Overview

For over 25 years, Boudreau Pipeline continues to be Southern California’s premier pipeline company that services and installs wet utilities including sewer, water, storm drain systems and fire lines. We specialize in both conventional and highly complex pipeline projects for Southern California's leading commercial, industrial and residential builders, municipalities, utilities and contractors.Thanks to our ENTIRE TEAM, Boudreau Pipeline ranked “Top Work Places” again for it’s 6th year in a row! We are an employee-owned people company with a can-do attitude. We are proud to partner with the Laborers' Union in our continued support of our team, their families and our community. We strive for the best training, the best advancement, and the best culture of Safety, displaying mutual respect to all our clients, vendors and employees. Come join our family, we dig the future!

The Receptionist serves as the first point of contact for the organization and plays a critical role in representing Boudreau Pipeline Corporation to employees, visitors, clients, and business partners. This position provides a professional, welcoming experience while managing front desk operations, incoming communications, and general administrative support.

Responsibilities

Front Desk & Organizational Representation

• Greets all visitors and follows company visitor protocols.
• Serves as the primary point of contact for incoming guests, applicants, vendors, and delivery services.
• Maintains visitor logs and ensures proper check-in procedures are followed.
• Represents the organization professionally and positively at all times.

Executive Communication & Business Intelligence

• Serves as a key communication conduit to the President by responsibly escalating relevant information such as:
• Operational concerns or emerging issues.
• Employee or visitor feedback.
• Safety, facility, or compliance-related observations.
• Potential business opportunities or client inquiries.
• Exercises sound judgment and discretion in determining what information should be elevated.
• Maintains confidentiality and professionalism in all executive-related communications.

Phone & Communication Management

• Answers incoming calls and routes them to appropriate departments or personnel.
• Screens calls and visitors when necessary and ensures timely follow-up.
• Takes accurate messages and tracks unresolved items.

Mail, Shipping & Office Coordination

• Receives, sorts, scans, and distributes incoming mail.
• Coordinates outgoing mail and courier services (USPS, FedEx, UPS, etc.).
• Tracks express deliveries and ensures proper routing.

Office Operations & Administrative Support

• Orders and maintains office supplies and forms; monitors inventory levels.
• Submits invoices and packing slips to Accounting for processing.
• Assists with administrative tasks such as scanning, filing, document control, and record organization.
• Supports Accounting by preparing checks for mailing or courier delivery.
• Coordinates with housekeeping, facilities, and vendors to maintain a professional office environment.
• Maintains office communication logs, notices, and internal postings.

Translation & Language Support

• Translates basic documents, emails, and phone calls between English and Spanish.
• Provides language support for visitors, employees, and leadership as needed.

General Support

• Assists with internal meetings, company events, and executive visits.
• Performs other administrative duties or special projects as assigned.

Qualifications

• High school diploma or equivalent required; some college preferred.
• 1–3 years of experience in a receptionist, administrative, or customer service role.
• Bilingual (English/Spanish) preferred.
• Strong verbal and written communication skills.
• High level of professionalism, discretion, and emotional intelligence.
• Ability to interact confidently with executives, clients, and field personnel.
• Strong organizational and multitasking abilities.
• Proficient in Microsoft Office (Outlook, Word, Excel).
• Demonstrated ability to handle sensitive or confidential information appropriately.

Pay Range: $19.00-$25.00/hour based on experience.