Summary
Location
China
Type
full-time
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About this role
Blackmores Group is a leading natural health company with proud Australian heritage, employing 1200 people in 11 markets across Asia-Pacific. Founded in 1932, our vision is to connect every person on earth to the healing power of nature by combining our knowledge of nature and science to deliver quality health solutions to people and their pets everywhere, every day.
As a purpose-led, performance-driven organisation, Blackmores Group strives to create remarkable employee experiences through supporting a diverse and inclusive culture, creating leadership that inspires high performance, and providing everyone with opportunities to achieve their professional, personal and wellbeing goals supported by our flexible work practices and family friendly policies
Purpose of role:
This role will require close collaboration with GCR personnel, suppliers, regulators across China, Hong Kong and Taiwan, as well as working with Head Office Quality as required.
The main focus of this role will be on Commercial Quality activities for all GCR markets, including:
Manage incoming product delivery issues across GCR.
Manage the release of locally manufactured finished goods across GCR.
To support and perform Quality Audits in the region as required.
To support the development and implementation of Quality documentation and processes across GCR.
This role may also be required to support pre-market activities from time to time.
Responsibilities include:
- Manage and resolve warehouse / distribution issues and compliance, via NCRs. Eg, temperature excursion or other defects.
- Attend the Distribution centre to assist in resolving product quality and GDP issues.
- Assess returned product for approval before allowing re-supply.
- Release for Supply activities for locally manufactured finished products across GCR.
- Maintain local Quality batch documentation and retention samples.
- Resolve product quality issues with local contract manufacturer as required.
- Co-ordinate local laboratory testing as required.
- Perform on-site audits on local market or regional (GCR) manufactures as directed.
- Perform on-site audit on regional (GCR) raw material manufacturers as directed.
- Assist with authoring and managing GCR Quality Procedures to support GCR Quality Manual.
- Provide local market recall support
Who are you?
Bachelor’s degree / Tertiary Education in relevant science field.
Minimum 5 years’ experience doing commercial quality for consumer healthcare, pharmaceutical or heavily regulated industry related. Working experience in a regulated GMP manufacturing environment is an added advantage.
Experiences in commercial quality is key. Additional knowledge in pre and post market activities will be an added advantage.
Knowledge of GMP / Quality Systems will be an added advantage.
Strong organizational and time management skills
Uphold Quality standards in a commercial environment.
Ability to work across different markets
Fluent in Chinese and English both verbal and written
Agencies please note: this recruitment assignment is being managed directly by Blackmores Talent Acquisition team. We will reach out to our preferred agency partners if required. Your respect for this process is appreciated.
Other facts
About Blackmores
Since 1932, Blackmores Group has been championing innovative natural health solutions to bring wellness to people everywhere, every day. Founded by visionary naturopath, Maurice Blackmore, our vision is to connect every person on earth to the healing power of nature by combining our knowledge of nature and science to deliver quality health solutions.
Our portfolio includes:
• Blackmores, consistently voted No.1 health brand in Australia;
• BioCeuticals, Australia’s leading practitioner range;
• Blackmores Institute, our academic and research centre of excellence
Renowned for high quality products, Blackmores Group has a strong commitment to embedding corporate social responsibility and sustainability across our business and giving back to the communities in which we operate.
Blackmores Group operates in 12 markets, with headquarters and a state-of-the-art manufacturing facility in Australia, and offices across South-East Asia and Greater China.
Blackmores Group is a wholly owned subsidiary of Kirin Holdings and the cornerstone brand of the Kirin Health Science business.
What you'll do
- The Quality Manager will manage product delivery issues and oversee the release of locally manufactured finished goods across the Greater China Region. They will also support quality audits and the development of quality documentation and processes.
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