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Medical Lab Scientist II – CSR
full-timeSt. Louis

Summary

Location

St. Louis

Type

full-time

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About this role

Additional Information About the Role

Are you a customer service oriented lab technician looking for a career as a Medical Lab Scientist Registered? Can you troubleshoot issues and investigate problems to resolution? If so, we need YOU!!

 

  • Schedule/Hours - Flexible scheduling to bridge evening shift and nights: preferred either 15:00 – 01:30 AM (10 hours) or 15:00 – 23:30 (8 hours), rotating weekends every 5th unless wanting to cover every Saturday

Example Duties:

  • The lead support can help with quality improvement projects, following up with office on missed critical callbacks that do not meet turnaround times to find the best contact information to prevent delay.
  • Manage real time issues, ensure coverage, triage escalations, and provide needed direction
  • Serve as subject matter experts and ensure that staff with clinical and technical knowledge are always available to support providers and frontline team members.

Overview

Barnes-Jewish Hospital at Washington University Medical Center is the largest hospital in Missouri and is ranked as one of the nation's top hospitals by U.S. News & World Report. Barnes-Jewish Hospital's staff is composed of full-time academic faculty and community physicians of Washington University School of Medicine, supported by a house staff of residents, interns, fellows and other medical professionals. Recognizing its excellence in nursing care, Barnes-Jewish Hospital was the first adult hospital in Missouri to be certified as a Magnet Hospital by the American Nurses Credentialing Center.

No other organization offers an opportunity for exploration and discovery like Barnes-Jewish Hospital. As a laboratory professional with Barnes-Jewish Hospital, you'll have exposure to the most advanced testing protocols and processes in medical diagnostics, and one of St. Louis' widest varieties of disciplines and specialties in laboratory careers. Our full-service, 24/7 laboratory is known for its leading-edge technology and the most progressive clinical techniques in practice today. you'll be working with the best, in a supportive atmosphere that will encourage your growth and advancement. Plus, you'll have opportunities to share your skills and knowledge by participating in clinical trials and research in conjunction with leading organizations such as the Washington University School of Medicine.


Preferred Qualifications

Role Purpose

Responsible for serving as a liaison and primary point of contact between physician/client accounts, inpatient care areas, other laboratories and hospitals and the Laboratory. May order testing, dispatch couriers, provide patient test results, etc.

 

Responsibilities

  • Primary point of contact between physician/client accounts and the laboratory.
  • Understands laboratory test principles and procedural aspects and understands clinical correlation and result interpretations.
  • Uses equipment and materials properly, reports malfunctions/expirations promptly.
  • Minimum Requirements

    Education

  • Bachelor's Degree
  • - Physical/Life Science/related

    Experience

  • 2-5 years
  • Supervisor Experience

  • No Experience
  • Licenses & Certifications

  • MT - ASCP or equiv
  • Preferred Requirements

    Experience

  • 5-10 years
  • Supervisor Experience

  • < 2 years

  • Benefits and Legal Statement

    BJC Total Rewards

    At BJC we’re committed to providing you and your family with benefits and resources to help you manage your physical, emotional, social and financial well-being.

    • Comprehensive medical, dental, vison, life insurance, and legal services available first day of the month after hire date
    • Disability insurance paid for by BJC
    • Annual 4% BJC Automatic Retirement Contribution
    • 401(k) plan with BJC match
    • Tuition Assistance available on first day
    • BJC Institute for Learning and Development
    • Health Care and Dependent Care Flexible Spending Accounts
    • Paid Time Off benefit combines vacation, sick days, holidays and personal time
    • Adoption assistance

    To learn more, go to our Benefits Summary.

    Not all benefits apply to all jobs

    The above information on this description has been designed to indicate the general nature and level of work performed by employees in this position. It is not designed to contain or be interpreted as an exhaustive list of all responsibilities, duties and qualifications required of employees assigned to this job. Equal Opportunity Employer

    Other facts

    Tech stack
    Customer Service,Troubleshooting,Quality Improvement,Real Time Issue Management,Clinical Knowledge,Technical Knowledge,Laboratory Test Principles,Result Interpretation

    About BJC HealthCare

    BJC Medical Group has more than 600 doctors and specialists who care for thousands of people every day. With over 120 locations in greater St. Louis, mid-Missouri and southern Illinois, there’s a BJC doctor close to you, wherever you live.

    Plus, because we’re all part of BJC HealthCare, we’re backed by the research and technology resources of one of the top health care organizations in the country. We aim to strengthen the physician-patient bond by developing long-term, healing relationships and offering exceptional patient experiences.

    BJC HealthCare has ranked as one of the top workplaces among large employers in the seventh annual St. Louis Post-Dispatch Top Workplaces for 2018 program. BJC is one of 150 Greater St. Louis employers to receive the award and the only health care system to make the list.

    There is no better time to join our team and share your exceptional talents to help make medicine better. Explore our opportunities and apply today! www.bjc.org/jobs

    Team size: 1,001-5,000 employees
    LinkedIn: Visit
    Industry: Hospitals and Health Care

    What you'll do

    • The Medical Lab Scientist II serves as the primary point of contact between physician/client accounts and the laboratory, managing real-time issues and ensuring coverage. They also support quality improvement projects and provide clinical and technical knowledge to staff.

    Ready to join BJC HealthCare?

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    Frequently Asked Questions

    What does a Medical Lab Scientist II – CSR do at BJC HealthCare?

    As a Medical Lab Scientist II – CSR at BJC HealthCare, you will: the Medical Lab Scientist II serves as the primary point of contact between physician/client accounts and the laboratory, managing real-time issues and ensuring coverage. They also support quality improvement projects and provide clinical and technical knowledge to staff..

    Why join BJC HealthCare as a Medical Lab Scientist II – CSR?

    BJC HealthCare is a leading Hospitals and Health Care company.

    Is the Medical Lab Scientist II – CSR position at BJC HealthCare remote?

    The Medical Lab Scientist II – CSR position at BJC HealthCare is based in St. Louis, Missouri, United States. Contact the company through Clera for specific work arrangement details.

    How do I apply for the Medical Lab Scientist II – CSR position at BJC HealthCare?

    You can apply for the Medical Lab Scientist II – CSR position at BJC HealthCare directly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process. You can also learn more about BJC HealthCare on their website.