Junior Payment Compliance Executive

About Us: At Booking.com, data drives our decisions. Technology is at our core. And innovation is everywhere. But our company is more than datasets, lines of code or A/B tests. We’re the thrill of the first night in a new place. The excitement of the next morning. The friends you encounter. The journeys you take. The sights you see. And the memories you make. Through our products, partners and people, we make it easier for everyone to experience the world.

Role Description: CS Finance & Control’s vision is to serve as CS’s financial and risk gatekeeper. The Compliance, Risk & Control team leads risk management and guides CS through evolving regulations to identify and mitigate risks, protecting both the business and customers.

This role sits within the Compliance and Risk Management team, part of the CS Compliance, Risk & Control team, within the CS Finance & Control department. This position reports to the CS Compliance, Risk & Control Team Leader.

The core focus of the role is to review CS Payment Escalations according to established guidelines and chip in to the Payment Compliance backlog to prevent payment fraud. Success in this role requires strong attention to financial detail, accuracy, and sustained focus during repetitive tasks. Daily work follows Booking.com’s guidelines and procedures, and must be traceable, auditable, and aligned with agreed standards.

Key Job Responsibilities and Duties:

• Review CS Payment Escalations in line with existing guidance and internal policies;

• Contribute to the Payment Compliance backlog staying within the indicators;

• Use a combination of manual investigation and automated tools to analyze various data, based on the TL request;

• Perform daily, weekly data analysis for CS payment compliance review;

• Provide feedback to CS Operations and CS Finance team members with regard to payment review processes;

• Contribute to CS payment process related risk identification while maintaining focused on a positive customer experience;

• Work effectively with team members, sharing ideas with peers and TL in a constructive and positive manner to improve the CS payment process.

• Temporary 7 month contract

Qualifications & Skills:

• Excellent written and spoken English; additional EMEA language a plus

• Strong attention to financial details (currencies, amounts) with high accuracy and compliance adherence

• Able to stay focused and productive on repetitive work (e.g., reviewing 40–50 cases/day)

• Fast at learning and following guidelines/procedures

• Curious, proactive, and confident assessing and challenging risks

• Experience in international, dynamic environments; Booking.com CS standards familiarity is a plus

• Strong teammate with high integrity, confidentiality, and professionalism

• Sound decision-making, self-discipline, and trustworthiness

• Strong computer skills and ability to prioritize backlogs and requests with clear communication

• Flexible, self-starter who works independently while raising suspicious/atypical cases appropriately

Benefits & Perks - Global Impact, Personal Relevance:

Booking.com’s Total Rewards Philosophy is not only about compensation but also about benefits. We offer a competitive compensation and benefits package, as well unique-to-Booking.com benefits which include:

• Annual paid time off and generous paid leave scheme including: parent, grandparent, bereavement, and care leave

• Hybrid working including flexible working arrangements, and up to 20 days per year working from abroad (home country)

• Industry leading product discounts - up to 1400 per year - for yourself, including automatic Genius Level 3 status and Booking.com wallet credit 

Diversity, Equity and Inclusion (DEI) at Booking.com: 

Diversity, Equity & Inclusion have been a core part of our company culture since day one. This ongoing journey starts with our very own employees, who represent over 140 nationalities and a wide range of ethnic and social backgrounds, genders and sexual orientations. 

Take it from our Chief People Officer, Paulo Pisano: “At Booking.com, the diversity of our people doesn’t just build an outstanding workplace, it also creates a better and more inclusive travel experience for everyone. Inclusion is at the heart of everything we do. It’s a place where you can make your mark and have a real impact in travel and tech.” 

We ensure that colleagues with disabilities are provided the adjustments and tools they need to participate in the job application and interview process, to perform crucial job functions, and to receive other benefits and privileges of employment.

Application Process: 

• Let’s go places together: How we Hire

• Detailed instructions on post-application requirements including any required application materials, deadlines, portfolios, coding challenges, or other assessments as defined by BU or department. 

• This role does not come with relocation assistance.

Booking.com is proud to be an equal opportunity workplace and is an affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We strive to move well beyond traditional equal opportunity and work to create an environment that allows everyone to thrive.

If your application is successful, your personal data may be used for a pre-employment screening check by a third party as permitted by applicable law. Depending on the vacancy and applicable law, a pre-employment screening may include employment history, education and other information (such as media information) that may be necessary for determining your qualifications and suitability for the position.