About this role
Company Description
Do you want beneficial technologies being shaped by your ideas? Whether in the area of mobility solutions, consumer goods, industrial technology of energy and building technology – with us, you will have the chance to improve quality of life all across the globe. Welcome to Bosch.
Robert Bosch Limited is a wholly owned subsidiary company of Robert Bosch GmbH (Germany). Located in Bangkok, Robert Bosch Limited was the first legal entity of the Bosch Group in Thailand, established in 1991. Currently, five Bosch divisions are represented in the country: Automotive Aftermarket, Drive and Control Technology, Power Tools, Security Systems and Home Comfort. Additional information can be accessed at www.bosch.co.th and https://www.facebook.com/BoschThailand.
Bosch in Thailand is part of the Bosch Group, a leading global supplier of technology and services. The Bosch Group’s strategic objective is to deliver innovations for connected life. Bosch improves quality of life worldwide with products and services that are innovative and spark enthusiasm. In short, Bosch creates technology that is “Invented for life"
Job Description
- Claims handling including IQIS-Salesforce and first part investigation, onside customer and online support for 0km and field.
- Coordination with GB's/ Launch Manager/ SQW-OE for on-site coverage, derived from launch/project planning + on-site analysis.
- Perform launch support onside customer, LineWalk, PHA, Report´s, ...
- Perform quality improvement measures at customer site (problem caused by customer)
- Sorting/ Rework/ Re-flash activities and coordination, Contractors/ Self-employed/ Equipment & Tools
- Documentation and training for customer specific and regional required procedures. Enter customer requirements (SQAM) into CRS system and ensure completion of requirements evaluation
- Others assignment to support SQW Manager
Qualifications
- Bachelor’s degree or above in Engineering field, or others related field.
- 5 years working experience in quality control or quality assurance or related field.
- Good analytical and interpersonal skills.
- Be able to communicate in Chinese and English is advantageous.
- Able to manage multiple tasks at the same time.
Additional Information
By choice, we are committed to a diverse workforce and are an equal opportunity employer. Robert Bosch welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in the selection process.
Other facts
About Bosch Group
The Bosch Group is a leading global supplier of technology and services. It employs roughly 417,900 associates worldwide (as of December 31, 2024). According to preliminary figures, the company generated sales of 90.5 billion euros in 2024. Its operations are divided into four business sectors: Mobility, Industrial Technology, Consumer Goods, and Energy and Building Technology. With its business activities, the company aims to use technology to help shape universal trends such as automation, electrification, digitalization, connectivity, and an orientation to sustainability. In this context, Bosch’s broad diversification across regions and industries strengthens its innovativeness and robustness. Bosch uses its proven expertise in sensor technology, software, and services to offer customers cross-domain solutions from a single source. It also applies its expertise in connectivity and artificial intelligence in order to develop and manufacture user-friendly, sustainable products. With technology that is “Invented for life,” Bosch wants to help improve quality of life and conserve natural resources. The Bosch Group comprises Robert Bosch GmbH and its roughly 470 subsidiary and regional companies in over 60 countries. Including sales and service partners, Bosch’s global manufacturing, engineering, and sales network covers nearly every country in the world. Bosch’s innovative strength is key to the company’s further development. At 136 locations across the globe, Bosch employs some 86,900 associates in research and development, of which nearly 48,000 are software engineers.
Instagram: https://www.instagram.com/boschglobal/
Facebook: https://www.facebook.com/BoschGlobal
Glassdoor: https://bit.ly/3raTZnH
Imprint: www.bosch.com/corporate-information
Privacy statement: https://www.bosch.com/data-protection-notice-bosch-linkedin/
What you'll do
- The role involves handling claims, performing on-site customer support, and coordinating quality improvement measures. Additional responsibilities include documentation and training for customer-specific procedures.
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