About Us: At Booking.com, data drives our decisions. Technology is at our core. And innovation is everywhere. But our company is more than datasets, lines of code or A/B tests. We’re the thrill of the first night in a new place. The excitement of the next morning. The friends you encounter. The journeys you take. The sights you see. And the memories you make. Through our products, partners and people, we make it easier for everyone to experience the world.

Role Description:

We are looking for a Business Risk and Control Officer to join our growing Internal Control and Assurance team within the Risk & Controls community, which operates as the second line of defense at Booking.com BV (the company behind Booking.com™, the leading online accommodation reservation service in the world). This role presents a super exciting opportunity for you to join a growing, motivated team of professionals in Amsterdam. It is a role that will encourage you to learn and grow, and will give you the chance to create a real impact at Booking.com.

As a Business Risk & Control Officer, you will collaborate with other professionals that are experienced in the fields of Risk & Controls, Internal Audit and control/process owners from various departments, who will help you to learn, grow and provide you the freedom to experiment. Such is also part of the culture of Booking.com. This position will require you to have a strong big picture focus, but be able to zoom in and out of the details to ensure you understand the processes fully.

Key Job Responsibilities and Duties: 

• Internal Control framework design and implementation:

  • Develop, implement, and maintain internal control frameworks aligned with industry best practices and applicable regulatory requirements (e.g.,SOX, COSO, other compliance frameworks)

  • Collaborate with 1st/2nd line Risk partners, process owners and management to ensure the frameworks are practical, effective and tailored to business needs

  • Maintain a central repository of policies, procedures, control matrices

  • Develop RACI and standardized approach for implementation including training and communication

  • Develop approach for ongoing review & continuous improvement

  • Enable business partners with guidelines, templates and tooling

  • Maintain a central register of all framework documents

  • Contribute to R&C reporting and assurance

• Act as SOx design authority:

  • Partner with R&C business and IT officers by providing guidance and ensuring that critical SOx controls are adequately designed and documented, in order to strengthen the control environment, mitigate the company risks and support the business in achieving objectives

  • Provide SME guidance to R&C business and IT officers and 1st line business owners in relation to observations and deficiencies, from initial assessment/triage through to mitigation and remediation

• Support Audit management - act as an SME to support critical audit management activities such as audit planning and issue management

• Support testing of business and IT controls and management certification (SOX Section 302, other compliance frameworks) by providing guidance to the testing team and reviewing the testing documentation.

• Collaborate with GRC team and 1st/2nd line Risk partners to develop solutions and improve how risks, controls and issues are maintained in our GRC platform

• Act as a risk ambassador within Booking.com to further enhance risk awareness and culture, including by facilitating formal training sessions

Qualifications & Skills:

• 6+ years of previous work experience in internal controls, audit, risk management, or compliance

• Bachelor's degree or higher in a relevant field (Master’s Degree is preferable).

• Strong knowledge of internal control frameworks (e.g., COSO) and regulatory requirements (e.g., SOX, GDPR, DMA, DSA),  and experience in applying them in various business areas/functions

• Big4 experience is advantageous

• Qualifications related to any of the above are advantageous (incl. CISM, CPA, ACCA, CIA, CISA)

• Good stakeholder management skills

• Flexibility to adapt to an ever-evolving and dynamic work environment

• Self-starter with strong sense of responsibility

• Energetic and very proactive

• Process, problem solving and action oriented mindset

• Strong communication and relationship building skills

• High level of integrity, confidentiality & professionalism

• Ability to develop strong relationships with business partners in order to drive risk management culture and implementation

• Fluent in English, both written and spoken (other languages would be a plus)

• Project management skills a plus

Benefits & Perks - Global Impact, Personal Relevance:

Booking.com’s Total Rewards Philosophy is not only about compensation but also about benefits. We offer a competitive compensation and benefits package, as well unique-to-Booking.com benefits which include:

• Annual paid time off and generous paid leave scheme including: parent, grandparent, bereavement, and care leave

• Hybrid working including flexible working arrangements, and up to 20 days per year working from abroad (home country)

• Industry leading product discounts - up to 1400 per year - for yourself, including automatic Genius Level 3 status and Booking.com wallet credit 

Inclusion at Booking.com: 

Inclusion has been a core part of our company culture since day one. This ongoing journey starts with our very own employees, who represent over 140 nationalities and a wide range of ethnic and social backgrounds, genders and sexual orientations. 

Take it from our Chief People Officer, Paulo Pisano: “At Booking.com, the diversity of our people doesn’t just build an outstanding workplace, it also creates a better and more inclusive travel experience for everyone. Inclusion is at the heart of everything we do. It’s a place where you can make your mark and have a real impact in travel and tech.” 

We ensure that colleagues with disabilities are provided the adjustments and tools they need to participate in the job application and interview process, to perform crucial job functions, and to receive other benefits and privileges of employment.

Application Process: 

• Let’s go places together: How we Hire

• This role does not come with relocation assistance.

Booking.com is proud to be an equal opportunity workplace and is an affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We strive to move well beyond traditional equal opportunity and work to create an environment that allows everyone to thrive.

If your application is successful, your personal data may be used for a pre-employment screening check by a third party as permitted by applicable law. Depending on the vacancy and applicable law, a pre-employment screening may include employment history, education and other information (such as media information) that may be necessary for determining your qualifications and suitability for the position.