Summary
Location
Mesa
Salary
$0k - $0k
Type
full-time
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About this role
Service Advisor
Location: 3720 E. Baseline Rd., Mesa, AZ 85206
Pay: $17.00 – $20.00 per hour effective rate (base pay + commission + overtime)
We're a performance-driven, results-focused team that knows how to deliver. Every role here plays a key part in shaping an exceptional experience for our customers and for each other.
We offer the kind of benefits you'd expect from a larger organization — plus a few that give us an edge over the competition. And the best part? You'll be joining a driven, genuinely solid team that sets the standard for speed, accuracy, and service.
Compensation & Benefits
- Competitive hourly rate + commission and overtime opportunities
- Paid vacation and holidays
- Medical, dental, vision, life, and supplemental insurances
- 401(k) with company match
- Employee discounts, referral bonuses and ASE reimbursement
- Genuine career growth — with progression into Service Manager or Management, evidenced by hundreds of team member promotions.
Service Advisor:
- Greet every guest and deliver a world-class service experience
- Act as the liaison between customer and technician — translate mechanical into clear recommendations
- Confidently sell tires, wheels, repairs, warranties, and services
- Perform visual inspections and document findings
- Build lasting relationships that turn first-time guests into lifelong customers
- Help maintain showroom and inventory standards
- Partner with the team to keep operations smooth, efficient, and safe
What Makes You a Great Fit
- 1–3 years of experience in automotive service sales, retail automotive, and strong customer service + transferable sales background
- Proven ability to sell services and build trust
- Strong communication and organizational skills
- A self-starter with problem-solving ability and team spirit
- Valid driver’s license + ability to lift 70 lbs (you’ll occasionally jump in to support shop flow)
- Hungry to learn, grow, and lead
- Flexible availability, including weekends, to serve customers when they need us most
About Big Brand Tire & Service
For 50+ years, Big Brand has been the trusted name in tires and auto repair. Now in over 10 states and growing fast, we’re serious about two things: delivering world-class service to our customers and being the employer-of-choice by providing endless opportunities for career growth.
Apply today! If you’ve got what we are looking for, one of our recruiters will reach out to you by phone THIS WEEK
Big Brand Tire & Service is an Equal Opportunity Employer. We celebrate diversity and are committed to a respectful, inclusive workplace.
Other facts
About Big Brand Tire & Service
Our vision is to be recognized as the best one-stop tire and auto repair provider. We deliver our customers the highest level of satisfaction while investing in the lives of the hardworking, dedicated people who make up our team.
Why Choose Big Brand Tire & Service? Here at Big Brand Tire & Service our goal is to provide complete customer satisfaction. We have been locally owned and operated for over 45 years. We will be here tomorrow and the next year to handle any problems you may have. Our objective is to provide you with great value. Big Brand Tire & Service offers all the "Big Brands" for less including but not limited to Bridgestone, Michelin, Firestone, Cooper, Goodyear, and many more.
Big Brand Tire & Service also offers a long list of services including Alignments, Brakes, Oil Changes, Suspension, Custom Lifting or Lowering of your vehicle and much more. We also have a list of FREE Services, FREE Alignment Checks, FREE Flat Repairs, FREE Tire Rotations, and FREE Inspections and FREE Estimates of your vehicle’s needs. We sell and stock what we advertise. No "bait and switch" tactics. Shop our competition and see for yourself.
We sincerely appreciate your business. Our families treasure your support of local merchants, which in turn helps our communities prosper.
What you'll do
- The Service Advisor greets customers and provides a world-class service experience while acting as a liaison between customers and technicians. They are responsible for selling services, performing inspections, and maintaining showroom standards.
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