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Dutch Speaking Luxury Concierge Agent
full-timeā¢Lisbon
About this role
Company Description
Take your customer care career to the next level by joining a premium concierge service team in Lisbon. As a Dutch-speaking VIP Concierge, you’ll be the go-to expert for delivering tailored lifestyle services, travel arrangements, and unique experiences to high-end clients. If you’re service-oriented, resourceful, and ready to offer top-tier assistance, we’d love to hear from you.
Your responsibilities and impact as a VIP Concierge will include:
- Managing requests from premium clients via phone, email, and WhatsApp in Dutch/Flemish and English.
- Coordinating exclusive reservations, event tickets, and travel bookings tailored to client preferences.
- Providing expert advice on luxury dining, cultural events, and bespoke activities.
- Handling urgent and complex requests with efficiency, creativity, and discretion.
- Ensuring an exceptional, personalized experience from first contact to final delivery.
Job Description
Skills, qualifications, and interests needed to succeed in this role:
- Native-level Dutch/Flemish speaker with strong English skills (B2 or above).
- Experience in customer service, hospitality, travel, or luxury services is a plus.
- Strong communicator with a proactive, solution-oriented mindset.
- Adaptable, detail-oriented, and confident in meeting high expectations.
- Comfortable using ticketing systems (Salesforce experience is an advantage).
Qualifications
What’s in it for you?
- Permanent contract with a 3-month probation period.
- 40-hour workweek with rotating shifts between 7:00 AM and 9:00 PM, Monday to Saturday.
- Gross annual salary: €21,500 paid over 14 months (€1,535.71/month).
- Attractive quarterly performance bonus (up to €2,792/year).
- Hybrid work model after 3 months.
- Meal voucher card (€8/day net).
- €30 monthly transport allowance.
- Full health insurance coverage (including dental and optical) after 6 months.
- Office located in central Lisbon.
- Access to exclusive travel and hospitality perks.
About the Company
You’ll be joining a global leader in premium concierge and lifestyle management services, trusted by luxury brands, financial institutions, and exclusive membership programs worldwide. The company specializes in providing exceptional, personalized support to high-value clients, from securing last-minute event tickets to arranging once-in-a-lifetime travel experiences, all delivered with discretion, creativity, and the highest level of service.
What you'll do
- As a VIP Concierge, you will manage requests from premium clients and coordinate exclusive reservations and travel bookings. You will provide expert advice and ensure an exceptional, personalized experience for high-end clients.
About Blu Selection
Blu Selection has acquired Qamyno HR Services and now operates under a single brand: blu.
Our mission
To help European and global companies scale faster and smarter by hiring international, multilingual, high-impact talent across key EU hubs.
Headquartered in Barcelona, blu connects employers with proven multilingual professionals across Tech, Sales, Marketing, Finance, HR, and Customer Experience. We combine deep market expertise with close, day-to-day collaboration with both clients and candidates.
What we do
Cross-border hiring across major European hubs: Barcelona, Paris, Berlin, Stockholm, Lisbon and more.
Permanent and freelance recruitment solutions aligned with your operating model (in-house, EOR, contractor).
Access to large, pan-European multilingual talent pools.
How we work
A dedicated consultant for each mandate, from calibrated brief to shortlist and feedback loops.
Transparent processes and clear communication with hiring managers and candidates.
End-to-end support for international professionals, matching skills, languages, and career ambitions.
Hiring across Europe?
Blu helps you build high-performing, culturally fluent teams that grow with your business across the EU.
Blu: while our brand evolves, our website remains unchanged: bluselection.com.
š +34 932 717 470
š© [email protected]
Ready to join Blu Selection?
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Frequently Asked Questions
What does a Dutch Speaking Luxury Concierge Agent do at Blu Selection?
As a Dutch Speaking Luxury Concierge Agent at Blu Selection, you will: as a VIP Concierge, you will manage requests from premium clients and coordinate exclusive reservations and travel bookings. You will provide expert advice and ensure an exceptional, personalized experience for high-end clients..
Is the Dutch Speaking Luxury Concierge Agent position at Blu Selection remote?
The Dutch Speaking Luxury Concierge Agent position at Blu Selection is based in Lisbon, Portugal. Contact the company through Clera for specific work arrangement details.
How do I apply for the Dutch Speaking Luxury Concierge Agent position at Blu Selection?
You can apply for the Dutch Speaking Luxury Concierge Agent position at Blu Selectiondirectly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process.