About this role
<div class="content-intro"><h2>Why Choose Bottomline?</h2>
<p>Are you ready to transform the way businesses pay and get paid? Bottomline is a global leader in business payments and cash management, with over 35 years of experience and moving more than $16 trillion in payments annually. We're looking for passionate individuals to join our team and help drive impactful results for our customers. If you're dedicated to delighting customers and promoting growth and innovation - we want you on our team!</p></div><p><span data-contrast="none"><span data-ccp-parastyle="heading 2">Senior Accounts Receivable Analyst</span></span><span data-ccp-props="{"134245418":true,"134245529":true,"201341983":0,"335559738":160,"335559739":80,"335559740":278}"> </span></p>
<p><span data-contrast="none"><span data-ccp-parastyle="heading 2">Summary</span></span><span data-ccp-props="{"134245418":true,"134245529":true,"201341983":0,"335559738":160,"335559739":80,"335559740":278}"> </span></p>
<p><span data-contrast="auto">Manages high-volume or complex accounts, handles escalated disputes, and ensures compliance with credit policies while liaising with sales and operations. The Senior Accounts Receivable Analyst will work within the accounting team to manage the efficient, timely and accurate payment of receivable balances from customers. This role will reside with the accounting team in India, but it will support the accounting teams in the US and the UK.</span><span data-ccp-props="{"201341983":0,"335559739":200,"335559740":276}"> </span></p>
<p><span data-contrast="none"><span data-ccp-parastyle="heading 2">Key Responsibilities</span></span><span data-ccp-props="{"134245418":true,"134245529":true,"201341983":0,"335559738":160,"335559739":80,"335559740":278}"> </span></p>
<ul>
<li><span data-contrast="auto"> Demonstrated mastery of Senior AR Associate – Collections</span></li>
<li><span data-contrast="auto"> Demonstrated mastery in E2E (email to email) and V2V (voice to voice) collection.</span></li>
<li><span data-contrast="auto"> Manage complex accounts and high-volume collections.</span></li>
<li><span data-contrast="auto"> Handle escalated disputes andnegotiatepayment plans.</span><span data-ccp-props="{"201341983":0,"335559739":200,"335559740":276}"> </span></li>
<li><span data-contrast="auto"> Ensure compliance with credit policies and SOX controls.</span></li>
<li><span data-contrast="auto"> Liaise with sales and operations for issue resolution.</span></li>
</ul>
<p><span data-contrast="none"><span data-ccp-parastyle="heading 2">Required Skills</span></span><span data-ccp-props="{"134245418":true,"134245529":true,"201341983":0,"335559738":160,"335559739":80,"335559740":278}"> </span></p>
<ul>
<li><span data-contrast="auto"> Deep knowledge of AR processes and customer contracts.</span></li>
<li><span data-contrast="auto"> Excellent negotiation and customer service skills.</span></li>
<li><span data-contrast="auto"> Ability to manage priorities under pressure.</span></li>
</ul>
<p><span data-contrast="none"><span data-ccp-parastyle="heading 2">KPIs</span></span><span data-ccp-props="{"134245418":true,"134245529":true,"201341983":0,"335559738":160,"335559739":80,"335559740":278}"> </span></p>
<ul>
<li><span data-contrast="auto"> Dispute resolution time.</span></li>
<li><span data-contrast="auto"> Compliance adherence.</span></li>
<li><span data-contrast="auto"> Collection success rate.</span></li>
</ul>
<p><span data-contrast="none"><span data-ccp-parastyle="heading 2">Experience Level & Years</span></span><span data-ccp-props="{"134245418":true,"134245529":true,"201341983":0,"335559738":160,"335559739":80,"335559740":278}"> </span></p>
<p><span data-contrast="auto">Functional Expert | 3–5 years</span><span data-ccp-props="{"201341983":0,"335559739":200,"335559740":276}"> </span></p>
<p><span data-contrast="none"><span data-ccp-parastyle="heading 2">Education Requirements</span></span><span data-ccp-props="{"134245418":true,"134245529":true,"201341983":0,"335559738":160,"335559739":80,"335559740":278}"> </span></p>
<p><span data-contrast="auto">Bachelor's in Commerce/Finance</span><span data-ccp-props="{"201341983":0,"335559739":200,"335559740":276}"> </span></p><div class="content-conclusion"><p>We welcome talent at all career stages and are dedicated to understanding and supporting additional needs. We're proud to be an equal opportunity employer, committed to creating an inclusive and open environment for everyone.</p></div>
About Bottomline
At Bottomline, we help businesses pay and get paid. As a trusted partner to banks, corporates, and financial institutions worldwide, we deliver secure, scalable, and innovative solutions that simplify complex payment workflows, reduce fraud risk, and drive operational efficiency.
With decades of expertise in financial messaging, cash management, and digital banking, our SaaS platforms and services are built to meet the evolving needs of modern finance teams. Whether it's automating B2B payments, streamlining compliance, or enabling real-time visibility into cash flow, Bottomline is committed to making business payments seamless and secure.
We serve over 1,200 financial institutions and 10,000 businesses globally, helping them navigate the future of payments with confidence.