About this role
LOCATION
Era on Excelsior - St Louis Park, MN (550 Units)
HOURS
Monday - Thursday 9:30am - 6:00pm
Friday 8:30am - 5:00pm
Saturdays as needed
Scheduled dates and hours subject to change at employer discretion
PAY, BENEFITS, AND PERKS
Hiring Pay Range: $17.00 - 22.00/hour
- Competitive benefit package, including HSA employer contribution, starting 1st of the month after hire
- Eligible for Leasing Commissions and Renewal Bonuses
- 401(k) Plan with employer match
- Ten paid holidays, no waiting period to receive holiday pay
- Generous Paid Time Off (PTO) and rollover options
- Volunteer Time Off (VTO), along with additional company sponsored volunteer opportunities
- Company paid benefits including Life Insurance, Short Term and Long Term Disability
- Employee Assistance Program (EAP)
- Educational Assistance options
- Rent discount
- Life Time Fitness Membership discount
The hiring pay range and list of benefits that are posted are an estimate and not designed to cover a complete listing of all aspects of the position. Reach out to Human Resources with any questions ([email protected]).
SUMMARY
Leasing Consultants are responsible for the performance of all activities related to apartment rentals, move-ins, and lease renewals. The incumbent interacts directly with prospective and current residents to achieve maximum occupancy. This includes generating and handling traffic, leasing apartments, qualifying prospects, preparing lease documentation, and completing move-in paperwork and procedures. Supports our employee-first culture and exemplifies our core values of relationships, development, quality, and responsibility.
To perform this job successfully, an individual must be able to perform each duty satisfactorily. The requirements listed below are representative of the knowledge, skill and abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position.
ESSENTIAL JOB DUTIES
- Answer incoming phone inquiries regarding available apartments. Provide all information requested and encourage the prospect to schedule an appointment to visit the property
- When a prospect visits the property, provide them with a tour of available apartments that meet their needs
- Inform the prospect on the advantages of renting from Bigos Management
- Maintain working knowledge of the competition in the area by utilizing only public information (i.e. property websites & internet searches)
- Follow-up, via telephone, with prospects who have not made a decision and continue to sell the Bigos Management property
- Qualify all prospective renters using company approved procedures
- Move-in new renters, discuss lease and apartment complex rules, and conduct move-in inspection. Move-out departing renters to include conducting a move-out inspection
- Follow-up with residents on renewal of their lease
- Other duties as assigned by Property Manager
QUALIFICATIONS
Education and Experience:
- High school diploma or GED required
- 1-2 years customer service and/or sales experience required
- Previous leasing experience preferred
Skills and Abilities:
- Fluent in English with strong written and verbal communication skills
- Ability to use tact, diplomacy and a clear, courteous manner when dealing with co-workers and the public.
- Organizational and time management skills
- Basic computer literacy (email, web applications)
- Real Estate Licenses must not be active while working in this role
Physical Demands:
Must possess mobility to work in a standard office setting and to use standard office equipment, including a computer; strength to lift and carry items weighing up to 10 pounds; vision to read printed material and a computer screen; and hearing and speech to communicate in-person and over the telephone. Must be able to quickly and easily navigate the property/building as required to meet the job functions, including climbing stairs and walking the hallways and common areas.
Personal Protective Equipment: None
Work Environment: Office working conditions, on property
Other facts
About Bigos Management
Locally Owned and Managed...
Bigos Management, Inc. was founded in 1981 by Ted Bigos. The company currently holds ownership/management of over 50 apartment communities, over 10,000 units, and commercial office space. All of the apartment communities are located in the Minneapolis/St Paul metropolitan area. The current portfolio's diversity offers something for everyone from quiet suburban living to fast-paced downtown high-rise life.
Over 300 people are employed at Bigos Management. The owner-managed aspect of the company is not only beneficial to our residents but also to those employed by Bigos Management. A complete benefit package, including profit sharing, is available to full-time employees.
Our apartment communities are staffed with qualified, experienced personnel. The realm of responsibility born by our on-site staff includes management, resident relations, maintenance, and marketing. The service-oriented company philosophy is integrated and practiced in conjunction with Fair Housing Laws and adherence to Bigos policies and procedures.
Employee dedication and teamwork are evident through the quality service that is provided to each other and the residents of our communities. We are committed to upholding high standards of service and quality, and to progress and innovation as a company.
What you'll do
- Leasing Consultants are responsible for all activities related to apartment rentals, move-ins, and lease renewals. They interact directly with prospective and current residents to achieve maximum occupancy.
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