About this role
Maintenance Scheduler – Melbourne CBD, VIC
Location: Melbourne CBD, Victoria
Company: BGIS, Government Services Aligned Client
Employment Type: Permanent, Full-Time, Hybrid (3 days office / 2 days WFH)
We acknowledge the Traditional Custodians of the land on which we work, and pay our respects to Elders past, present and emerging.
About BGIS
BGIS is a global leader in integrated facilities management, delivering innovative and sustainable solutions across government, healthcare, education, and critical infrastructure portfolios. We are known for our commitment to safety, collaboration, and thoughtful service delivery that supports communities and essential services.
Purpose of the Role
BGIS is pleased to introduce a newly created Maintenance Scheduler role supporting a recently awarded Victorian Government services portfolio. This position plays a central role in coordinating planned, reactive, and statutory maintenance activities across a diverse, state-wide property portfolio.
Reporting to the Operations team, you will work closely with Facilities Managers, technicians, and subcontractors to ensure maintenance activities are scheduled efficiently, delivered on time, and aligned with safety and compliance requirements.
The ideal candidate is organised, calm under pressure, and enjoys creating structure and clarity in busy operational environments.
Key Responsibilities
- Plan, schedule, and issue planned, reactive, and statutory maintenance work orders using BGIS Connect
- Prioritise maintenance activities based on risk, compliance, asset criticality, and contractual timeframes
- Coordinate technicians and subcontractors to support efficient resourcing and route planning
- Maintain forward maintenance schedules to support continuity of service delivery
- Escalate overdue or high-risk work orders and support timely resolution
- Maintain accurate scheduling data, asset details, and completion records
- Use dashboards and digital insights to improve workflow efficiency and identify trends
- Liaise with internal teams and contractors to communicate schedule changes, site access, and requirements
- Support compliance reporting, audits, and KPI tracking through clear and reliable data
Education, Experience & Skills
Essential:
- Experience in maintenance scheduling, facilities coordination, or service dispatch roles
- Strong organisational skills with the ability to manage high volumes of work orders
- Clear and confident communication skills, with a collaborative working style
- High proficiency in digital systems and FM / CMMS platforms
- Understanding of compliance, statutory maintenance, and service delivery timeframes
Desirable:
- Experience using BGIS Connect or similar FM/CMMS systems
- Knowledge of building systems, trades, and maintenance workflows
- Experience supporting large or multi-site property portfolios
Workplace Flexibility
This role is based in our Melbourne CBD office, close to public transport, with a hybrid working arrangement (3 days office / 2 days WFH) after probation / training.
Ad hoc site visits and occasional additional hours may be required to support operational needs.
Why Join BGIS?
Key Benefits Include:
✔ AFR Best Places to Work 2024 & 2025
✔ Winner – Inspiring Workplaces Award 2025
✔ Endorsed by Work180 as an employer of choice for women
✔ Recognised by WORK180 as a Top 5 Employer for career development
✔ Health and wellbeing benefits including EAP, wellness programs & flu vaccinations
✔ Career progression through secondments and internal mobility
✔ Paid volunteer days and community giving initiatives
✔ Inclusive culture with strong focus on flexibility and development
BGIS employs over 12,000 people globally and manages more than 50,000 facilities, delivering essential services across Government, Healthcare, Higher Education, and Utilities sectors.
How to Apply
If you are a detail-focused and collaborative maintenance or facilities professional who enjoys supporting smooth service delivery through thoughtful planning, we would love to hear from you.
BGIS is an equal opportunity employer and strongly encourages applications from women, Aboriginal and Torres Strait Islander peoples, LGBTQ+ individuals, and people from culturally diverse backgrounds.
Eligibility: Applicants must have full working rights in Australia.
Apply now to join a workplace that values clarity, inclusion, safety, and continuous improvement.
Explore more opportunities at https://apac.bgis.com
Other facts
About BGIS
BGIS is a global leader in integrated facility management services.
With a combined team of over 10,000 globally, BGIS relentlessly focuses on delivering innovative service solutions that create value for its clients. Globally, BGIS manages over 50,000 facilities totalling more than 600 million square feet across several markets including government, higher education, utilities, telecommunications, financial services, oil & gas, healthcare and cloud enterprise. In addition to managing a diverse portfolio of corporate offices, retail, colleges, hospitals and industrial assets, BGIS is a world leader in the management of data centers and other critical environments.
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BGIS est un leader mondial des services de gestion intégrée des installations. Plus de 600 millions de pieds carrés de portefeuilles clients répartis sur plusieurs marchés, notamment ceux des gouvernements, de l’enseignement supérieur, des services publics, des télécommunications, des services financiers, du pétrole et du gaz, des soins de santé et de l’information dans les nuages. En plus de gérer un portefeuille diversifié de bureaux, de commerces de détail, de collèges, d'hôpitaux et d'actifs industriels, BGIS est un leader mondial de la gestion de centres de données et d'autres environnements critiques.
What you'll do
- The Maintenance Scheduler will plan, schedule, and issue maintenance work orders while coordinating with technicians and subcontractors. They will also maintain accurate scheduling data and support compliance reporting.
Ready to join BGIS?
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