Job Description:

Description/Job Summary:

The Regional Healthcare Security Manager is responsible for overseeing the security operations and programs within a healthcare facility. Their primary objective is to ensure the safety and protection of patients, staff, visitors, property, and other assets, while maintaining compliance with relevant regulatory requirements. This role requires strong leadership skills, excellent problem-solving abilities, and a deep understanding of security protocols within the healthcare industry.

Must be willing to travel %50-%75 of the time throughout the Washington State area! The locations you are required to travel to are Tacoma, Olympia, Bellingham, Kitsap Country, and Spokane on a regular basis!

Blackstone Consulting, Inc. (BCI) is a minority-owned, 9,000 employee, global service provider overseeing account services in food, environmental, facility maintenance, professional staffing, and security. Within our healthcare security division, we help healthcare organizations achieve superior programs and results. This includes our investment in you and your ability to deliver best practices to our client while receiving exceptional training to advance your healthcare career with BCI. Together, we are building a best-in-class healthcare security operation and are looking for top talent to join us in this effort. We are an equal-opportunity employer committed to a diverse workforce. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, or protected veteran status

The Security Operation Center Dispatcher/Operator is directly responsible for answering telephones, acknowledging alarm signals, monitoring video recording devices as assigned throughout the assigned Service Area, and providing the information to the Security SOC Administrator, supervisor and officers accurately. The SOC Dispatcher/Operator is also responsible for documenting incidents (including names, actions and times) on the Daily Activity Report. The SOC Dispatcher/Operator responds to security needs of assigned healthcare facility, its agents or contractors and BCI personnel. Assist with the functions of physical and personal security and safety measures of members, patients, staff, and visitors. Assist with the protection of staff and property from theft or damage, or persons from hazards or interference, including the potential for violence in the workplace

PART IV: HIRING REQUIREMENTS:

EDUCATION: Indicate both the minimum and preferred level of education and the field of study.

Minimum

Preferred

Level

(e.g., Associate degree, 4-Year degree, Masters)

High School Diploma or GED

Associates Degree or above

Field of Study (e.g., Communications, Business, Graphic Arts)

N/A

Criminal Justice, Law Enforcement, Organizational Leadership, Healthcare Security

EXPERIENCE/ SKILLS/ TRAINING: Indicate both the minimum and preferred level of work experience, licenses/training, and skills or specialized knowledge.

Minimum

Preferred

Work Experience (e.g. number of years, function, type of employer, etc.)

· Experience in security, military, law enforcement related experience

· Customer service experience

· Computer technical related experience

· 1 year of healthcare security experience or previous supervisor experience in service field

Licenses/Training (e.g. professional certifications)

· Security Guard Card

N/A

Skills/Specialized Knowledge

(e.g. languages, computer programs)

· Computer and spreadsheet software knowledge

· Knowledge of or ability to learn security operations and procedures

· Courteous telephone manner

· Strong oral and written communication skills

· Strong customer service and service delivery orientation

· Detail oriented and able to handle multiple tasks

· Ability to interact effectively at various social levels and across diverse cultures

ADDITIONAL INFORMATION: Please note any additional information relevant to the position.

Additional functions and requirements may be assigned by leadership as deemed appropriate. This document does not represent a contract of employment, and the Company reserves the right to change this job description and/or assign tasks for the team member to perform, as the Company may deem appropriate.

PART V: ESSENTIAL FUNCTIONS:

X Detailed Work

X Writing Skill

Carrying equipment

X Analytical Reasoning

X Multi-Tasker

X Sitting for long periods

X Reading Documents

X Effective Communicator

X Easily Shift Priorities

X Problem Solving

X Interpersonal Skills

X Manage Interruptions

PART VI: SCOPE OF JOB:

SUPERVISON REQUIRED: 

Close:

Manager provides hands on guidance on most job duties.

Moderate:

Manager provides some hands-on guidance, but incumbent can make decisions within scope of current policies & procedures.

X

General:

Manager provides general overview of required end-result, but incumbent is allowed to use discretion on the accomplishment of tasks.

Limited:

Incumbent acts independently in making decisions about accomplishment of tasks & end-results based on the understanding of company goals, with periodic input and/or updates from Manager.