Blackmores Group is a leading natural health company with proud Australian heritage, with extensive reach across Asia Pacific. Founded by visionary naturopath Maurice Blackmore in 1932, our vision is to connect every person on earth to the healing power of nature by combining our knowledge of nature and science to deliver quality health solutions to people and their pets everywhere, every day

Blackmores Group operates in over 11 markets, with headquarters and a state-of-the-art manufacturing facility in Australia, and offices across South East Asia and China.

Purpose of role:

Key Account Executive (KAE) responsible to manage and grow key accounts by driving strategic sales, fostering strong customer relationships, and ensuring profitable value delivery through collaboration and customer-focused execution.

Responsibilities include:

Sales & Account Management

• Execute strategic activities with key accounts to achieve sales growth and profitability targets.

• Handle assigned key account customers and strengthened relationships through a structured contact strategy.

• Deliver profitable value sales growth and optimize customer margins through trade investment and mix management.

• Drive success across key financial metrics including margins, discount levels, and basic P&L.

Customer Engagement & Relationship Building

• Engage and influence key stakeholders through mutually acceptable agreements before, during, and after the sale.

• Build customer satisfaction and trust through agreed business plans and tailored solutions.

• Regularly visit and follow up with customers to ensure needs are met and identify new opportunities.

• Deal effectively with customer complaints and ensure resolution.

Sales Operations & Execution

• Ensure execution of promotional and sales activities in stores.

• Monitor stock rotation to maintain product quality and freshness.

• Maintain accurate records of sales activities, customer data, and reporting.

• Meet internal reporting timelines and requirements.

• Market & Consumer Insight

• Use shopper and consumer insights in customer dialogues to enhance sales effectiveness.

• Demonstrate flexibility in sales approach based on buyer preferences.

Collaboration & Continuous Improvement

• Collaborate with internal teams to ensure a seamless customer experience.

• Identify and present ideas for process and system improvements.

Who are you?

• Bachelor’s in business, marketing or related field.

• 1-2 years of experience as a Sales Representative or similar role, FMCG or consumer healthcare experience is a plus.

• Strong selling, negotiation, and communication skills.

• Ability to create and deliver presentations tailored to the audience.

• Highly motivated and target-driven.

• Time management and organizational skills.

• Excellent knowledge of MS Office365.

Agencies please note: this recruitment assignment is being managed directly by Blackmores Talent Acquisition team. We will reach out to our preferred agency partners if required. Your respect for this process is appreciated.