Summary
 

Develops, coordinates, evaluates and supports in the administration of wellness solutions and programs within a client’s organization to promote employee health and well-being. Responsible for client presentations and promoting integrated wellness offerings through active, ongoing communication and consultative support. Assesses the existing wellness initiatives and identifies areas for enhancement and creates tailored wellness programming that address client-specific needs through National Alliance’s portfolio of integrated service offerings with the goal of promoting healthy lifestyles, enhancing wellbeing, and reducing health-related cost for the groups.

Description
 

Location:

This position is full-time (40-hours/week) Monday-Friday in a typical office environment. You will work an 8-hour shift scheduled during our normal business hours of 8:00AM-5:00PM. It may be necessary, given the business need to work occasional overtime. This role is open to remote, hybrid or onsite. This position is physically located at 4101 Percival Road, Columbia, SC 29229.

What You Will Do:

• Develops, coordinates, evaluates and provides customer support for health promotion activities/programs (nutrition, weight management, mammography, tobacco cessation, stress management, health screenings, flu vaccines, webcasts, physical activity events, corporate sponsored sports teams, prevention programs, etc.) as part of a population health management strategy.

• Collaborates with the insurance plans and various wellness site contacts to deploy programs in all locations.

• Conducts research and develops/analyzes reports for department management.

• Assist Supervisor in making program adjustments based on evaluations.

• Maintains health education materials and distributes to employees.

• Designs physical and virtual wellness related informational materials such as posters, emails, webcasts, website pages and flyers.

• Research information for corporate wellness newsletter content and ensures proper citation rules are followed.

• Assist Supervisor with maintaining wellness related content on Intranet.

• Documents service creation methods, collects participant data and evaluates data to enhance services offered.

• Creates member feedback collection methods, monitors member satisfaction and improves services to enhance customer experience.

• Assists Supervisor with reviewing and selecting vendors to conduct programs. Assists Supervisor with quality control for wellness program specific vendors relating to license requirements, agreement renewals, payment for services rendered and service evaluation.

• Coordinates vendor involvement during programs and ensures services have proper quality control.

• Coordinates employee wellness volunteers for program implementation across all locations.

• Responsible for meeting with volunteers to discuss policy changes, procedures, record requirements, legal requirements and/or answer questions.

• Provide quality documents to volunteers as needed, such as participant rosters, to ensure program success.

• Coordinate record collection from volunteers and ensure any PHI is safeguarded according to corporate standards.

• Contributes to departmental quality management system (QMS) ensuring adherence to approved QMS procedures.

• Strives to continuously improve processes and ensure proper quality control over records, including continual review of approved quality documentation.

To Qualify for This Position, You Will Need:

• Required Work Experience: One year wellness program administration and/or health promotions.

• Required Education: Bachelor's degree in a Health related major.

• Required Skills and Abilities: Demonstrates coaching for behavioral modifications

• Knows American College of Sports Medicine fitness assessment protocols

• Stays abreast of latest fitness trends

What we Prefer you to have:

• Proven experience in sales and account management, with a focus on building and maintaining strong client relationships

• Ability to prioritize and manage multiple accounts effectively in a fast-paced environment

• Strong organizational skills and a high degree of adaptability to shifting priorities

• Excellent task and time management abilities, ensuring timely and efficient execution of responsibilities

What We can Do for You:

We offer our employees great benefits and rewards.  You will be eligible to participate in the benefits the first of the month following 28 days of employment.  

• Subsidized health plans, dental and vision coverage

• 401K retirement savings plan with company match

• Life Insurance

• Paid Time Off (PTO)

• On-site cafeterias and fitness centers in major locations

• Wellness program and healthy lifestyle premium discount

• Tuition assistance

• Service recognition

• Employee Assistance

• Discounts to movies, theaters, zoos, theme parks and more

What to Expect Next:

After submitting your application, our recruiting team members will review your resume to ensure your meet the qualifications.  This may include a brief telephone interview or email communication with our recruiter to verify resume specifics and salary requirements. If the qualifications required proof of semester hours, please attach your transcript to your application.

Equal Employment Opportunity Statement

BlueCross BlueShield of South Carolina and our subsidiary companies maintain a continuing policy of nondiscrimination in employment to promote employment opportunities for persons regardless of age, race, color, national origin, sex, religion, veteran status, disability, weight, sexual orientation, gender identity, genetic information or any other legally protected status. Additionally, as a federal contractor, the company maintains affirmative action programs to promote employment opportunities for individuals with disabilities and protected veterans. It is our policy to provide equal opportunities in all phases of the employment process and to comply with applicable federal, state and local laws and regulations.

We are committed to working with and providing reasonable accommodations to individuals with disabilities, pregnant individuals, individuals with pregnancy-related conditions, and individuals needing accommodations for sincerely held religious beliefs, provided that those accommodations do not impose an undue hardship on the Company.

If you need special assistance or an accommodation while seeking employment, please email [email protected] or call 800-288-2227, ext. 47480 with the nature of your request. We will make a determination regarding your request for reasonable accommodation on a case-by-case basis.

We participate in E-Verify and comply with the Pay Transparency Nondiscrimination Provision. We are an Equal Opportunity Employer. Here's more information.

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