BI
Director of Wellness and Spa
full-time•Yountville
About this role
SPA DIRECTOR
Yountville, CA
Nestled on 22 acres of breathtaking landscapes in the heart of Napa Valley, Estate Yountville is not only a luxurious retreat but has also been named one of the best hotels in California by Condé Nast Traveler in 2024. Voted the most beautiful boutique hotel in Napa Valley, the Estate is a true gem, offering 192 elegantly appointed guest rooms, a private vineyard, and world-class amenities. Guests enjoy two serene pools, a spa with 12 luxurious treatment rooms and suites, and over 55,000 square feet of exceptional event spaces. With culinary offerings that harmonize the bounty of Northern California with European elegance, Estate Yountville invites you to experience a haven of exclusivity and refined beauty.
JOB SUMMARY
We are seeking a qualified individual to oversee the daily operations of our exclusive wellness facility. The ideal candidate will ensure seamless guest experiences and uphold our standards of excellence. Key responsibilities include team leadership, service innovation, and financial oversight.
ESSENTIAL JOB RESPONSIBILITIES
- Lead daily operations to uphold our commitment to guest satisfaction
- Manage financial performance, overseeing budgets and revenue streams
- Implement strategic pricing and promotional initiatives
- Maintain expert knowledge of wellness services and product offerings
- Innovate and update service offerings in line with market demands
- Collaborate with marketing teams to promote wellness services effectively
- Establish and enforce operational policies for quality assurance
- Recruit, train, and guide a skilled team of wellness professionals
- Cultivate a positive team environment that fosters collaboration
- Engage with guests to enhance their wellness journeys and resolve concerns
- Develop strategies to enhance guest retention and drive business growth
- Oversee inventory management and vendor relationships
- Ensure cleanliness, hygiene, and safety standards are met
- Stay informed of industry trends and incorporate best practices
- Ensure compliance with health, safety, and licensing regulations
REQUIRED QUALIFICATIONS
- Bachelor's degree in a relevant field (Business, Hospitality, etc.)
- Minimum of 5 years of management experience in wellness or related field
- Proven leadership skills with a track record of team development
- Strong communication and interpersonal abilities
- Deep understanding of wellness industry trends and services
- Proficiency in financial management, budgeting, and pricing strategies
- Commitment to delivering exceptional guest experiences
- Effective marketing skills to attract and retain clientele
- Familiarity with health, safety, and licensing standards
- Flexibility in scheduling, including evenings and weekends
- Relevant certifications and licenses as necessary
Estate Yountville offers an attractive compensation and benefits package and the opportunity to be part of a dynamic team.
The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or requirements. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.
Estate Yountville is an equal opportunity employer.
(Minorities/Females/Disabled/Veterans) https://www.theestateyountville.com/
PM22
What you'll do
- The Director of Wellness and Spa will lead daily operations to ensure guest satisfaction and manage financial performance, including budgets and revenue streams. They will also innovate service offerings and collaborate with marketing teams to promote wellness services effectively.
About Boardwalk IG Management LLC
Like Napa Valley itself, Estate Yountville is a place of exquisite contrasts. Refined, yet relaxed. Expansive, yet intimate. Elevated and exclusive, yet welcoming and friendly.
Set on 22 lush acres in Yountville, the most coveted location in Napa, The Estate offers prime access to the best of this world-renowned region—which extends beyond wine, and ventures deeper than cuisine. It presents opportunities to witness artisans at the pinnacle of their craft, to indulge in your passions, and to explore new pursuits, all while forging stronger connections.
Here, among the incomparable natural landscape, you’ll discover something more than a resort, but a community unto itself. Connected by winding paths, The Estate features 192 refined guest rooms divided between both ends of the property, a private vineyard, two pools, a spa with 12 treatment rooms and suites, as well as event spaces totaling more than 55,000 square feet—the most extensive in all of Napa Valley.
The Estate’s culinary experiences offer complementary contrasts as well, blending Northern California’s bounty with European flair at our restaurants—the Italian-inspired Bottega, the Spanish-influenced Coqueta, and Ottimo, where you can dine, try wines, and procure provisions for whatever’s next.
It's a different kind of wine country escape, a sanctuary that can serve as a foundation for your Napa adventures—or as the focus of them. Where a sense of exploration and discovery abounds, curated experiences await, and the best of Napa is quite literally just steps away. At The Estate, there’s always good reason to raise your glass.
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Frequently Asked Questions
What does a Director of Wellness and Spa do at Boardwalk IG Management LLC?
As a Director of Wellness and Spa at Boardwalk IG Management LLC, you will: the Director of Wellness and Spa will lead daily operations to ensure guest satisfaction and manage financial performance, including budgets and revenue streams. They will also innovate service offerings and collaborate with marketing teams to promote wellness services effectively..
Is the Director of Wellness and Spa position at Boardwalk IG Management LLC remote?
The Director of Wellness and Spa position at Boardwalk IG Management LLC is based in Yountville, California, United States. Contact the company through Clera for specific work arrangement details.
How do I apply for the Director of Wellness and Spa position at Boardwalk IG Management LLC?
You can apply for the Director of Wellness and Spa position at Boardwalk IG Management LLCdirectly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process.