About this role
LOCATION
Golden Valley, Minnesota (hybrid work option available, must be based locally)
PAY, BENEFITS, AND PERKS
Hiring Pay Range: $100,000 - $110,000
- Competitive benefit package, including HSA employer contribution, and starting 1st of the month after hire
- 401(k) Plan with employer match
- Ten paid holidays, no waiting period to receive holiday pay
- Generous Paid Time Off (PTO) and rollover options
- Volunteer Time Off (VTO), along with additional company sponsored volunteer opportunities
- Company paid benefits including Life Insurance, Short Term and Long Term Disability
- Employee Assistance Program (EAP)
- Educational Assistance options
- Rent discount
- Life Time Fitness Membership discount
The hiring pay range and list of benefits that are posted are an estimate and not designed to cover a complete listing of all aspects of the position. Reach out to Human Resources with any questions ([email protected]).
ESSENTIAL JOB DUTIES
Compliance Leadership & Team Management
- Lead the compliance team in processing tenant applications, move-in certifications, and annual recertifications
- Supervise and mentor the Compliance Auditor through ongoing guidance, professional development, and performance management to maintain high-quality compliance standards
- Serve as the organization's primary resource for property management teams on compliance-related inquiries and guidance
Audit & Risk Management
- Oversee internal audit programs to assess operational controls, identify compliance risks, and verify adherence to regulatory and lender requirements
- Establish continuous monitoring protocols to track property performance against compliance benchmarks
- Develop data integrity protocols and standards to ensure accuracy and reliability of audit information
- Analyze audit findings and recommend corrective action plans to address deficiencies
- Generate and maintain audit reports and performance metrics that drive organizational improvement
- Coordinate responses to external audits and monitoring reviews
Process Improvement & Strategic Analysis
- Lead process improvement initiatives using data-driven analysis to identify inefficiencies and establish best practices
- Evaluate audit results to recommend and implement enhanced workflows, procedures, and operational processes
- Partner with leadership to diagnose business challenges and leverage compliance data to inform strategic decisions
- Measure accountability and effectiveness of process changes to ensure positive impact on organizational performance
- Stay current with evolving compliance industry standards and integrate emerging best practices
Regulatory Oversight
- Maintain expertise in affordable housing program requirements, including Section 8, Low-Income Housing Tax Credit (LIHTC), and local programs
- Serve as principal contact for regulatory bodies, state housing finance agencies, HUD, local housing authorities
- Manage tenant file reviews and support physical inspection processes
- Fulfill responsibilities as the organization's VAWA Coordinator
Documentation & Systems Management
- Oversee maintenance of essential compliance documentation, including Tenant Selection Plans, Affirmative Fair Housing Marketing Plans, and Enterprise Income Verification policies
- Administer and audit Yardi Affordable workflows to ensure data integrity
- Support TRACS submission processes and ongoing monitoring activities
QUALIFICATIONS
Education and Experience:
- High school diploma or GED required; bachelor’s degree preferred
- Minimum of 5 years progressive affordable, multi-family property management experience
- Experience with subsidized housing program administration
- Supervisory experience preferred
Skills and Abilities
- Fluent in English and proficient in oral and written communication
- Ability to review, interpret, and apply lender and government regulations covering the affordable rental housing industry with a commitment to the development of extensive program knowledge and competencies
- Effectively supervise the work of others, including providing constructive feedback, coaching, and identifying ongoing training and development opportunities
- Ability to use tact, diplomacy and a clear, courteous manner when dealing with co-workers, vendors, and business partners
- Commitment to providing a high level of responsiveness to government agency contacts, lenders, contract administrators, and internal customers
- Analytical and problem-solving skills
- Data management skills and attention to detail
- Ability to work collaboratively in a team environment
- Decision-making, problem solving, and time management skills
Physical Demands:
Must possess mobility to work in a standard office setting and to use standard office equipment, including a computer; strength to lift and carry items weighing up to 10 pounds; vision to read printed material and a computer screen; and hearing and speech to communicate in-person and over the telephone. Must be able to quickly and easily navigate the property/building as required to meet the job functions, including climbing stairs and walking the hallways and common areas.
Personal Protective Equipment: None
Work Environment: Office working conditions, corporate office, hybrid work model
Other facts
About Bigos Management
Locally Owned and Managed...
Bigos Management, Inc. was founded in 1981 by Ted Bigos. The company currently holds ownership/management of over 50 apartment communities, over 10,000 units, and commercial office space. All of the apartment communities are located in the Minneapolis/St Paul metropolitan area. The current portfolio's diversity offers something for everyone from quiet suburban living to fast-paced downtown high-rise life.
Over 300 people are employed at Bigos Management. The owner-managed aspect of the company is not only beneficial to our residents but also to those employed by Bigos Management. A complete benefit package, including profit sharing, is available to full-time employees.
Our apartment communities are staffed with qualified, experienced personnel. The realm of responsibility born by our on-site staff includes management, resident relations, maintenance, and marketing. The service-oriented company philosophy is integrated and practiced in conjunction with Fair Housing Laws and adherence to Bigos policies and procedures.
Employee dedication and teamwork are evident through the quality service that is provided to each other and the residents of our communities. We are committed to upholding high standards of service and quality, and to progress and innovation as a company.
What you'll do
- The Compliance Manager will lead the compliance team in processing tenant applications and oversee internal audit programs to assess operational controls. They will also serve as the primary resource for property management teams on compliance-related inquiries and guidance.
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