BlueCross BlueShield of South Carolina logo
Telemarketing Associate - Onsite Columbia, SC
full-timeColumbia

Summary

Location

Columbia

Type

full-time

Explore Jobs

About this role


Summary
 

Responsible for engaging eligible individuals through outbound and inbound calls to educate them on Insurance plans, assess their needs, and complete enrollments. This role requires an active health insurance license and ability to comply with CMS compliance standards.


Description
 

Location: This position is full-time (40-hours/week) Monday-Friday in a call center office environment. You will work an 8-hour shift scheduled during our normal business hours of 8:00AM-5:00PM. It may be necessary, given the business need to work occasional overtime. You may be required to travel between buildings. This role is located at 4101 Percival Road, Columbia, SC 29229

What You Will Do:

  • Places and answers (inbound and outbound) telephone calls from/to potential customers, Assists with decisions regarding plans and products.
  • Follows up/through on leads provided.
  • Generates letters to prospective customers. Processes applications and prepares marketing/information packets.

To Qualify for This Position, You'll Need the Following:

  • Required Education: High School Diploma or equivalent
  • Required Skills and Training: Working knowledge of word processing software. Good judgment skills. Effective presentation skills. Demonstrated verbal and written communication skills. Effective organizational skills.
  • Required Software and Other Tools: Microsoft Office.
  • Required Licenses and Certifications: Department of Insurance Licensure must be obtained within 60 days of hire in state employed. American Health Insurance Professionals Certification for Medicare within 90 days of hire.

We Prefer You to Have the Following:

  • Preferred Education Level and Degree Type: Bachelor's Degree.
  • Preferred Work Experience: 6-months sales experience.
  • Preferred Skills and Abilities: Working knowledge of spreadsheet and database software. Effective customer service skills. Analytical and critical thinking skills. Ability to persuade, negotiate, or influence others.
  • Preferred Software and Other Tools: Working knowledge of Microsoft Excel, Access, or other spreadsheet/database software.

What We Can Do for You:

We understand the value of a diverse and inclusive workplace and strive to be an employer where employees across all spectrums have the opportunity to develop their skills, advance their careers and contribute their unique abilities to the growth of our company.

What To Expect Next:

After submitting your application, our recruiting team members will review your resume to ensure you meet the qualifications. This may include a brief telephone interview or email communication with our recruiter to verify resume specifics and salary requirements.

Equal Employment Opportunity Statement

BlueCross BlueShield of South Carolina and our subsidiary companies maintain a continuing policy of nondiscrimination in employment to promote employment opportunities for persons regardless of age, race, color, national origin, sex, religion, veteran status, disability, weight, sexual orientation, gender identity, genetic information or any other legally protected status. Additionally, as a federal contractor, the company maintains affirmative action programs to promote employment opportunities for individuals with disabilities and protected veterans. It is our policy to provide equal opportunities in all phases of the employment process and to comply with applicable federal, state and local laws and regulations.

We are committed to working with and providing reasonable accommodations to individuals with disabilities, pregnant individuals, individuals with pregnancy-related conditions, and individuals needing accommodations for sincerely held religious beliefs, provided that those accommodations do not impose an undue hardship on the Company.

If you need special assistance or an accommodation while seeking employment, please email [email protected] or call 800-288-2227, ext. 47480 with the nature of your request. We will make a determination regarding your request for reasonable accommodation on a case-by-case basis.

We participate in E-Verify and comply with the Pay Transparency Nondiscrimination Provision. We are an Equal Opportunity Employer. Here's more information.

Some states have required notifications. Here's more information

Other facts

Tech stack
Communication Skills,Organizational Skills,Presentation Skills,Judgment Skills,Customer Service Skills,Analytical Skills,Critical Thinking Skills,Negotiation Skills,Word Processing Software,Microsoft Office,Spreadsheet Software,Database Software

About BlueCross BlueShield of South Carolina

For more than six decades, BlueCross BlueShield of South Carolina has been part of the national landscape. Our roots are firmly embedded in the state. We are the largest insurance company in South Carolina. We are also the only one that has an A+ Superior A.M. Best rating. We are one of the nation's leading government contract administrators. We operate one of the most sophisticated data processing centers in the Southeast and have a diverse family of subsidiary companies.

Our full-time employees enjoy benefits like a 401(k) retirement savings plan with company match, subsidized health plans, free vision coverage, life insurance, paid annual leave and holidays, wellness programs and education assistance. If you are a full-time employee in the National Guard or reserves, we will cover the difference in your pay if you are called to active duty. BlueCross has a dedicated corporate culture of community support. Our employees are some of the most giving in the country. They support dozens of nonprofit organizations every year.

If you're ready to join a diverse company with secure, community roots and an innovative future, apply for a position now!

BlueCross BlueShield of South Carolina is an independent licensee of the Blue Cross and Blue Shield Association.

We are an Equal Opportunity Employer. We will consider all qualified applicants for employment regardless of age, race, color, national origin, sex, religion, veteran status, disability, weight, sexual orientation, gender identity, genetic information, or any other legally protected status.

Team size: 10,001+ employees
LinkedIn: Visit
Industry: Insurance
Founding Year: 1946

What you'll do

  • The Telemarketing Associate engages eligible individuals through outbound and inbound calls to educate them on insurance plans and complete enrollments. This includes processing applications, generating letters to prospective customers, and following up on leads.

Ready to join BlueCross BlueShield of South Carolina?

Take the next step in your career journey

Frequently Asked Questions

What does a Telemarketing Associate - Onsite Columbia, SC do at BlueCross BlueShield of South Carolina?

As a Telemarketing Associate - Onsite Columbia, SC at BlueCross BlueShield of South Carolina, you will: the Telemarketing Associate engages eligible individuals through outbound and inbound calls to educate them on insurance plans and complete enrollments. This includes processing applications, generating letters to prospective customers, and following up on leads..

Why join BlueCross BlueShield of South Carolina as a Telemarketing Associate - Onsite Columbia, SC?

BlueCross BlueShield of South Carolina is a leading Insurance company.

Is the Telemarketing Associate - Onsite Columbia, SC position at BlueCross BlueShield of South Carolina remote?

The Telemarketing Associate - Onsite Columbia, SC position at BlueCross BlueShield of South Carolina is based in Columbia, South Carolina, United States. Contact the company through Clera for specific work arrangement details.

How do I apply for the Telemarketing Associate - Onsite Columbia, SC position at BlueCross BlueShield of South Carolina?

You can apply for the Telemarketing Associate - Onsite Columbia, SC position at BlueCross BlueShield of South Carolina directly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process. You can also learn more about BlueCross BlueShield of South Carolina on their website.