Summary
Location
Cardiff
Type
full-time
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About this role
TRAFFIC DISPATCHER
A quick look at the role.
The Traffic Dispatcher is responsible for managing the day to day organisation of operations in the depot through the allocation and basic routing of vehicles. You will ensure best in class service delivery to customers, ensuring health & safety standards are maintained, and ensuring environmental and O licence compliance.
Your core responsibilities
- Day to day management of operational staff in order to achieve best in class service delivery.
- Manage route efficiency and utilising optimum disposal outlets within the area to ensure effective use of vehicles and facilities.
- Manage driver availability and coverage in line with legislation and company procedures to ensure that there is suitable coverage at all times.
- Perform administrative duties including input of pay and bonus onto the company systems. In addition accurate input of disposal information
- Proactive vehicle management, including liaison with fleet, safe vehicle operations, wheel security, monitor vehicle gross weights.
- Supervise vehicle availability on a daily basis ensuring that drivers have completed their checks in accordance with company policy.
- Contribute towards the ongoing cost control, actively seeking to improve efficiency and reduce operating costs eg. running and analysing Depot reports.
- Ensure all administrative tasks associated with the Dispatch office are completed, including time sheets, tachograph records, payroll records, holiday rotas, resolution of QLS.
- In conjunction with the Depot Manager, ensure that mandatory training, induction and toolbox talks are delivered in line with company policy.
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Our essential requirements
- Strong geographical knowledge of the local area
- Similar experience from the Services or Logistics industry
- Confident system skills including Microsoft Outlook and Excel
- Ability to plan, organise and prioritise effectively
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Biffa – we’re changing the way people think about waste
At Biffa, we love working with waste. Whether we’re turning it into sustainable power, finding new ways to recycle it or simply keeping it off the streets, we believe every day is an opportunity to improve the lives of millions. It’s a view that’s shared by our 11,000+ people around the country, who trust us to provide them with a career that’s always rewarding, often challenging, but never dull.
We believe different ideas, perspective and backgrounds are key to developing a creative and effective working environment which is why you’ll find us championing diversity and equality at every turn.
Other facts
About Biffa Waste Services
Founded in London in 1912, Biffa is a leading UK nationwide integrated waste management business providing collection, treatment, recycling and technologically-driven energy generation services. Through the expertise of our people and investment in technology we promote and deliver sustainable waste management solutions.
We provide an essential service to satisfy the business needs of our commercial, industrial and public sector customers throughout the UK, and help them to meet their legal obligations and corporate responsibility commitments.
We employ 10,000 people and collect waste from thousands of businesses and millions of households across the UK each day.
Our surplus food redistribution partnership with Company Shop Group, and our environmental work with BiffaAward and Waste Aid, also have wider benefits for the UK and beyond.
Since 2002 we’ve reduced our carbon emissions by 70 per cent and aim to be net zero by 2050.
What you'll do
- The Traffic Dispatcher manages day-to-day operations in the depot, including vehicle allocation and routing. They ensure service delivery, health and safety compliance, and administrative tasks are completed.
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