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Swedish Speaking Customer Support for Streaming site - Work from home
full-timeā¢Athens
About this role
Job Description
Do you have a passion for digital entertainment and enjoy helping people get the best out of their online experiences? A leading global streaming service is looking for enthusiastic Customer Support Specialists to join its team in Greece.
In this role, you will support subscribers of a world-renowned streaming platform, assisting them with account-related questions, subscription management, and technical issues. You will be a key point of contact, ensuring users enjoy seamless access to their favorite movies, series, and exclusive content.
Join an international and dynamic environment where entertainment, technology, and customer experience come together, and where your support directly enhances how people enjoy their everyday entertainment.
What you will be doing
• Managing incoming customer interactions via phone, chat, and email
• Assisting users with account setup, login issues, and subscription management
• Supporting customers with streaming, playback, and app-related technical issues across different devices
• Providing clear information about subscriptions, billing, promotions, and platform features
• Handling customer inquiries in a professional, friendly, and solution-oriented manner
• Ensuring a high level of customer satisfaction by delivering accurate and empathetic support
Job requirements
• Fluency in Swedish and English, both written and spoken
• Strong communication skills and a customer-focused mindset
• Good problem-solving abilities and digital confidence
• Ability to remain calm and professional when handling customer concerns
• Previous experience in customer support, technical support, or digital services is considered an advantage
• Interest in streaming platforms, digital media, or online entertainment is a plus
What is offered
• Competitive monthly salary plus two additional salaries per year
• Relocation package including flights and accomodation
• Referral program with attractive bonuses for recommending friends
• Private health care benefits and access to various discounts
• Comprehensive paid training delivered by certified instructors
• Engaging company events, community initiatives, and social responsibility projects
• Free online Greek language courses
• Modern offices with comfortable break areas and a positive working atmosphere
• Employment with a Great Place to Work–Certified company that values diversity and inclusion
This role offers an excellent opportunity to build an international career within a global digital entertainment environment, develop transferable customer experience skills, and grow professionally in a supportive and inclusive workplace that promotes equal opportunities for everyone.
What you'll do
- You will manage incoming customer interactions via phone, chat, and email, assisting users with account setup and technical issues. Your role will ensure high customer satisfaction by providing accurate and empathetic support.
About Blu Selection
Blu Selection has acquired Qamyno HR Services and now operates under a single brand: blu.
Our mission
To help European and global companies scale faster and smarter by hiring international, multilingual, high-impact talent across key EU hubs.
Headquartered in Barcelona, blu connects employers with proven multilingual professionals across Tech, Sales, Marketing, Finance, HR, and Customer Experience. We combine deep market expertise with close, day-to-day collaboration with both clients and candidates.
What we do
Cross-border hiring across major European hubs: Barcelona, Paris, Berlin, Stockholm, Lisbon and more.
Permanent and freelance recruitment solutions aligned with your operating model (in-house, EOR, contractor).
Access to large, pan-European multilingual talent pools.
How we work
A dedicated consultant for each mandate, from calibrated brief to shortlist and feedback loops.
Transparent processes and clear communication with hiring managers and candidates.
End-to-end support for international professionals, matching skills, languages, and career ambitions.
Hiring across Europe?
Blu helps you build high-performing, culturally fluent teams that grow with your business across the EU.
Blu: while our brand evolves, our website remains unchanged: bluselection.com.
š +34 932 717 470
š© [email protected]
Ready to join Blu Selection?
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Frequently Asked Questions
What does a Swedish Speaking Customer Support for Streaming site - Work from home do at Blu Selection?
As a Swedish Speaking Customer Support for Streaming site - Work from home at Blu Selection, you will: you will manage incoming customer interactions via phone, chat, and email, assisting users with account setup and technical issues. Your role will ensure high customer satisfaction by providing accurate and empathetic support..
Is the Swedish Speaking Customer Support for Streaming site - Work from home position at Blu Selection remote?
The Swedish Speaking Customer Support for Streaming site - Work from home position at Blu Selection is based in Athens, Attica, Greece. Contact the company through Clera for specific work arrangement details.
How do I apply for the Swedish Speaking Customer Support for Streaming site - Work from home position at Blu Selection?
You can apply for the Swedish Speaking Customer Support for Streaming site - Work from home position at Blu Selectiondirectly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process.