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Dutch and German Customer Support expert in Manufacturing Sector
full-time•Sant Cugat del Vallès
About this role
Company Description
Are you already experienced in interacting with Customers? Do you like to help a variety of people while contributing to a project in industrial technology in an international company? Are you interested in living in a vibrant city which different cultures, excellent food and beautiful beaches? Then don´t hesitate to check out our client´s new job opportunity.
Your responsibilities and impact working as a Customer Service Expert will be:
Support of new/existing customers
Close cooperation with the sales, application engineers as well as the engineering department
Quotation processing: checking and recording queries, coordinating customer-specific tooling solutions with the specialist departments and field service, commercial quotation preparation, preparing and submitting quotations to the customer, following up on open quotations in collaboration
Order processing: checking and recording of sales documents with the help of the shared service team, coordination of customer-specific tooling solutions with the specialist departments and field service, dispatch of order confirmations, invoices and, if necessary, drawings, management of open orders
Complaint management CRM
Support of sales promotion activities (promotion, campaign, end of quarter)
Digital document management and filing according to standardized, predefined criteria
Responsibility for customer satisfaction in general (SLI)
Job Description
Skills, qualifications and interests you need to succeed in this role:
Speak Dutch on a native level and German on a B2 level or higher
At least 3 years of professional experience in customer service
Completed commercial or technical education
Enjoy dealing with people and have a feeling for their needs
Structured work style as well as ambition and optimism
Strong cooperation and communication skills, negotiation skills
High degree of resilience and sense of responsibility
Enjoy continuous training (SAP, IT, product knowledge)
Good MS Office skills and ideally experience with CRM systems
Knowledge of SAP, CRM, PLM and lead generation in the B2B area would be an advantage
Qualifications
What’s in it for you?
Lunch Ticket COBEE
30K to 31K yearly gross base salary
ADESLAS – Additional health insurance
Office located in Sant Cugat del Valles (25 Minutes by train from Plaza Catalunya)
Hybrid work model
Additional Information
What should you expect from living in Barcelona?
The unique experience of an international and diverse culture
A beautiful beach city surrounded by both coastal towns and mountains
Delightful gastronomic experiences of Spanish, Catalan and World cuisines
Quite a dynamic and active urban life where it is difficult to get bored
Sunny days, Mediterranean weather and a relaxed lifestyle
An attractive startup and innovation hub with exciting opportunities
What you'll do
- The Customer Support Expert will support new and existing customers, process quotations, and manage orders while ensuring customer satisfaction. They will also collaborate closely with sales and engineering departments.
About Blu Selection
Blu Selection has acquired Qamyno HR Services and now operates under a single brand: blu.
Our mission
To help European and global companies scale faster and smarter by hiring international, multilingual, high-impact talent across key EU hubs.
Headquartered in Barcelona, blu connects employers with proven multilingual professionals across Tech, Sales, Marketing, Finance, HR, and Customer Experience. We combine deep market expertise with close, day-to-day collaboration with both clients and candidates.
What we do
Cross-border hiring across major European hubs: Barcelona, Paris, Berlin, Stockholm, Lisbon and more.
Permanent and freelance recruitment solutions aligned with your operating model (in-house, EOR, contractor).
Access to large, pan-European multilingual talent pools.
How we work
A dedicated consultant for each mandate, from calibrated brief to shortlist and feedback loops.
Transparent processes and clear communication with hiring managers and candidates.
End-to-end support for international professionals, matching skills, languages, and career ambitions.
Hiring across Europe?
Blu helps you build high-performing, culturally fluent teams that grow with your business across the EU.
Blu: while our brand evolves, our website remains unchanged: bluselection.com.
📞 +34 932 717 470
📩 [email protected]
Ready to join Blu Selection?
Take the next step in your career journey
Frequently Asked Questions
What does a Dutch and German Customer Support expert in Manufacturing Sector do at Blu Selection?
As a Dutch and German Customer Support expert in Manufacturing Sector at Blu Selection, you will: the Customer Support Expert will support new and existing customers, process quotations, and manage orders while ensuring customer satisfaction. They will also collaborate closely with sales and engineering departments..
Is the Dutch and German Customer Support expert in Manufacturing Sector position at Blu Selection remote?
The Dutch and German Customer Support expert in Manufacturing Sector position at Blu Selection is based in Sant Cugat del Vallès, Catalonia, Spain. Contact the company through Clera for specific work arrangement details.
How do I apply for the Dutch and German Customer Support expert in Manufacturing Sector position at Blu Selection?
You can apply for the Dutch and German Customer Support expert in Manufacturing Sector position at Blu Selectiondirectly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process.