BF
Training Director
full-time•Nashville
About this role
Location: Nashville, TN (In-Office Required)
Schedule: Full-time, in-office at BFC's Nashville office (with travel)
Travel: Frequent national travel (25-40%)
Job Type: Full-time | Exempt
Reports To: Chief Human Resources Officer (CHRO)
About the Role
BFC Solutions is seeking a Training Director, Frontline Enablement to build and lead an enterprise training function with a heavy focus on our route-based frontline workforce. This role is based in Nashville and requires regular in-office presence to support cross-functional collaboration and execution. The Training Director will own frontline onboarding and early-tenure readiness, partner closely with Safety to strengthen safety training and compliance, and drive measurable improvements in operational efficiency through practical, standardized training and reinforcement models.
Why choose BFC Solutions
- Enterprise-level scope with the ability to influence outcomes across a national footprint.
- High visibility and direct partnership with senior leadership—your work will matter and move quickly.
- A growth-oriented environment where you can build, standardize, and scale programs that improve performance.
- Strong cross-functional collaboration across Operations, HR, Safety, Fleet, and Finance.
- Competitive pay and benefits, with opportunities for career growth as the company continues to expand.
What You’ll Do
Frontline Onboarding (Primary Focus)
- Own the end-to-end onboarding experience for frontline roles from pre-boarding through the first 90 days, including role-based learning paths, proficiency milestones, and supervisor reinforcement.
- Build structured 30/60/90-day plans for prioritized frontline roles that clearly define expectations, milestones, and readiness to work independently (as applicable).
- Partner with Operations and HR to ensure onboarding is operationally realistic, consistently delivered across regions, and reinforced through leader routines (ride-alongs, coaching checklists, and sign-offs).
- Improve early-tenure retention and reduce quick quits by strengthening role clarity, readiness, and manager follow-through during the first 90 days.
Safety Readiness and Training (Primary Focus)
- Partner with the Safety Director to embed safety into frontline onboarding and ongoing training, ensuring employees are safety-ready before independent field work (as applicable).
- Build and maintain practical, role-relevant safety training content and tracking (hazard identification, ladder/fall prevention, tools/equipment safety, customer-site readiness, vehicle/driver expectations, and LOTO as applicable).
- Equip frontline leaders with reinforcement tools (safety moments, coaching checklists, observation guides) and ensure training completion and documentation discipline.
Frontline Efficiency and Standard Work (Primary Focus)
- Design and deploy training that improves operational execution and efficiency, including route readiness, job closeout and documentation expectations, quality standards, and customer communication behaviors.
- Partner with Operations leaders to identify performance gaps and process friction, then translate those into targeted training, job aids, and field-ready playbooks.
- Support systems/process rollouts with training, quick guides, and leader enablement to drive adoption and consistency (e.g., scheduling, timecard practices, field reporting tools, as applicable).
Training Systems, Delivery, and Measurement
- Establish curriculum architecture, content standards, and version control to ensure consistent training across regions and roles.
- Lead a blended delivery model (in-person, virtual, field-based, digital) and train-the-trainer approaches to scale across a dispersed workforce.
- Build measurement and reporting that ties training to business outcomes, including time-to-ramp, 30/60/90-day retention, safety readiness, incident trends for new hires, completion and proficiency validation, and quality/rework indicators.
Leadership Enablement
- Build supervisor enablement programs focused on frontline leader routines: huddles, coaching, observations, accountability conversations, and reinforcement of onboarding and safety expectations.
- Provide leaders with practical toolkits to assess proficiency and sustain performance (checklists, scorecards, coaching guides, and standard work).
What You Bring
Required
- Bachelor’s degree in Organizational Development, Education, HR, Business, or related field (or equivalent experience).
- 8+ years of progressive training/learning leadership experience, including significant experience supporting frontline and distributed workforces.
- Demonstrated success improving frontline onboarding outcomes, safety readiness, and operational efficiency through scalable training systems.
- Strong program management skills and the ability to drive adoption through leader routines and field reinforcement.
- Experience with LMS platforms, content development, facilitation, and training analytics.
- Ability to travel nationally up to 25-40%.
- Ability and willingness to work primarily from BFC’s Nashville office (this role is not remote).
Preferred
- Experience in route-based services, facilities maintenance, construction trades, logistics/transportation, or manufacturing.
- Experience building train-the-trainer models and supervisor reinforcement systems.
- CPTD/ATD credentials or instructional design certification a plus.
How to Apply
Apply with your resume (and optional cover letter). Qualified candidates will be contacted for an initial conversation.
BFC Solutions is an Equal Opportunity Employer. We do not discriminate based on any legally protected status.
What you'll do
- The Training Director will build and lead an enterprise training function focused on frontline workforce onboarding and safety training. This role will also drive improvements in operational efficiency through standardized training and reinforcement models.
About Bonded Filter Company
BFC Solutions partners with multi-location businesses to cut costs, improve efficiency, and protect assets through Commercial HVAC/R Preventive Maintenance.
With 60+ years of proven experience and a 100% self-performing national technician work force, we handle over 500,000 service calls each year. Our route-based, vertically integrated model reduces downtime, extends equipment life, and lowers energy spend, providing measurable ROI for facility managers and operators.
Our patented PleatLink® Filter System is a true differentiator and innovative solution for commercial HVAC. Unlike traditional cardboard filters, PleatLink® is sustainable, ESG-contributory, and cost-efficient—cutting waste, reducing labor, and driving long-term savings while improving HVAC system performance.
Why Fortune 500's choose BFC Solutions:
>>>Lower total cost of ownership for HVAC/R assets
>>>Energy efficiency gains that reduce utility spend
>>>Extended equipment life with fewer costly repairs
>>>Sustainable solutions that align with ESG goals
>>>Custom reporting tools that turn service data into actionable insights
With industry-leading SLAs and solutions tailored to your portfolio, BFC ensures your facilities run smarter, not harder.
👉 Discover how BFC can reduce costs and improve performance at www.bfcsolutions.com
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Frequently Asked Questions
What does a Training Director do at Bonded Filter Company?
As a Training Director at Bonded Filter Company, you will: the Training Director will build and lead an enterprise training function focused on frontline workforce onboarding and safety training. This role will also drive improvements in operational efficiency through standardized training and reinforcement models..
Is the Training Director position at Bonded Filter Company remote?
The Training Director position at Bonded Filter Company is based in Nashville, Tennessee, United States. Contact the company through Clera for specific work arrangement details.
How do I apply for the Training Director position at Bonded Filter Company?
You can apply for the Training Director position at Bonded Filter Companydirectly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process.