DUTIES AND RESPONSIBILITIES:

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  Conducts comprehensive assessments of the physical and social environments of patients in order to determine practical plans for eliminating barriers to care and increasing self-efficacy to manage chronic conditions.
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  Assists other health care professionals in providing health care and treatment.
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  Connects patients to resources and services such as transportation, health insurance coverage, prescription assistance, SSI, Black Lung benefits, SNAP benefits, etc. and acts as an advocate on their behalf.
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  Provides navigation services, including going with patients to social service and medical appointments, if needed.
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  Makes home visits to patients with chronic disease.
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  Assists patients in filling out medical forms.
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  Maintains records on all cases regarding visits, interviews, referrals, follow-ups and other actions.
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  Collects and records data and prepares required reports.
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  Serves as link between BSHC and other service agencies; Attends meetings and conferences and coordinates activities with these agencies.
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  Participates in training opportunities.
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  Adheres to the terms and conditions set forth in BSHC’s corporate compliance program.
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  Ensures confidential information in accordance with BSHC’s policy and current HIPAA regulations.
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  Performs other duties as assigned.

MINIMUM QUALIFICATIONS / REQUIREMENTS:

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  High school diploma or equivalent
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  Associate degree preferred
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  Excellent communication skills required
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  Previous experience communicating with the public
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  Ability and desire to work with others and demonstrates a concern for the health and social needs of patients
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  Valid Kentucky Driver’s License