POSITION SUMMARY:

The Platform Engineer 2 is a key contributor within the Storage & Virtualization Team, responsible for supporting and evolving enterprise platforms into resilient solutions across multiple data centers and cloud environments. This role focuses on maintaining the stability, performance, and availability of existing infrastructure while actively learning and implementing advanced technologies. The Platform Engineer II performs system updates, provides end-user and operational support, proactively evaluates emerging tools and processes to identify and mitigate risks, and contributes to IT initiatives that enhance, modernize, and standardize enterprise platforms and applications.

Position: Platform Engineer 2 - Storage       

Department: Tech Support

Schedule: Full Time

ESSENTIAL RESPONSIBILITIES / DUTIES:

• Own and execute the planning of storage platform migrations to resilient on-premises cross-site deployments and cloud platforms.
• Develop and implement automation processes to improve infrastructure recovery and operational efficiency.
• Apply disaster recovery best practices, including virtual machine replication and snapshot technologies, to ensure reliable data protection and recovery.
• Plan, test, schedule, and coordinate system upgrades and platform modifications.
• Ensure compliance with organizational change management, security, and operational standards.
• Analyze, monitor, and maintain enterprise systems to ensure optimal performance and support workload requirements.
• Proactively identify incident trends and root causes, driving issues from identification through resolution.
• Perform metrics analysis and capacity planning to maintain a stable performance environment.
• Research, analyze, design, document, test, and implement solutions supporting the end-user workspace environment.
• Mitigate operational and security risk by following established vulnerability remediation standards.
• Maintain and optimize storage and virtualization technologies in collaboration with multiple infrastructure teams.
• Work independently with minimal supervision while contributing effectively within a collaborative team environment.
• Collaborate closely with project managers, technical leads, database administrators, and other stakeholders to ensure timely and budget-compliant project implementations.
• Participate in a scheduled on-call rotation to support enterprise platforms.

(The above statements in this job description are intended to depict the general nature and level of work assigned to the employee(s) in this job.  The above is not intended to represent an exhaustive list of accountable duties and responsibilities required).

JOB REQUIREMENTS

EDUCATION:

Bachelor’s degree in computer science, Engineering, or related discipline; equivalent experience acceptable.

CERTIFICATES, LICENSES, REGISTRATIONS REQUIRED:

• AWS certifications are highly desired.

EXPERIENCE:

• Education: B.S. in Computer Science, Information Systems, or related fields (or equivalent experience).
• Professional: 10+ years in systems engineering, planning, designing, and managing enterprise systems.

KNOWLEDGE AND SKILLS:

• Storage Platforms: Expertise in managing Dell EMC storage systems (PowerMax, PowerStore, PowerScale, PowerProtect, Superna, Brocade).
• Data Management: Advanced NAS file management/alerting, data replication (Dell AppSync, PowerMax SnapVX), and Dell and Commvault enterprise backup management.
• Frameworks: Knowledge of ITIL processes (change, incident, problem management).
• Cloud: Familiarity with AWS and/or Azure.
• Soft Skills: Creative and analytical thinker with strong problem-solving abilities.

Compensation Range:

This range offers an estimate based on the minimum job qualifications. However, our approach to determining base pay is comprehensive, and a broad range of factors is considered when making an offer. This includes education, experience, skills, and certifications/licensures as they directly relate to position requirements; as well as business/organizational needs, internal equity, and market-competitiveness. In addition, BMCHS offers generous total compensation that includes, but is not limited to, benefits (medical, dental, vision, pharmacy), discretionary annual bonuses and merit increases, Flexible Spending Accounts, 403(b) savings matches, paid time off, career advancement opportunities, and resources to support employee and family well-being. 

NOTE: This range is based on Boston-area data, and is subject to modification based on geographic location.

Equal Opportunity Employer/Disabled/Veterans

According to the FTC, there has been a rise in employment offer scams. Our current job openings are listed on our website and applications are received only through our website. We do not ask or require downloads of any applications, or “apps” job offers are not extended over text messages or social media platforms. We do not ask individuals to purchase equipment for or prior to employment.