About this role
This position is based in Fort Wayne, Indiana.
When applicable, Bombardier promotes flexible and hybrid work policies.
Why join us?
At Bombardier, we design, build and maintain the world’s peak-performing aircraft for the world’s most discerning people and businesses, governments and militaries. We have been successful in setting the highest standards by putting our people at the heart of it all, and defining excellence, together.
Working at Bombardier means operating at the highest level. Every day, you are part of a team that delivers superior experiences and products, pushing the boundaries of what's possible in our industry and beyond. By prioritizing employee growth and development, we empower everyone to reach their full potential on their own terms, because the best work happens when you are free to be yourself and share your unique expertise.
Bombardier’s Benefits Program
With our employees’ well-being top of mind, we offer a comprehensive and competitive Benefits Program, which includes the following:
- Insurance plans (Dental, medical, life insurance, disability, and more)
- Competitive base salary
- Retirement savings plan
- Employee Assistance Program
- Tele Health Program
What are your contributions to the team?
- Operational Leadership:
- Manage day-to-day operations of the Fort Wayne, IN service center, ensuring timely and high-quality maintenance, repair, and overhaul (MRO) services.
- Implement Bombardier processes and standards to maintain operational excellence.
- Financial Management:
- Develop and manage the service center’s budget, driving profitability and cost efficiency.
- Monitor KPIs and take corrective actions to meet financial targets.
- Customer Experience:
- Ensure exceptional customer service and act as the primary point of contact for key clients.
- Resolve escalated issues promptly and maintain strong customer relationships.
- Team Leadership:
- Lead and develop a high-performing team, including technicians, planners, and support staff.
- Oversee recruitment, training, and performance management.
- Compliance & Safety:
- Ensure adherence to all regulatory requirements (FAA, EASA, etc.) and Bombardier quality standards.
- Promote a strong safety culture throughout the service center.
- Continuous Improvement:
- Drive initiatives to improve turnaround times, reduce costs, and enhance customer satisfaction.
- Implement Lean and best practices for operational efficiency.
How to thrive in this role?
• Bachelor’s degree in Aviation Management, Engineering, or related field (MBA preferred).
• 10+ years of experience in aerospace aftermarket or MRO operations, with 5+ years in a leadership role.
• Strong knowledge of regulatory compliance and quality systems.
• Proven ability to manage budgets and lead large teams effectively.
• Excellent communication and problem-solving skills.
Core Competencies
• Leadership & People Development
• Customer-Centric Approach
• Financial Acumen
• Operational Excellence
• Safety & Compliance Focus
Now that you can see yourself in this role, apply and join the Bombardier Team!
Bombardier is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, age, disability status, veteran status, or any other characteristic protected by Federal, National, or Local Laws.
Job General Manager - Aircraft Maintenance Service Center
Primary Location Opa Locka Service Center
Organization Learjet Inc
Shift Day job
Employee Status Regular
Requisition 10481 General Manager - Aircraft Maintenance Service Center
Other facts
About Bombardier
Bombardier is a global leader in aviation, focused on designing, manufacturing, and servicing the world's most exceptional business jets. Bombardier’s Challenger and Global aircraft families are renowned for their cutting-edge innovation, cabin design, performance, and reliability. Bombardier has a worldwide fleet of approximately 5,000 aircraft in service with a wide variety of multinational corporations, charter and fractional ownership providers, governments, and private individuals. Bombardier aircraft are also trusted around the world in government and military special-mission roles leveraging Bombardier Defense’s proven expertise.
Headquartered in Greater Montréal, Québec, Bombardier operates aerostructure, assembly and completion facilities in Canada, the United States and Mexico. The company’s robust customer support network services the Learjet, Challenger and Global families of aircraft, and includes facilities in strategic locations in the United States and Canada, as well as in the United Kingdom, Germany, France, Switzerland, Italy, Austria, the UAE, Singapore, China and Australia.
For corporate news and information, including Bombardier’s Environmental, Social and Governance report, as well as the company’s plans to cover all its flight operations with Sustainable Aviation Fuel (SAF) utilizing the Book and Claim system visit bombardier.com. Learn more about Bombardier’s industry-leading products and customer service network at businessaircraft.bombardier.com. Follow us on Twitter @Bombardier.
What you'll do
- The General Manager will manage the day-to-day operations of the service center, ensuring high-quality maintenance and repair services. They will also lead a high-performing team and drive initiatives for operational efficiency and customer satisfaction.
Ready to join Bombardier?
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