earned Certificates of Excellence from TripAdvisor, been recognized by Conde Nast Traveler readers among the Top 50 Best Places to Ski and Stay in North America, named a Top 10 Indoor Waterpark by Budget Travel and Readers’ Choice Favorite from Spa Magazine. Boyne Mountain Resort offers skiing and snowboarding on 60 runs spread over 415 skiable acres, plus cross country skiing and snowshoeing, fat tire snow biking, tubing, ice skating, and more. The resort also offer's Michigan’s largest indoor waterpark, Avalanche Bay, The Spa at Boyne Mountain, year-round Zipline Adventures, two golf courses, disc golf, lift-serviced mountain biking, Segway PT Tours, beach activities, kids programs, a variety of lodging, meeting and wedding facilities with 37,500 square feet of convention space, and real estate.
Boyne Mountain is a member of the Boyne Resorts family of resorts and attractions.
For a list of current job opportunities, please visit http://www.boyne.com/boynemountain/employment/jobs
What you'll do
- The Housekeeping Team Leader is responsible for leading daily operations of the housekeeping team and ensuring guest rooms are clean and ready for arrivals. This includes inspecting rooms, providing feedback, and coordinating with other departments.
Ready to join Boyne Resorts?
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