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Nurse Patient Liaison
full-timeSt. Louis

Summary

Location

St. Louis

Type

full-time

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About this role

Additional Information About the Role

Barnes Jewish Hospital

Main Campus

    • Surgical/Recovery Patient Liaison
    • 4-10 hour shifts
    • M-F, no weekends, no holidays
    • Non-clinical role
    • Two years of RN experience needed
    • Strong communication and de-escalation skills needed
    • Comprehensive benefits 

 


Overview

Barnes-Jewish Hospital at Washington University Medical Center is the largest hospital in Missouri and is ranked as one of the nation's top hospitals by U.S. News & World Report. Barnes-Jewish Hospital's staff is composed of full-time academic faculty and community physicians of Washington University School of Medicine, supported by a house staff of residents, interns, fellows and other medical professionals. Recognizing its excellence in nursing care, Barnes-Jewish Hospital was the first adult hospital in Missouri to be certified as a Magnet Hospital by the American Nurses Credentialing Center.

At Barnes-Jewish Hospital, Perioperative Services team members (RN and PCT) find the kind of fast-paced environment that will test their professional judgment and critical thinking skills, and encourage tremendous growth. It's an exhilarating place to build a career. Here, you'll work with world-renowned surgeons and anesthesiologists assist on unique and complex procedures, work with the latest technologies and treatments and play a vital role in developing new procedures and treatment protocols. In fact, people from all over the nation and the world come to Barnes-Jewish for our surgical specialties.


Preferred Qualifications

Role Purpose

Responsible for maintaining accurate, current and essential information to serve as a resource advocate.

 

Responsibilities

  • Investigates situations involving patients, families, visitors, or personnel and takes appropriate follow up action.
  • Performs training needs assessments and develops multi-year plans to meet training needs across the organization.
  • Works closely with risk management in reducing hospital liability through prompt and caring resolution of patient issues.
  • Provides in-depth analysis/recommendations of data and prepares reports, graphs and information dashboards for a variety of metrics.
  • Recommends to leadership those cases which require further review and investigation.
  • Minimum Requirements

    Education

  • Nursing Diploma/Associate's
  • Experience

  • 2-5 years
  • Supervisor Experience

  • No Experience
  • Licenses & Certifications

  • RN
  • Preferred Requirements

    Education

  • Bachelor's Degree
  • - Nursing

    Experience

  • 5-10 years

  • Benefits and Legal Statement

    BJC Total Rewards

    At BJC we’re committed to providing you and your family with benefits and resources to help you manage your physical, emotional, social and financial well-being.

    • Comprehensive medical, dental, vison, life insurance, and legal services available first day of the month after hire date
    • Disability insurance paid for by BJC
    • Annual 4% BJC Automatic Retirement Contribution
    • 401(k) plan with BJC match
    • Tuition Assistance available on first day
    • BJC Institute for Learning and Development
    • Health Care and Dependent Care Flexible Spending Accounts
    • Paid Time Off benefit combines vacation, sick days, holidays and personal time
    • Adoption assistance

    To learn more, go to our Benefits Summary.

    Not all benefits apply to all jobs

    The above information on this description has been designed to indicate the general nature and level of work performed by employees in this position. It is not designed to contain or be interpreted as an exhaustive list of all responsibilities, duties and qualifications required of employees assigned to this job. Equal Opportunity Employer

    Other facts

    Tech stack
    Communication,De-escalation,Patient Advocacy,Training Needs Assessment,Data Analysis,Report Preparation,Risk Management,Problem Solving

    About BJC HealthCare

    BJC Medical Group has more than 600 doctors and specialists who care for thousands of people every day. With over 120 locations in greater St. Louis, mid-Missouri and southern Illinois, there’s a BJC doctor close to you, wherever you live.

    Plus, because we’re all part of BJC HealthCare, we’re backed by the research and technology resources of one of the top health care organizations in the country. We aim to strengthen the physician-patient bond by developing long-term, healing relationships and offering exceptional patient experiences.

    BJC HealthCare has ranked as one of the top workplaces among large employers in the seventh annual St. Louis Post-Dispatch Top Workplaces for 2018 program. BJC is one of 150 Greater St. Louis employers to receive the award and the only health care system to make the list.

    There is no better time to join our team and share your exceptional talents to help make medicine better. Explore our opportunities and apply today! www.bjc.org/jobs

    Team size: 1,001-5,000 employees
    LinkedIn: Visit
    Industry: Hospitals and Health Care

    What you'll do

    • The Nurse Patient Liaison is responsible for maintaining accurate information to serve as a resource advocate and investigates situations involving patients and families. They also work closely with risk management to resolve patient issues and provide data analysis and recommendations.

    Ready to join BJC HealthCare?

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    Frequently Asked Questions

    What does a Nurse Patient Liaison do at BJC HealthCare?

    As a Nurse Patient Liaison at BJC HealthCare, you will: the Nurse Patient Liaison is responsible for maintaining accurate information to serve as a resource advocate and investigates situations involving patients and families. They also work closely with risk management to resolve patient issues and provide data analysis and recommendations..

    Why join BJC HealthCare as a Nurse Patient Liaison?

    BJC HealthCare is a leading Hospitals and Health Care company.

    Is the Nurse Patient Liaison position at BJC HealthCare remote?

    The Nurse Patient Liaison position at BJC HealthCare is based in St. Louis, Missouri, United States. Contact the company through Clera for specific work arrangement details.

    How do I apply for the Nurse Patient Liaison position at BJC HealthCare?

    You can apply for the Nurse Patient Liaison position at BJC HealthCare directly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process. You can also learn more about BJC HealthCare on their website.