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Senior Associate, Client Operations
full-timeManchester

Summary

Location

Manchester

Type

full-time

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About this role

Client Processing Senior Associate

At BNY, our culture allows us to run our company better and enables employees’ growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world’s investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide.

Recognized as a top destination for innovators, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance – and this is what #LifeAtBNY is all about. Join us and be part of something extraordinary.

We’re seeking a future team member for the role of Client Processing Senior Associate to join our Conventional Trust Platform team. This role is located in Manchester, UK.

In this role, you’ll make an impact in the following ways:

  • Collaborate with the Sales & Relationship Management team in the pre-mandate conversations and business development initiatives to identify and clarify the offering from Corporate Trust and address relevant queries from clients.
  • Work with the Transaction Management Group to ensure the operational aspects of the transaction are in line with BAU processes and, if required, make sure that any non-BAU processes are captured and documented accordingly.
  • Support clients on a day-to-day basis, ensuring all operational services are delivered in accordance with our contractual obligations. Build trust and strong working relationships with clients to encourage repeat business opportunities.
  • Provide excellent client service delivery and understanding of clients’ needs. Demonstrate an understanding of services provided both within Corporate Trust and across the firm to be able to provide clients with tailored solutions.
  • Apply knowledge of capital markets operational processes and procedures and demonstrate an understanding of the commercial rationale, structure, risks, and rewards associated with transactions.

To be successful in this role, we’re seeking the following:

  • An understanding of Conventional Debt deal structures.
  • Knowledge of the Debt Issuance markets, primarily Euroclear and Clearstream.
  • Bachelor’s degree or equivalent combination of education and experience is preferred.
  • Ability to work under pressure and to tight deadlines.
  • Strong communication skills, confident using phone and MS Teams.
  • Proficiency in MS Office applications such as Outlook, Excel, and PowerPoint.
  • Experience in using digital tools.
  • Supervisory or management experience preferred.

At BNY, our culture speaks for itself, check out the latest BNY news at:
BNY Newsroom
BNY LinkedIn

Here’s a few of our recent awards:

  • America’s Most Innovative Companies, Fortune, 2025
  • World’s Most Admired Companies, Fortune, 2025
  • “Most Just Companies”, Just Capital and CNBC, 2025

Our Benefits and Rewards:

BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life’s journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.

BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Individuals of all genders/Individuals with Disabilities/Protected Veterans.

Other facts

Tech stack
Client Service,Communication,Capital Markets,Debt Issuance,MS Office,Digital Tools,Team Collaboration,Operational Processes

About BNY Mellon

For more than 240 years BNY has partnered alongside clients, using its expertise and platforms to help them operate more efficiently and accelerate growth. Today BNY serves over 90% of Fortune 100 companies and nearly all the top 100 banks globally. BNY supports governments in funding local projects and works with over 90% of the top 100 pension plans to safeguard investments for millions of individuals. As of December 31, 2025, BNY oversees $59.3 trillion in assets under custody and/or administration and $2.2 trillion in assets under management.

Follow BNY on Instagram & X: @BNYglobal

Team size: 10,001+ employees
LinkedIn: Visit
Industry: Financial Services
Founding Year: 1784

What you'll do

  • The Senior Associate will collaborate with the Sales & Relationship Management team to support business development and ensure operational processes align with BAU. They will also provide day-to-day support to clients, ensuring services meet contractual obligations.

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Frequently Asked Questions

What does a Senior Associate, Client Operations do at BNY Mellon?

As a Senior Associate, Client Operations at BNY Mellon, you will: the Senior Associate will collaborate with the Sales & Relationship Management team to support business development and ensure operational processes align with BAU. They will also provide day-to-day support to clients, ensuring services meet contractual obligations..

Why join BNY Mellon as a Senior Associate, Client Operations?

BNY Mellon is a leading Financial Services company.

Is the Senior Associate, Client Operations position at BNY Mellon remote?

The Senior Associate, Client Operations position at BNY Mellon is based in Manchester, England, United Kingdom. Contact the company through Clera for specific work arrangement details.

How do I apply for the Senior Associate, Client Operations position at BNY Mellon?

You can apply for the Senior Associate, Client Operations position at BNY Mellon directly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process. You can also learn more about BNY Mellon on their website.