AEM Project Manager/Scrum Master
full-time
About this role
Job Summary
We are seeking a versatile and experienced professional to fill the combined role of Business Analyst, Project Manager, and Scrum Master for our Adobe Experience Manager (AEM) initiatives. This individual will be instrumental in bridging the gap between business needs and technical solutions, driving the successful delivery of AEM projects, and fostering agile practices within our development teams. The ideal candidate will possess a strong understanding of the AEM ecosystem and content-driven websites, exceptional communication and leadership skills, and a proven track record in digital project delivery. A deep understanding of front-end development, UX design principles (including tools like Figma), responsive design, SEO best practices, and familiarity with marketing technology applications are crucial for success in this role.
Key Responsibilities
Business Analysis & Strategy
- Elicit, analyze, document, and validate comprehensive business and functional requirements for AEM implementations, upgrades, and enhancements.
- Translate complex business objectives into clear, concise, and actionable technical specifications, user stories, and acceptance criteria for AEM development teams.
- Conduct workshops, interviews, and various elicitation techniques with diverse stakeholders to capture detailed requirements and understand user needs for content-driven web experiences.
- Perform thorough gap analysis between current-state processes and desired AEM functionalities, identifying strategic opportunities for improvement within the AEM ecosystem, always considering the impact on front-end, UX, and marketing objectives.
- Collaborate closely with UX/UI designers to ensure business requirements are accurately reflected in design, user experience, and AEM component functionality for content-driven sites, with a strong understanding of designs from tools like Figma.
Project Management & Delivery
- Lead the planning, execution, monitoring, and successful closure of AEM projects from inception to deployment.
- Develop and maintain detailed project plans, schedules, budgets, resource allocation, and risk management strategies for AEM initiatives.
- Proactively identify, track, and mitigate project risks and issues, implementing effective resolution strategies to ensure project success and minimize impact.
- Manage communication and expectations with all project stakeholders, including business sponsors, technical teams, vendors, and external partners.
- Ensure adherence to established project management methodologies, quality standards, and organizational governance frameworks.
- Serve as a dedicated servant-leader for one or more AEM development teams, facilitating all Scrum ceremonies (e.g., daily stand-ups, sprint planning, sprint reviews, retrospectives).
- Coach and mentor the development team and Product Owner on Agile principles, values, and practices, promoting continuous improvement, self-organization, and accountability.
- Actively identify and remove impediments or obstacles that hinder team progress, escalating appropriately when necessary to ensure smooth workflow.
- Protect the development team from external distractions and interferences, enabling them to focus exclusively on achieving sprint goals for AEM and content-driven projects.
- Promote effective collaboration and transparent communication within the team and with all relevant internal and external stakeholders.
- Help the team achieve and maintain a high level of performance, quality, and predictability through consistent process refinement and feedback loops.
Required Skills and Experience
- Solid experience (typically 5+ years) functioning in a Business Analyst, Project Manager, or Scrum Master capacity, with significant exposure to digital projects.
- Demonstrated experience (at least 2-3 years) specifically within Adobe Experience Manager (AEM) projects, coupled with a strong understanding of the AEM ecosystem and content-driven websites, including its capabilities, components, templates, and content management features.
- Must have a very good understanding of front-end development, UX designs (Figma or equivalent), and Content Management Systems (CMS) capabilities.
- Strong understanding of responsive design principles and their implementation.
- Familiarity with SEO best practices and their application to website development and content.
- Familiarity with marketing technology applications and how they integrate with AEM.
- Proficiency in various requirements gathering techniques, documentation, and the creation of user stories, use cases, and process flows.
- Proven expertise in managing complex projects utilizing Agile methodologies (Scrum, Kanban) and familiarity with Waterfall approaches where appropriate.
- Hands-on experience with project management tools such as Jira, Azure DevOps, Confluence, or Workfront.
- Exceptional communication, negotiation, and interpersonal skills, with the ability to articulate technical concepts clearly to non-technical audiences and translate business needs for technical teams.
- Strong analytical, problem-solving, and critical-thinking abilities.
- Experience in stakeholder management, conflict resolution, and fostering a collaborative team environment.
- Fundamental understanding of the web development lifecycle, front-end technologies (HTML, CSS, JavaScript), and system integration concepts.
- Ability to effectively manage multiple priorities, adapt to changing requirements, and thrive in a fast-paced environment.
Qualifications
- Bachelor's degree in Computer Science, Information Systems, Business Administration, or a related technical or business field.
- Relevant industry certifications such as Certified ScrumMaster (CSM), Professional Scrum Master (PSM), Project Management Professional (PMP), or Certified Business Analysis Professional (CBAP) are highly desirable.
- Prior experience in a client-facing role or working with diverse global teams is a plus.
About Blue Acorn iCi
Blue Acorn iCi, a business unit of Infosys Nova Holdings, LLC, is a digital experience partner helping global brands design, build, and optimize the future of customer engagement. We blend data, design, and technology to deliver connected commerce and content solutions that drive measurable results.
Specializing in the Adobe Experience Cloud, we provide end-to-end services across commerce, content, analytics, and customer insights. Backed by Infosys, we’re growing fast—and we’re looking for exceptional talent to grow with us.
Our teams work at the intersection of strategy and execution—solving complex challenges for industry leaders in healthcare, retail, manufacturing, and beyond. From large-scale digital transformation programs to platform implementations and ongoing optimization, we bring deep expertise and a collaborative mindset to every engagement.
Why Join Us?
Blue Acorn iCi is a place for curious thinkers, smart builders, and digital pioneers. We’re more than a consultancy—we’re a team of innovators helping the world’s top brands shape the future of digital.
Here, you won’t just contribute to a project—you’ll drive meaningful outcomes, collaborate with cross-disciplinary teams, and grow your skills in a high-impact, high-growth environment. We believe great work starts with great people, and we’re committed to creating a culture where talent thrives, ideas spark change, and results speak for themselves.
If you’re ready to push boundaries, deliver real value, and help shape the next generation of digital experiences—this is your place.
Full Time, Non-Temporary Employees enjoy a competitive benefits package that includes medical, dental and vision insurance, life insurance, disability, paid time off, 401(k), and more!
Blue Acorn iCi is an equal opportunity employer and all qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, spouse of protected veteran, or disability.
Please click to read EEO Law and Pay Transparency Act and IER Right to Work Document and Privacy Notice.
Blue Acorn iCi will endeavor to make a reasonable accommodation to the known physical or mental limitations of a qualified applicant with a disability unless the accommodation would impose an undue hardship on the operation of our business. If you believe you require such assistance to complete this form or to participate in an interview, please contact us at: careers@blueacornici.com.
California applicants: Please click here for CCPA disclosures.
What you'll do
- The role involves eliciting and documenting business requirements for AEM projects and leading the planning and execution of these projects. The individual will also facilitate Scrum ceremonies and coach the development team on Agile practices.
About Blue Acorn iCi
Blue Acorn iCi, an Infosys Company, is the leading digital customer experience company pioneering what’s possible through the convergence of analytics, digital commerce, customer experience, and experience-driven commerce offerings.
In an era of heightened expectations, it’s crucial to create exceptional interactions and experiences. No other company brings together engineers, data scientists, commerce experts, designers, and strategists to expand your reach, accelerate your sales, service your customers, and grow your business. Through these integrated capabilities and unparalleled expertise, Blue Acorn iCi makes content and digital commerce more effective for your organization.
As your strategic partner, we improve the customer journey with insights from analytics and lift key metrics by conversion testing the entire online presence. For brands that need to establish a direct-to-consumer channel, we work from the ground up. Our end-to-end commerce solution includes pre-integrated software, an on-shore call center, performance marketing, and a warehouse with state-of-the-art packaging and shipping capabilities.
Because digital transformation is a journey, we understand that brands need services that match their stage of digital maturity. Our solutions are tailored to meet you where you are and scale you to where you want to go. We’ve helped legacy brands and digital natives alike along their journey, including Le Creuset, Charter Communications, LoveSac, Dollar General, Bluemercury, Ticketmaster, Panera Bread, and Gerber.
A professional services organization is only as effective as the people and the strategies it employs. Our team continually evolves advanced solutions in content and commerce and innovates our processes to improve client satisfaction. If you’re interested in learning how our services can empower you to improve your customer experience, contact us [email protected].
Ready to join Blue Acorn iCi?
Take the next step in your career journey
Frequently Asked Questions
What does a AEM Project Manager/Scrum Master do at Blue Acorn iCi?
As a AEM Project Manager/Scrum Master at Blue Acorn iCi, you will: the role involves eliciting and documenting business requirements for AEM projects and leading the planning and execution of these projects. The individual will also facilitate Scrum ceremonies and coach the development team on Agile practices..
How do I apply for the AEM Project Manager/Scrum Master position at Blue Acorn iCi?
You can apply for the AEM Project Manager/Scrum Master position at Blue Acorn iCidirectly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process.