About this role
If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs.
BluePearl Pet Hospital in Sandy Springs, GA is seeking an experienced Assistant Practice Manager to join our state-of-the-art emergency and specialty hospital.
Are you a passionate leader who is ready to make a difference?
Do you have excellent time management, follow-through, and organizational skills?
Do you love building successful teams that provide premier customer service and patient care?
If you answered "yes" to these questions, we want to hear from you.
The Assistant Practice Manager assists the Practice Manager in the daily operational function of the hospital’s operations and assumes managerial responsibility for the hospital’s operations in the Practice Manager’s absence.
As the Assistant Practice Manager, you will:
Direct and supervise associates.
Create appropriate organizational environment and value systems that stimulate the morale and productivity of the workforce and its leadership.
Collaborate with training and clinical staff to ensure that training and quality goals are met.
Coach and lead through effective feedback to associates through the supervisory team.
Monitor and evaluate operations on a daily basis.
Partner with the Practice Manager to develop action plans to maximize hospital efficiency and supervise the implementation of improvements.
Are responsible for all personnel functions including hiring, assignment and direction of work, development and training, disciplinary actions and termination, and the maintenance of all personnel records.
Partner with the Practice Manager in budget preparation and ensure revenue targets and training goals are met.
Review and approve employee schedules to accommodate the patient needs of the hospital.
Ensure the adequacy and adjust inventory levels of all goods and supplies necessary for the operation of the hospital.
Construct and submit timely and accurate reports on a daily/weekly/monthly or as required basis.
Maintain thorough familiarity and ensure compliance with state and federal regulations, Standard Operating Procedures, and Occupational Safety and Health Administration (OSHA) guidelines.
Build rapport with clients and referring DVMs to ensure an overall high level of customer satisfaction with the hospital and services we provide.
You minimize hospital liability through constant risk management review.
You investigate all unsafe situations and situations/complaints.
You work with the Practice Manager in creating and maintaining a positive team environment.
Why BluePearl?
Our passion is pets. We offer Trupanion pet insurance and discounts to our associates for pet treatments, procedures, and food.
We encourage you to grow with us. Our associates are leveled by their skillset and move up in level as they gain more skills and experience. We are focused on developing our associates into leaders through talent development programs and leadership workshops. As a member of Mars Veterinary Health, our associates have endless opportunities to advance in their career.
To transform and lead the industry through innovative quality medicine and care, we understand the importance of continuous learning. We offer annual continuing education allowance, free continuing education sessions, our own BluePearl University for training, and our clinicians have access to over 2,000 medical journals.
We value your health and well-being as an associate by providing you with the following:
Medical, dental, vision, and life insurance options.
Parental leave benefits
Flexible work schedules
401k and retirement planning
Time to reset, rewind, and reflect through our paid time off and floating holiday plans
A regional licensed social worker who can provide guidance, advice, and tips/tricks on how to maintain a healthy lifestyle while working in a fast-paced emergency and specialty care environment
We promote a family-like culture in our hospitals. We are all in this together. We believe in working together to lead the industry by enriching lives through remarkable care for pets.
BluePearl is committed to a diverse work environment in which all individuals are treated with respect and dignity. We are an equal opportunity employer, and each applicant will receive consideration for employment without regard to race, color, national origin, religion, creed, sex, age, disability, genetic information, marital status, citizenship status, sexual or affectional preference, or gender identity or expression, protected veteran status, or any other characteristic protected by law. If you need assistance or accommodation during the application process because of a disability, it is available upon request. The company is pleased to provide such assistance, and no applicant will be penalized as a result of such a request. We are an Equal Opportunity Employer and a Drug Free Workplace.
Other facts
About BluePearl Pet Hospital
We have hospitals located throughout the country, many of which are open 24 hours a day, every day of the year. Our veterinarians use innovative procedures, high-tech equipment and the latest treatment methods to provide comprehensive medical care to pets. We combine this expertise with a love for animals and the belief that kindness is the foundation of veterinary medicine.
Our mission: Provide exceptional specialty and emergency care for pets by supporting each other through our shared passion, knowledge and talents.
At BluePearl, we recognize that pets are part of the family. We honor the human-animal bond by providing the very best in advanced medical care for pets – including techniques that were once reserved exclusively for humans.
Our vision: Elevate the industry in pursuit of sustainable veterinary excellence so pets receive the best care when they need it most.
We are committed to upholding the highest medical standards and are constantly searching for new and better ways to treat our patients and advance our profession.
Our Guiding Principles
These Five Principles connect all of our BluePearl hospitals and guide the actions and decisions of our Associates every day.
Quality: Quality begins with delivering our best to the people and pets we serve. It continues through all that we do.
Responsibility: We take responsibility without being asked. We support the responsibilities of others.
Mutuality: A mutual benefit is a shared benefit. A shared benefit will endure.
Efficiency: Our resources are precious. Being efficient helps us accomplish more and waste less.
Freedom: Freedom lets us shape our future. Performance allows us to remain free.
Our Privacy Policy can be viewed at https://www.mars.com/privacy.
What you'll do
- The Assistant Practice Manager supports the Practice Manager in daily hospital operations, assuming full managerial responsibility when the manager is absent, which includes directing and supervising associates and ensuring organizational goals are met. Key duties involve personnel management (hiring, training, discipline), monitoring daily operations, collaborating on efficiency improvements, and ensuring compliance with regulations.
Ready to join BluePearl Pet Hospital?
Take the next step in your career journey