Medical Assistant, Administrative

Full time/First shift

The Administrative Medical Assistant will be responsible for the coordination of direct patient care activities and providing clinical and administrative support to providers.

Duties include but not limited to the following: check in patients, obtaining vital signs (height, weight, blood pressure, pulse oximetry, temperature) and medication reconciliation, patient medical history information, expediting patient flow, rooming patients, stocking clinic with supplies, navigating electronic health record system (EPIC), scheduling and following-up with appointments and assisting with medication fill and refill requests, checking for prior authorizations and scheduling tests, procedures and consultations.  May also perform other procedures such as EKG, phlebotomy, lab tests and injections (once competency has been assessed)

Essential Duties and Responsibilities:

• Manages the coordination and flow of patients throughout the patients visit to create an exceptional patient experience.

• Proactively check the provider’s schedule and review information within the patient record to ensure that all required information is available prior to their visit.

• Proactively obtains any missing information from the patient to ensure that medical records are accurate and up to date, which helps to ensure better care is being provided.

• Upon arrival, captures patient’s vital signs, past medical, social and family history, medication usage and preferred pharmacy information.

• Ensures compliance with all state and federal regulatory requirements including HIPAA/OSHA compliance.

Minium Requirements:

Upon hire, all Medical Assistants will undergo a clinical competency assessment and must successfully complete MA orientation. Those who do not meet the required standards will be enrolled in the Medical Assistant (MA) Trainee Program for further development and reevaluation.

• Minimum of one year of experience in a medical office, clinic, or similar setting is required.  This experience must include direct, hands-on patient care in a clinical setting, such as obtaining manual vital signs, documenting patient history and medications, and performing clinical procedures (e.g., EKGs, phlebotomy, administering injections or vaccines).  A combination of relevant experience and formal medical-related education may be considered to meet this requirement.
• Basic Life Support from the American Heart Association within 90 days of hire.
• Must obtain AHA BLS within 90 days of hire. 
• BAT and DOT certifications required for Medical Assistants in Occupational Medicine within 90 days of hire

Preferred Requirements for Certified Medical Assistant:

• Current MA Certification from AAMA, AMT, NAHP, NCCT, AAMP.
• Basic computer skills, specifically with navigating within databases containing highly confidential information.
• Basic Life Support

RMA, CMA, CCMA, Med Assistant, M.A., Medical Office, Vitals, Certified Medical Assistant, Registered Medical Assistant, Clinical Medical Assistant, Back office MA, Bilingual Medical Assistant

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