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Birmingham City Council

Operations Manager - AFI

full-time•Birmingham•£54k - £64k

Summary

Location

Birmingham

Salary

£54k - £64k

Type

full-time

Experience

5-10 years

Company links

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About this role

Operations Manager - Accredited Financial Investigator
Permanent
Grade 6 - £54,495- £64,811
Consultation grade - subject to formal evaluation under the Pay Equity Review
Working 36.5 hours per week

Make a National Impact Tackling Organised Financial Crime

Do you have experience in Trading Standards, financial investigation or a related enforcement service? Are you ready to accelerate your career in a fast‑moving, nationally recognised law‑enforcement environment? If so, this is your opportunity to develop specialist skills while contributing to vital work that protects vulnerable communities.

Birmingham City Council’s Illegal Money Lending Team (IMLT) leads the fight against illegal lending and financial exploitation across England. We are seeking an Operations Manager to lead a specialist financial investigation unit delivering high‑profile, complex criminal investigations with real national impact.

If you're a skilled financial investigator, senior manager or law‑enforcement professional looking for a role where your work disrupts organised crime, shapes national strategy and safeguards the public, we want to hear from you!

We’re looking for an Operations Manager who brings… 

  • NCA‑accredited Financial Investigator with Confiscation, Restraint and Part 5 powers.
  • Relevant management or investigative qualification or substantial experience leading complex cases.
  • Strong track record in financial investigations, including acting as SAO.
  • In‑depth understanding of POCA 2002, Money Laundering Regulations and asset‑recovery processes.
  • Proven ability to produce high‑quality, court‑ready prosecution files.
  • Experience leading and developing specialist staff in a law‑enforcement setting.
  • Strengths in strategic planning, risk‑based targeting and national enforcement work.
  • Exceptional leadership and communication, including stakeholder and public engagement.
  • Confident decision making under pressure in operational and safeguarding scenarios.
  • Strong digital and analytical capability, with MS Office and law‑enforcement systems.
  • Commitment to professional integrity, Health & Safety and continuous development.
  • Full UK driving licence with ability to travel nationally.

As Operations Manager, you will…

  • Lead daily operations of a national specialist financial investigation team.
  • Coach, develop and lead specialist staff, including Accredited Financial Investigators (AFIs).
  • Oversee complex investigations, ensuring legal compliance, and investigative excellence.
  • Act as a trusted advisor on financial crime, working closely with the NCA, Treasury, FCA, government and law‑enforcement partners.
  • Manage key financial resources, including the POCA ARIS fund, ensuring compliant and effective use.
  • Shape national strategies to disrupt organised crime through financial intervention.
  • Represent the service nationally, contribute to media activity, and produce high‑level reports and prosecution files.
  • Deliver essential operational duties such as warrant executions, safeguarding decisions, custody actions and on‑call responsibilities.

If you have the expertise, drive and leadership capability to take on this high‑impact national role, we’d love to hear from you.

What we offer in return…

  • Membership of West Midlands Pension Fund – with generous employer contributions
  • Enhanced Holiday Entitlement – 30 days, increasing with length of service
  • My Rewards Scheme – access to over 800 brands providing discounts and savings
  • Health and wellbeing support – independent and confidential employee assistance and counselling, occupational health

Ready to lead a team making a national difference?

Apply now and help us continue the fight against illegal financial activity and exploitation!

For any informal enquires please contact: Resourcing@birmingham.gov.uk 

Please upload an up-to-date CV and Supporting Statement via the attachments part of your application.  The Supporting Statement should outline how you meet the criteria for the role through your personal qualities, skills and experience and include your motivation for applying to the post.  Note the Personal Statement should be no more than 1500 words.  Unfortunately, we cannot consider any applications without a CV and Personal Statement attached

We encourage applications from people of all backgrounds and aim to have a workforce that represents the communities we serve. Our data tells us that for this level of role, ethnic minorities are underrepresented and therefore we will use positive action to support us to achieve diverse shortlists. This may mean that recruitment times are a little longer, but we think this is worth it to achieve our aim.

Birmingham City Council is an accredited Disability Confident Leader employer, and we are committed to employing, retaining and developing all of our people.

We want to ensure your recruitment journey with us is a positive and equitable one, so please let us know if there are any reasonable adjustments, additional support, accessibility needs, or if there is any way in which we can support you through your application.

A Disclosure and Barring Service (DBS) check will be undertaken.

Proof of Right to work in the UK will be required for all applicants in accordance with UK Home Office requirements, before any employment offer can be confirmed.

Birmingham City Council is committed to safeguarding and promoting the welfare of our citizens and expects all staff and volunteers to share this commitment. You can view our Corporate Safeguarding Policy | Birmingham City Council here.

Job Description and Person Specification

 


 


We are a disability confident employer and we encourage applicants with disabilities to apply. We also welcome applications from people with caring responsibilities and flexible working options will be considered.

Proof of Right to work in the UK will be required for all applicants in accordance with UK Home Office requirements, before any employment offer can be confirmed. Non-UK applicants (excluding Ireland) may need to apply for a visa from the UK Visas and Immigration (UKVI) and may require a Certificate of Sponsorship from Birmingham City Council for a skilled worker visa (if the job is eligible).

What you'll do

  • Lead the daily operations of a national specialist financial investigation team and oversee complex investigations ensuring legal compliance. Act as a trusted advisor on financial crime, working closely with various national partners.

About Birmingham City Council

Local Government for Birmingham, England. Birmingham City Council, based in The Council House, Victoria Square, Birmingham B1 1BB, is the largest local authority in the UK. Serving a population of over a million citizens. Corporate Plan Birmingham and its citizens face significant opportunities and challenges and the council must be bold, ambitious, and confident: Bold in its aspiration, ambitious in setting its priorities, and confident in its ability to delivering them. The Corporate Plan 2022 to 2026 provides a common basis for our strategic planning and a focus on tackling inequalities and creating opportunities for citizens to live longer, healthier, and happier lives. Our strategic outcomes and priorities A Prosperous Birmingham: through a focus on inclusive economic growth, tackling unemployment, attracting inward investment, and maximising the benefits of the Commonwealth Games. An Inclusive Birmingham: through a focus on tackling poverty and inequality, empowering citizens, promoting diversity and civic pride, and supporting and enabling all children and young people to thrive. A Safe Birmingham: through a focus on making the city safer, safeguarding vulnerable citizens, increasing affordable housing, and tackling homelessness. A Healthy Birmingham: through a focus on tackling health inequalities, encouraging physical activity and healthy living, supporting mental health, and improving outcomes for adults with disabilities and older people. A Green Birmingham: through a focus on street cleanliness, improving air quality, continuing the route to net zero, and becoming a city of nature. Follow us on social media https://www.birmingham.gov.uk/info/20179/news_and_publications/537/social_media

Ready to join Birmingham City Council?

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Frequently Asked Questions

What does Birmingham City Council pay for a Operations Manager - AFI?

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Birmingham City Council offers a competitive compensation package for the Operations Manager - AFI role. The salary range is GBP 54k - 65k per year. Apply through Clera to learn more about the full compensation details.

What does a Operations Manager - AFI do at Birmingham City Council?

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As a Operations Manager - AFI at Birmingham City Council, you will: lead the daily operations of a national specialist financial investigation team and oversee complex investigations ensuring legal compliance. Act as a trusted advisor on financial crime, working closely with various national partners..

Is the Operations Manager - AFI position at Birmingham City Council remote?

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The Operations Manager - AFI position at Birmingham City Council is based in Birmingham, England, United Kingdom. Contact the company through Clera for specific work arrangement details.

How do I apply for the Operations Manager - AFI position at Birmingham City Council?

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You can apply for the Operations Manager - AFI position at Birmingham City Councildirectly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process.
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