Care Coordinator - Cobble Hill

<div class="content-intro"><p style="text-align: left;"><span style="font-size: 10pt;">Bond Vet is on a mission to strengthen the human-animal bond through better pet care. We offer primary and urgent care, so we’re there for pets when they need us most. Our clinics are designed with pets and people in mind: warm, friendly, and highly sniffable. We balance this design with a strong focus on technology, all built in-house, which means we can easily innovate our systems to improve the veterinary team, pet, and client experience.</span></p> <hr> <p>&nbsp;</p></div><div class="section page-centered"> <div> <p class="ghq-next-card-content__p" data-testid="next-editor-paragraph" data-ghq-card-content-type="p" data-slate-node="element"><span style="font-size: 10pt; font-family: arial, helvetica, sans-serif;" data-slate-node="text">Bond Vet is building the next generation of veterinary clinics from the ground up — and we’re looking for a compassionate Care Coordinator to join our team.&nbsp;</span></p> <p class="ghq-next-card-content__p" data-testid="next-editor-paragraph" data-ghq-card-content-type="p" data-slate-node="element" data-slate-fragment="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"><span style="font-size: 10pt; font-family: arial, helvetica, sans-serif;" data-slate-node="text"><strong class="ghq-next-card-content__bold">The Opportunity:</strong></span></p> <span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Our Care Coordinators provide an amazing experience to both clients and pets when they visit our clinics for care. You’re the first and last touchpoint for our patients, so you’ll use hospitality and tact to ensure our clients are welcomed, comfortable, and supported throughout their time at our locations.&nbsp;</span></div> <div>&nbsp;</div> <div><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">This is a full time (40 hrs/week) position with a rotating schedule of four 10hr shifts per week.</span></div> </div> <div class="section page-centered"> <div> <h3><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">What You’ll Do:</span></h3> <ul class="posting-requirements plain-list"> <ul> <li><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Greet pet parents and their four-legged friends and ensure a smooth check in and check out experience</span></li> <li><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Manage the schedule of daily appointments and walk-ins</span></li> <li><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Take and make calls and communicate via email to other Vet Practices and clients as necessary</span></li> <li><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Keep our common areas clean and well stocked&nbsp;</span></li> <li><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Provide a high level of hospitality for our pet parents, answer questions and provide information and education as needed&nbsp;</span></li> <li><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Perform other duties as assigned by your team leaders</span></li> </ul> </ul> </div> </div> <div class="section page-centered"> <h3><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">You Have:</span></h3> <ul class="posting-requirements plain-list"> <ul> <li><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">At least 1 year of experience in customer service, hospitality, or client facing receptionist positions</span></li> <li><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Experience in the veterinary industry preferred</span></li> <li><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Excellent written and verbal communication skills</span></li> <li><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">High attention to detail and ability to multitask with accuracy and efficiency&nbsp;</span></li> <li><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">A high comfort level typing and utilizing multiple computer systems&nbsp;</span></li> <li><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Prior experience in veterinary practices or animal care is a plus&nbsp;</span></li> </ul> </ul> </div> <div class="section page-centered"> <h3><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">We Offer:</span></h3> <ul class="posting-requirements plain-list"> <ul> <li><span style="font-weight: 400; font-family: arial, helvetica, sans-serif; font-size: 10pt;">Competitive Pay | $17-$22/hr | Based on Experience&nbsp;</span></li> <li><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Opportunities for tuition assistance for staff pursuing LVT/CVT with our education partners</span></li> <li data-stringify-indent="0" data-stringify-border="0"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Team-Based Profit Sharing</span></li> <li data-stringify-indent="0" data-stringify-border="0"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Strong Team Culture</span></li> <li data-stringify-indent="0" data-stringify-border="0"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Discount on In-Clinic Services for Pets</span></li> <li data-stringify-indent="0" data-stringify-border="0"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Flexible Scheduling Models with scheduled released at least a month in advance</span></li> <li data-stringify-indent="0" data-stringify-border="0"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Paid Parental Leave</span></li> <li data-stringify-indent="0" data-stringify-border="0"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Commuter Benefits</span></li> <li data-stringify-indent="0" data-stringify-border="0"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">401(k) contribution with partial employer match</span></li> <li data-stringify-indent="0" data-stringify-border="0"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Support for your physical and mental wellness: medical, dental &amp; vision plan options and access to mental health support programs</span></li> <li data-stringify-indent="0" data-stringify-border="0"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">A place to grow: culture that is centered in learning and development, career pathing, mentorships, empowerment and trust</span></li> </ul> </ul> <p><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Bond Vet is only considering applicants who have independent unrestricted valid authorization to work in the U.S. for any employer and accept new employment for this position.&nbsp; Bond Vet does not sponsor employment-based visas for this position and cannot facilitate F-1 visa STEM OPT for this role.</span></p> </div><div class="content-conclusion"><div>At ​​Bond Vet, we’re proud to be vet founded and vet led.&nbsp; We are on a mission to enhance the human-animal bond through innovative urgent and primary care combined with seasoned expertise, friendliness, and compassion. Our clinics combine modern design, seamless technology, and a collaborative culture. We believe veterinary professionals deserve a career they love, not just a job. Our unique offerings include work-life flexibility, competitive pay and the chance to shape your own path. With industry-leading NPS scores, our approach resonates. Join us for a rewarding career where <strong data-stringify-type="bold">we work happy</strong>,&nbsp;<strong data-stringify-type="bold">feel empowered</strong>&nbsp;and are&nbsp;<strong data-stringify-type="bold">obsessed with pets</strong>.&nbsp;<a class="c-link" href="http://bondvet.com/" target="_blank" data-stringify-link="http://bondvet.com" data-sk="tooltip_parent">bondvet.com</a></div> <div>&nbsp;</div> <div> <div><em data-stringify-type="italic">By submitting an application, you agree to receive SMS messages from Bond Vet regarding your application and interview process, including, but not limited to, your interviews, scheduling, offers, reference checks, background checks, and general communication throughout the process. Opt out anytime by messaging STOP. Text HELP for help. Message frequency varies and message and data rates may apply. Find more information in our&nbsp;<a class="c-link" href="https://bondvet.com/privacy" target="_blank" data-stringify-link="https://bondvet.com/privacy" data-sk="tooltip_parent">privacy policy</a>.</em></div> <div>&nbsp;</div> <div><em data-stringify-type="italic">Employment with Bond Vet is contingent upon the Company's completion of a satisfactory investigation of your background.</em></div> </div> <div>&nbsp;</div></div>